TCFP Final Exam 2024-2025 VERIFIED QUESTIONS AND
CORRECT DETAILED ANSWERS A GRADE
What does "CAD" stand for? - CORRECT ANSWER>> Computer aided dispatch
- automates functions for receiving calls
- shortens time
-VERIFIES Addy
Dispatcher 1st responsibility? - CORRECT ANSWER>> Get the info needed to dispatch to
the correct location
GPS - CORRECT ANSWER>> Global positioning system
PSAP - CORRECT ANSWER>> public safety answering point; any agency that takes
emergency calls from citizens in a
given region and dispatches the emergency resources necessary to respond to individual
calls for help.
What should you do as a telecommunicater if a caller disconnects - CORRECT ANSWER>>
dispatch the police to check in
ANI - CORRECT ANSWER>> Automated Number Identifier -> shows caller's #
TDD - CORRECT ANSWER>> Telecommunications Device for Deaf -> device used by dead
for emergency services
TTY - CORRECT ANSWER>> Teletype -> device used by deaf to contact emergency
Can telecommunication centers receive text messages? - CORRECT ANSWER>> YES
ADA - CORRECT ANSWER>> American Disabilities Act
Which system is similar to the US Emergency Services system - CORRECT ANSWER>>
The Canadian emergency systems
Where are mobile radios found? - CORRECT ANSWER>> On an engine/ some vehicle
What is a PTT? - CORRECT ANSWER>> Press to talk
What is the 5 step process of receiving/dispatching emergency calls? - CORRECT
ANSWER>> 1. Call receipt
2. Location validation
