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Prepare for your exams
Study with the several resources on Docsity
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Earn points by helping other students or get them with a premium plan
A specialized exam testing the candidate’s ability to run diagnostics, troubleshoot SolarWinds environments, analyze logs, evaluate system health, inspect Orion services, resolve module conflicts, and restore platform stability. Emphasis is placed on root-cause analysis, SQL performance, and the use of diagnostic tools like SolarWinds Diagnostic Utility and Orion Health Console.
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Question 1. Which component of the Orion Platform is primarily responsible for executing scheduled polling tasks? A) Database Engine B) Main Polling Engine C) Web Server (IIS) D) Configuration Wizard Answer: B Explanation: The Main Polling Engine runs all scheduled polling jobs, collecting data from devices and storing it in the database. Question 2. In the Orion Platform architecture, what is the role of the SolarWinds Database? A) Hosts the web interface files B) Stores all collected performance data and configuration settings C) Executes WMI queries to devices D) Manages user authentication only Answer: B Explanation: The database (SQL Server) holds performance metrics, alerts, node information, and configuration data for the entire platform. Question 3. Which of the following is a recommended best practice for optimizing the Orion Database size? A) Disable index maintenance B) Run the “Database Maintenance” wizard weekly C) Store logs on the same drive as the database data files D) Increase the auto‑growth increment to 10 GB Answer: B
Explanation: The Database Maintenance wizard performs index rebuilds, statistics updates, and cleanup, helping control growth and improve performance. Question 4. When adding an Additional Polling Engine, which prerequisite must be met on the target server? A) The server must run Windows Server 2003 or later with .NET 4.0 installed B) The server must have a dedicated physical NIC for polling traffic C) The server must be a domain controller D) The server must have at least 32 GB of RAM Answer: A Explanation: Additional Polling Engines require Windows Server 2008 R2 or later with .NET 4. (or later) to run the polling service. Question 5. Which IIS setting is most commonly adjusted to resolve “504 Gateway Timeout” errors on the SolarWinds web console? A) MaxRequestEntityAllowed B) ConnectionTimeout C) RequestFiltering – HiddenSegments D) Dynamic Compression Answer: B Explanation: Increasing the IIS ConnectionTimeout allows longer‑running requests (such as large reports) to complete without timing out. Question 6. What is the primary purpose of the “SolarWinds Active Diagnostics” feature? A) To automate software upgrades B) To collect a zip file containing logs, configuration, and performance data for troubleshooting C) To schedule recurring backups of the Orion database
B) Frequent discovery of new nodes without proper pruning C) Reducing the retention period for performance data D) Running the platform on a solid‑state drive Answer: B Explanation: Continuous discovery adds new nodes and associated tables, causing the database to expand quickly if old nodes are not removed. Question 10. What is the recommended method for backing up the Orion Platform database? A) Copy the MDF and LDF files while the service is running B) Use SQL Server Management Studio to perform a full backup of the “SolarWinds_orion” database C) Export the database to a CSV file from the web console D) Run the “Backup Orion Configuration” wizard only Answer: B Explanation: A full SQL backup ensures a consistent snapshot of the database and can be restored in case of failure. Question 11. Which SolarWinds tool helps identify and resolve “Orion Service is down” events caused by missing Windows services? A) Service Monitor B) Service Manager C) Service Scanner (part of Active Diagnostics) D) Service Health Dashboard Answer: C Explanation: The Service Scanner collects information about required Windows services and reports any that are stopped or missing.
