Project Proposal
1. Introduction
The web based “Airline Reservation System” project is an attempt to stimulate the
basic concepts of airline reservation system. The system enables the customer to do the
things such as search for airline flights for two travel cities on a specified date, choose
a flight based on the details, reservation of flight and cancellation of reservation. The
system allows the airline passenger to search for flights that are available between the
two travel cities, namely the “Departure city” and “Arrival city” for a particular
departure and arrival dates. The system displays all the flight’s details such as flight
no, name, price and duration of journey etc. After search the system display list of
available flights and allows customer to choose a particular flight. Then the system
checks for the availability of seats on the flight. If the seats are available then the
system allows the passenger to book a seat. Otherwise it asks the user to choose
another flight. To book a flight the system asks the customer to enter his details such
as name, address, city, state, credit card number and contact number. Then it checks
the validity of card and book the flight and update the airline database and user
database. The system also allows the customer to cancel his/her reservation, if any
problem occurs.
2. Problem Statement
Every Airline company is charged with the responsibility of ensuring to give safe and
comfortable service for its customers. To ensure this quality of service, the companies
which works on this business should reach to their customers and give a quality
service to compute in the market. And this include easy ticket reservation and
cancelation system. In the manual system, the daily reservation list for all flights is
generated and sent. Very often, they cannot put up the reservation list on time. Owing
to the inefficiencies in the manual system, when passengers cancel tickets, the
reservation list is not updated in time. They maintain a waiting list, which is used to
update the reservation list when passengers cancel tickets. Currently, the manual
system handles all requests for changes in reservation. It treats a change of this kind
as a cancellation, and reissues tickets. Reservation opens few days before the
scheduled departure date. Based on the availability of seats the tickets are issued.
Each ticket, whether confirmed or waitlisted, has a unique identification number. This
number is generated in a serial order. The reservation clerk records the amount of fare
paid for the ticket in Cash Collection Register. A passenger can cancel tickets by
submitting a cancellation form with the ticket. Depending on the difference in hours
between the departure and cancellation the passenger loses certain percentage of the
fare.
