Strategic Performance Management Systems (SPMS) Exam &
Study Guide
MGT 510: Strategic Information Systems – Case Study Exam
Student Name: __________________________
Institution: ____________________________
Date: _________________________________
Section A: Multiple Choice
Select the best answer based on the article summary.
1. What is the primary purpose of the study conducted by Bento, Bento, & White (2014)?
a) To compare the accounting practices of the US and Europe.
b) To examine a model describing the impact of SPMS on business results.
c) To prove that financial metrics are more important than non-financial metrics.
d) To analyze the history of the American Institute of Certified Public Accountants.
2. According to the text, what is the role of non-financial metrics in an SPMS?
a) They track the immediate cash flow of the organization.
b) They provide information on asset utilization from the previous year.
c) They show parameters that likely impact future financial performance.
d) They are used exclusively to calculate short-term revenue growth.
3. Which specific type of SPMS is cited as the most popular in organizations?
a) Total Quality Management (TQM)
b) Lean Six Sigma
c) The Balanced Scorecard
d) Enterprise Resource Planning (ERP)
4. The study utilizes "Organizational Information Processing Theory." How does this theory
define uncertainty?
a) The lack of communication between managers and entry-level employees.