Question 12. When troubleshooting RabbitMQ connectivity issues in SolarWinds, which log provides the most direct information? A) RabbitMQ.log located in the “\Orion\Logs” folder B) Orion.WebService.log C) SwisSnmp.log D) NPM‑Collector.log Answer: A Explanation: The RabbitMQ.log records broker startup, connection attempts, and errors, making it the primary source for RabbitMQ problems. Question 13. Which permission is required for a user to run a network discovery in SolarWinds? A) Local Administrator on the SolarWinds server B) “Network Discovery – Run Discovery” permission in the Orion Roles settings C) “SQL Server sysadmin” role D) “Read‑Only” permission on the Orion Web Console Answer: B Explanation: The “Network Discovery – Run Discovery” role permission grants the ability to initiate discovery tasks without needing full admin rights. Question 14. What is the key difference between a discovery and a rediscovery operation? A) Discovery only adds new nodes; rediscovery updates existing node properties and removes stale nodes B) Rediscovery runs on a separate polling engine C) Discovery can only be performed manually, while rediscovery is scheduled automatically D) Rediscovery does not collect SNMP data Answer: A
D) An alert that is suppressed by a maintenance window Answer: A Explanation: A false positive occurs when the alert condition is incorrectly evaluated, causing an unnecessary notification. Question 18. To troubleshoot a scheduled report that never runs, which log file should you examine? A) SwisReportEngine.log B) Orion.WebService.log C) NPM‑Collector.log D) ReportScheduler.log (found in \Orion\Logs) Answer: D Explanation: The ReportScheduler.log records execution attempts, failures, and successes for scheduled reports. Question 19. Which feature allows you to view a graphical representation of network paths between two endpoints in SolarWinds? A) PerfStack B) NetPath C) Orion Maps D) Topology View Answer: B Explanation: NetPath visualizes the sequence of hops, latency, and packet loss for a specific network flow. Question 20. When a NetPath view shows “Unknown” status for a hop, what is the most likely cause? A) The hop does not respond to ICMP/Traceroute probes
B) The database is corrupted C) The user does not have permission to view that hop D) The NetPath license has expired Answer: A Explanation: “Unknown” indicates that the monitoring probe could not obtain data for that hop, often due to firewall blocks or device non‑responsiveness. Question 21. Which SolarWinds tool is specifically designed to correlate multiple performance metrics over a shared time window? A) PerfStack B) NetPath Analyzer C) Alert Manager D) Orion Scheduler Answer: A Explanation: PerfStack lets you stack and compare metrics from different sources to identify root causes. Question 22. In PerfStack, what is the purpose of the “Baseline” feature? A) To automatically generate alerts when baseline deviation occurs B) To store a snapshot of metric values for future comparison C) To schedule recurring PerfStack reports D) To reset all metrics to zero Answer: B Explanation: Baselines capture normal performance levels, allowing you to compare current data against historic norms.
Explanation: Shared generic admin accounts violate security best practices and increase risk. Question 26. When a device’s WMI connection fails during polling, which built‑in tool can you use to test the WMI query manually? A) WBEMTest B) SNMPWalk C) Ping D) Tracert Answer: A Explanation: WBEMTest allows you to connect to a remote system and execute WMI queries to verify connectivity. Question 27. Which of the following can cause Orion Agent communication failures? A) The agent service is stopped on the target machine B) The Orion web server is using port 80 instead of 443 C) The database is set to read‑only mode D) The polling engine is configured to use SNMP only Answer: A Explanation: If the local SolarWinds Agent service is not running, it cannot send data to the Orion server. Question 28. What is the purpose of the “Configuration Wizard” in SolarWinds? A) To guide initial setup, including database connection, polling engine configuration, and default credentials B) To automatically upgrade the Orion platform to the latest version C) To generate custom reports based on user input D) To monitor bandwidth usage in real time
Answer: A Explanation: The Configuration Wizard assists with the first‑time installation steps, ensuring all required components are correctly set. Question 29. Which of the following statements about Orion Maps is true? A) Maps only display devices discovered via SNMP B) Maps can include custom icons and background images to represent physical locations C) Maps automatically update when a device changes its IP address D) Maps require a separate licensing module not included in NPM Answer: B Explanation: Orion Maps allow administrators to place icons, draw lines, and use custom backgrounds for visualizing physical or logical layouts. Question 30. A scheduled NetPath probe fails with the error “Unable to resolve DNS name.” Which troubleshooting step should you take first? A) Verify that the DNS server configured on the Orion server can resolve the target hostname B) Increase the NetPath polling interval to 60 minutes C) Reinstall the Orion web console D) Disable NetPath and enable PerfStack instead Answer: A Explanation: DNS resolution failures are directly tied to the server’s ability to resolve names; confirming DNS functionality is the first step. Question 31. Which SQL Server setting can help prevent “log file growth” warnings in the Orion database? A) Set the recovery model to SIMPLE B) Enable AUTO_SHRINK
A) Web UI rendering errors B) Data collection and poller activity details C) Database schema changes D) License key validation messages Answer: B Explanation: OrionCollector.log records the actions of the collector service, including poll execution and any errors encountered. Question 35. Which feature allows you to automatically remediate a failed poll by re‑attempting the query after a configurable delay? A) Polling Engine Retry Policy B) Alert Suppression C) Maintenance Window D) Service Restart Scheduler Answer: A Explanation: The Polling Engine Retry Policy defines how many times and after what interval a failed poll is retried. Question 36. In SolarWinds, what is the effect of enabling “SNMP Bulk Walk” for a node? A) Reduces the number of SNMP packets required to retrieve a large MIB table, improving performance B) Forces the node to use SNMPv3 only C) Disables all other polling methods for that node D) Increases the polling interval to 5 minutes automatically Answer: A Explanation: Bulk Walk consolidates multiple GETNEXT requests into a single packet, decreasing network overhead.
