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Understanding Organizational Behavior: The Role of Managers and Interpersonal Skills, Slides of Organization Behaviour

Dr. Bhim Rao Ambedkar UniversityOrganization Behaviour

An overview of organizational behavior, focusing on the study of process and the role of managers. Managers are discussed as structural components of organizations who interact with others to accomplish work, making decisions, allocating resources, and achieving goals. The importance of interpersonal skills for managers is emphasized, as organizations are increasingly viewed as social systems. The document also explores the shift from classical to human relations/systems paradigms and the impact of individual behavior on organizational performance.

Typology: Slides

2012/2013

Uploaded on 01/24/2013

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Organizational Behavior-What is it?
•OB Involves the study of process-how people
in social systems function with each other to
get work done.
•OT deals more with the structural elements of
organizations.
–How to put the pieces together to facilitate the
process
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Download Understanding Organizational Behavior: The Role of Managers and Interpersonal Skills and more Slides Organization Behaviour in PDF only on Docsity!

Organizational Behavior-What is it?

  • OB Involves the study of process-how people in social systems function with each other to get work done.
  • OT deals more with the structural elements of organizations. - How to put the pieces together to facilitate the process

Process involves managers and

managing

  • Managers, a structural component of organizations, interacts (process component) with others to accomplish work. - Make decisions, allocate resources, direct activities. - Accomplish organizational and personal goals

Manager’s interpersonal skills

are important.

Why?

Manager’s interpersonal skills are

important. Why?

  • Because the way that managers view organizations is changing.

What’s New?

  • Human Relations/Systems Paradigm
    • Organizations are social systems
    • Systems consist of elements, a boundary and the relationship among the elements
  • Social systems consist of the relationships (process) among individuals within a given structure

What is a System?

Effectiveness vs. Efficiency

  • Open Systems vs. Closed Systems

Organizational Behavior

  • OB is concerned with the study of what people do in an organization (social system) and how that behavior affects the performance of the organization (its effectiveness and efficiency).
  • Individual Behavior
  • Individual and group behavior
  • Organizational structure

What kind of skills do managers

need?

  • Technical
  • Human
  • Conceptual

Activities managers perform that

makes them “successful”

  • Depends on what success is.
  • Getting promoted
    • Human Resources and networking
  • Achieving Organizational Goals
    • Decision making, planning, controlling, communicating
  • These two sets of activities frequently work against each other.

Introduction

  • Organizational behavior is an applied behavioral science that is built upon contributions from a number of behavioral disciplines.
  • The predominant areas are psychology, sociology, social psychology, anthropology, and political science.
  • Exhibit 1-3 overviews the major contributions to the study of organizational behavior.

Psychology

  • Psychology is the science that seeks to measure, explain, and sometimes change the behavior of humans and other animals.
  • Early industrial/organizational
  • fatigue, boredom, and other factors relevant to working conditions that could impede efficient work performance.
  • More recently,
  • learning, perception, personality, emotions, training, leadership effectiveness, needs and motivational forces, job satisfaction, decision-making processes, performance appraisals, attitude measurement, employee selection techniques, work design, and job stress

Social Psychology

  • Social psychology blends the concepts of psychology and sociology.
  • It focuses on the influence of people on one another.
  • Major area—how to implement it and how to reduce barriers to its acceptance.

Anthropology

  • Anthropology is the study of societies to learn about human beings and their activities.
  • Anthropologists work on cultures and environments; for instance, they have helped us understand differences in fundamental values, attitudes, and behavior among people in different countries and within different organizations.