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A comprehensive overview of the key principles and practices of technical communication. It covers topics such as understanding the needs of your target audience, organizing and presenting information effectively, using visual aids, and adhering to ethical and legal considerations. Structured around a series of questions and answers that address various aspects of the technical communication process, making it a valuable resource for students, professionals, and anyone interested in improving their technical writing and communication skills. The content is relevant to a wide range of academic and professional contexts, including engineering, business, and the sciences, and can be used as study notes, lecture materials, or reference material for assignments, exams, and other academic or professional tasks.
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The rhetorical situation includes... Answer ✔✔readers What is technical communication? Answer ✔✔Technical communication is a process of managing technical information in ways that allow people to take action. What is the document about? What is it not about? What kinds of information will my readers need to make a decision or complete a task? What is the scope of the project? Answer ✔✔Subject What does this document need to achieve or prove? Why do my readers need this document and what do they need to know? Answer ✔✔Purpose Who are the readers of this document? What are their specific needs and interests? What are they looking for in this document? Answer ✔✔Readers Where and when will this document be used? What physical, economic, political, and ethical constraints will shape this text? Answer ✔✔Context of use What are some examples of visual cues in technical writing? Answer ✔✔Headings, lists, diagrams, and marginalia. Who are the primary readers of a document? Answer ✔✔Primary readers are the people to whom your document is addressed. They are usually action takers because the information you are providing will allow them to do something or make a decision. Global and transcultural issues will affect ... (4 things) Answer ✔✔content, organization, style, design.
The book mentions several questions to ask when creating a reader profile. Which of the following questions was NOT discussed in Chapter 2? A. What is the reader's professional experience? B. What is the age of the reader? C. What is the reader's reading and comprehension level? D. What is the reader's familiarity with subject? Answer ✔✔B. What is the age of the reader? Determining how your ideas affect the rights and values of others is one important consideration for which of the following contexts of use? Answer ✔✔ethical Which of the following types of résumés are most common in technical fields? A. chronological B. functional C. organizational D.
Select the option which shows how the sentence should be punctuated: The GVSU basketball program is among the best in Michigan however they play in one of the smaller conferences. A. The GVSU basketball program is among the best in Michigan; however, they play in one of the smaller conferences. B. The GVSU basketball program is among the best in Michigan, however. They play in one of the smaller conferences. C. The GVSU basketball program is among the best in Michigan, however, they play in one of the smaller conferences. D. The GVSU basketball program, is among the best in Michigan, however they play in one of the smaller conferences. Answer ✔✔A. The GVSU basketball program is among the best in Michigan; however, they play in one of the smaller conferences. Which of these is NOT one of the five principles of design mentioned in Chapter 17? Answer ✔✔color What does alignment do? Answer ✔✔All of these are correct. What is the difference between a serif font and a sans serif font? Answer ✔✔Serif fonts have small tips at the ends of the main strokes in each letter, while sans serifs do not.
Which of the following sentences de-emphasizes the clause "she types 90 words per minute" so as to communicate that the point is barely relevant, or an afterthought? Answer ✔✔After Nakia's supervisor assigned her the report, she typed it within two hours of receiving the information (she types 90 words per minute). The client will be purchasing double-pane, bullet proof glass for the ground floor of the office. It is important to wear protecting clothing while on the trail because the bite from a bullet ant causes excruciating pain. Answer ✔✔Correct. A pane is a single piece of glass usually used as for a window. Pain is the sensory feeling associated with damage to the body or the mind. Framed ideas are associated with which of the following types of persuasion? Answer ✔✔values-based The word 'because' can signal which type of reasoning? Answer ✔✔reasoning with logic Which of the following guidelines is NOT mentioned as a way to help to describe an issue from the readers' perspective? Answer ✔✔using mediators to establish common ground The statement "Gradually, desertification causes a dryland, such as the Sonoran Desert, to lose its ability to support plants and animals," is an example of which type of reasoning? Answer ✔✔cause and effect What is the problem with writing "The active participants at the employee outing took part in team- building exercises"? Answer ✔✔It is redundant. She wrote a memo detailing her concerns. Answer ✔✔ACTIVE VOICE Which move is NOT part of a proposal's introduction? Answer ✔✔state the costs of the project up front Identifying the solution, stating the objectives of the plan, describing the plan's major and minor steps, and identifying the deliverables or outcomes are all part of which section of a proposal? Answer ✔✔description of the project plan
What should your team agree on before anything else? Answer ✔✔mission statement and deliverables Which of the following time management techniques can be helpful in creating a project calendar? Answer ✔✔backward planning Which of the following steps is part of forming? Answer ✔✔identifying project outcomes Paying attention to causes and effects is part of which stage of the proposal writing process? Answer ✔✔researching "Register and be entered for a chance to win an all-expense-paid vacation to Ireland!" Answer ✔✔Use a hyphen to join two or more words serving as a single adjective before a noun; however, when compound modifiers come after a noun, they are not hyphenated. America Chavez enjoys chocolate-covered raisins, but David Alleyne prefers peanuts that are chocolate covered. Some words that were once hyphenated evolved to become one word, such as childlike, coffeehouse, and email. The only way to know is to consult guides like the Associated Press' style guide, or the style guide of the Modern Languages Association. Which of the following is written to ensure consistency and quality in a workplace? Answer ✔✔procedures/protocols When drafting documentation and instructions, describing motion and change is one strategy to use while.. Answer ✔✔researching. When should you instruct users to complete more than one action per step? Answer ✔✔when the two actions must be completed at the same time Which of the following terms is synonymous with "progress report?" Answer ✔✔status report
Expectations for content? Answer ✔✔-conventions