Question 37. Which of the following best describes the purpose of the “Orion License Manager”? A) To allocate and track feature licenses across the Orion platform B) To manage user passwords C) To schedule database backups D) To configure SNMP community strings for all nodes Answer: A Explanation: The License Manager shows which modules are licensed, how many instances are used, and helps prevent over‑allocation. Question 38. When performing a “Rediscovery” of a node, which data is NOT refreshed? A) Interface traffic counters B) Node’s custom properties set by the user C) SNMP polling schedule D) Agent version information Answer: B Explanation: Custom properties are user‑defined and remain unchanged during rediscovery unless manually edited. Question 39. Which of the following actions can directly reduce the size of the Orion database’s “Perf” tables? A) Lowering the data retention period for performance metrics B) Disabling the web console C) Moving the database to a slower disk D) Increasing the polling interval for all nodes to 5 seconds Answer: A
D) SolarWinds Asset Manager Answer: A Explanation: SAM (Server & Application Monitor) provides deep monitoring of servers, services, and applications. Question 43. When a SAM monitor shows an “Unknown” status, which is the most likely underlying cause? A) The monitor’s underlying data source (e.g., WMI, PerfCounter) is unavailable B) The user does not have permission to view the monitor C) The monitor was disabled in the configuration wizard D) The database is set to read‑only mode Answer: A Explanation: “Unknown” indicates the monitor cannot retrieve data, often due to connectivity or credential problems. Question 44. Which of the following best describes the function of “PerfStack’s Correlation” feature? A) It aligns multiple metric series on a common time axis to identify relationships B) It automatically creates alerts for any metric that exceeds a threshold C) It exports metric data to CSV files for external analysis D) It replaces the need for NetPath visualizations Answer: A Explanation: Correlation aligns data streams, enabling users to see how metrics influence each other over time. Question 45. Which log file would you examine to troubleshoot an Orion web console that displays “500 Internal Server Error” after a recent upgrade? A) Orion.WebService.log
B) SwisSnmp.log C) NPM‑Collector.log D) NetPath.log Answer: A Explanation: The WebService.log records HTTP request processing and errors, making it the primary source for 500 errors. Question 46. What is the primary advantage of using “SNMPv3” over “SNMPv2c” in SolarWinds polling? A) Built‑in authentication and encryption for secure communication B) Faster data retrieval due to reduced packet size C) Compatibility with all older network devices D) Ability to poll devices without a community string Answer: A Explanation: SNMPv3 adds user‑based security, including authentication and encryption, enhancing data protection. Question 47. Which of the following actions will NOT help resolve a “Polling Engine not responding” warning caused by high memory usage? A) Increase the memory allocation for the polling engine service B) Reduce the number of concurrent polls per engine C) Add an additional polling engine and redistribute nodes D) Decrease the SQL Server max degree of parallelism Answer: D Explanation: Changing SQL Server’s parallelism does not directly affect the polling engine’s memory consumption.
Explanation: The “Polling Engine Thread Count” defines the maximum concurrent poller threads for that engine. Question 51. Which of the following is true about the “Orion Web Console” authentication options? A) It can use Windows Integrated Authentication, Local Orion accounts, or SAML/SSO providers B) It only supports local Orion accounts C) It requires a VPN connection for all users D) It stores passwords in plain text in the database Answer: A Explanation: The web console supports multiple authentication mechanisms, including AD integration and SAML. Question 52. A “Performance Degradation” alert is triggered, but PerfStack shows normal CPU and memory usage. Which other metric should you examine first? A) Network interface utilization on the affected node B) Disk space on the Orion web server C) Number of active users in the web console D) License expiration date Answer: A Explanation: If CPU/memory are normal, network congestion is a common cause of performance alerts. Question 53. Which PowerShell cmdlet can be used to extract the current Orion database size? A) Get‑SolarWindsDatabaseSize B) Get‑SqlDatabase – ServerInstance “OrionSQL” – Database “SolarWinds_orion” – Property Size C) Get‑OrionDatabaseInfo – Metric Size
D) Invoke‑OrionQuery – Query “SELECT size FROM sys.master_files” Answer: B Explanation: Get‑SqlDatabase (from the SqlServer module) can query the database properties, including size. Question 54. Which of the following is a recommended practice when upgrading SolarWinds to a new major version? A) Perform a full backup of the Orion database and export the configuration before starting the upgrade B) Disable all polling engines during the upgrade to speed up the process C) Delete all custom dashboards before upgrading D) Change the default admin password after the upgrade only if the upgrade fails Answer: A Explanation: Backing up the database and configuration ensures you can restore the system if the upgrade encounters issues. Question 55. In SolarWinds, what does the “Orion Collector Service” primarily do? A) It aggregates data from polling engines and writes it to the database B) It hosts the web UI for user access C) It manages license validation D) It performs automated software upgrades Answer: A Explanation: The Collector Service receives poll data from engines and inserts it into the database. Question 56. Which of the following can cause “Alert suppression” to fire unintentionally? A) Overly broad suppression rules that match multiple alert definitions