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IT Internship Opportunity at CSURF: Role, Responsibilities, and Requirements, Lecture notes of Information Technology

Manuel S. Enverga University Foundation (MSEUF)Information Technology

An it internship opportunity at csurf, including the role, responsibilities, essential functions, required education and experience, preferred skills, expectations, work environment, physical demands, and equipment. The internship offers practical experience in it systems, hands-on training, and interaction with staff. Responsibilities include technical support, hardware and software installation, configuration, deployment, maintenance, and troubleshooting.

Typology: Lecture notes

2021/2022

Uploaded on 08/01/2022

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Student Intern, Information Technology Technician Part-Time/Nonexempt/Hourly 20-25 hours/week
Reports To: Executive Director, Information Technology
Location: 2537 Research Blvd, Suite 200
ROLE/POSITION SUMMARY: This internship offers practical work experience and an introduction to a
small company’s information technology systems. The internship will involve challenging opportunities, real
world projects, and regular interaction with staff. It’s an opportunity to gain hands-on experience in the IT field
at CSURF. As an intern, the responsibilities will include technical support, hardware and software installation,
configuration, deployment, maintenance, and troubleshooting.
ESSENTIAL JOB FUNCTIONS
Technical Support
•Assist with technical support and maintenance of a Microsoft Windows (Win 10/11) environment of
40+ desktop and laptop computers, 30+ mobile devices (Apple, Android, and Google operating
systems).
•Perform hardware and software installation, configuration, deployment, maintenance, and
troubleshooting.
Teamwork & Outreach:
•Coordination with the CSU Research Services for computer set-up, imaging, and helpdesk ticket
elevation.
•Share duties managing requests from CSURF staff for technical assistance (a help desk type situation)
by responding electronically and in-person.
KNOWLEDGE/SKILLS/ABILITIES
Required Education:
Minimum of Sophomore status at Colorado State University, Fort Collins.
Required Experience/Skills:
•Knowledge in PC support, critical thinking skills and the ability to work independently, and with a
team.
•Troubleshooting Windows PCs and Microsoft Office applications.
•Troubleshooting mobile devices, e.g. Android, iOS, and Chrome OS.
•Installing and troubleshooting computer peripherals including, but not limited to, keyboards, mice,
printers, scanners, speakers, and webcams.
•Analytical skills and the ability to learn and retain new information quickly and accurately.
Preferred Skills:
•Understanding of computer networking and security concepts.
•Experience with Microsoft Active Directory and server administration.
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Download IT Internship Opportunity at CSURF: Role, Responsibilities, and Requirements and more Lecture notes Information Technology in PDF only on Docsity!

Student Intern, Information Technology Technician

Part-Time/Nonexempt/Hourly 20 - 25 hours/week Reports To: Executive Director, Information Technology Location: 2537 Research Blvd, Suite 200 ROLE/POSITION SUMMARY: This internship offers practical work experience and an introduction to a small company’s information technology systems. The internship will involve challenging opportunities, real world projects, and regular interaction with staff. It’s an opportunity to gain hands-on experience in the IT field at CSURF. As an intern, the responsibilities will include technical support, hardware and software installation, configuration, deployment, maintenance, and troubleshooting.

ESSENTIAL JOB FUNCTIONS

Technical Support

  • Assist with technical support and maintenance of a Microsoft Windows (Win 10/11) environment of 40+ desktop and laptop computers, 30+ mobile devices (Apple, Android, and Google operating systems).
  • Perform hardware and software installation, configuration, deployment, maintenance, and troubleshooting.

Teamwork & Outreach:

  • Coordination with the CSU Research Services for computer set-up, imaging, and helpdesk ticket elevation.
  • Share duties managing requests from CSURF staff for technical assistance (a help desk type situation) by responding electronically and in-person. KNOWLEDGE/SKILLS/ABILITIES Required Education: Minimum of Sophomore status at Colorado State University, Fort Collins. Required Experience/Skills:
  • Knowledge in PC support, critical thinking skills and the ability to work independently, and with a team.
  • Troubleshooting Windows PCs and Microsoft Office applications.
  • Troubleshooting mobile devices, e.g. Android, iOS, and Chrome OS.
  • Installing and troubleshooting computer peripherals including, but not limited to, keyboards, mice, printers, scanners, speakers, and webcams.
  • Analytical skills and the ability to learn and retain new information quickly and accurately. Preferred Skills:
  • Understanding of computer networking and security concepts.
  • Experience with Microsoft Active Directory and server administration.

Student Intern IT Technician 2.

  • Basic understanding of databases and cloud-based software applications.
  • Experience with technical writing/documentation.

Expectations:

  • Reliability and dependability
    • Follow policies, procedures and operations of CSURF.
    • Use discretion, judgment, tack and poise.
    • Ability to establish and maintain effective working relationships with others.
    • Execute directives quickly and proficiently, assimilating new concepts and processes.
    • Analyze situations, set priorities and brings about timely, accurate solutions.
    • Responsible for follow through of all projects, managing time and projects effectively.
    • Assist in the promotion of CSURF and CSU.
    • Team oriented and positive with a supportive work ethic, anticipating staff needs and planning accordingly. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Office environments.
  • Occasional remote work allowed depending on weather and other circumstances.
  • Necessitates movement from business unit to business unit.
  • Physical ability to maintain continuous hours of standing and/or sitting.
  • Manual dexterity to input data repeatedly. Note: The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Typical office environment, including the ability to crouch, kneel, lift, and carry IT equipment while performing repairs and installation.
  • Prolonged periods sitting at a desk and working on a computer.
  • Ability to work in a multi-level office building and to travel by walking, biking, or using public transportation to on and off campus locations. (Use of personal vehicle acceptable but not required.)
  • Repetitive hand, wrist or finger movement. EQUIPMENT: Standard office equipment including copiers, printers, computers, tablets, and cell phones. Note: This position is an at-will position in accordance with the laws of the state of Colorado and the United States federal government. This job description is not a complete statement of all duties and responsibilities comprising this position.