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Technical english Master tests Unit 6
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Listening (6 marks) 1 b / 2 b / 3 b / 4 c / 5 a / 6 c Skills ( 12 marks) 7 b / 8 d / 9 c / 10 e / 11 a / 12 d / 13 b / 14 e 15 c / 16 g / 17 h / 18 f Vocabulary ( 12 marks) 19 interviewed more than 2,500 customs customers at our London shop. 20 you help organisation organise the conference next week? 21 We give every new employee six months of on-the-job train training. 22 We product produce most of our components in the Asia Pacific region. 23 We’ve invited the team from EBS to meeting meet with us in Madrid next week. 24 a / 25 c / 26 g / 27 f / 28 h / 29 e / 30 d Reading ( 10 marks) 31 c / 32 a / 33 d / 34 e / 35 b 36 False / 37 False / 38 True / 39 True / 40 False Language ( 10 marks) 41 e / 42 b / 43 c / 44 a / 45 d 46 I’ve been working here since 2007. 47 We’re developing a new training programme. 48 I’m going to visit the Stuttgart office. 49 Three people were made redundant. 50 I always take the 6:30 train. Writing ( 20 marks in total; 10 marks each) See page 44 for Examiner’s guidelines. A Dear (name) I’m writing because we need to meet to discuss the Spain project. Would you like to come to my office for a meeting? Friday, 28 July at two o’clock would be good for me. Is that good for you? I look forward to seeing you. B Dear Sir/Madam
Re: Application for market researcher job I am writing to apply for the job of market researcher, as advertised in Jobsnews on 5 January. I have a bachelor’s degree in business studies and I have worked in an advertising agency for two years. I speak Spanish as my first language and I am proficient in French and English. I would like to have the job of market researcher because it is the most important job in any business. If we make products and services but we don’t understand who will buy them, our work is useless. I enjoy meeting people and I am a good listener, too. This is the perfect combination for talking with customers in the marketplace and learning about their likes and dislikes. I look forward to hearing from you. Yours faithfully, Speaking ( 10 marks) See Examiner’s guidelines.
Writing ( 20 marks in total; 10 marks each) See Examiner’s guidelines. A Dear Ms Adams I’m very sorry to hear that you weren’t happy with the arrangements last month. The employee who handled the arrangements is no longer with our company. Next time you hold a meeting in Hong Kong, we would be happy to give you free ground transfers and accommodation for two visitors. I hope we can continue to serve your travel needs. Yours sincerely B Subject: service contract upgrade Dear site managers, We have agreed an action plan for our service contract upgrade. In March, we’re going to carry out market research and finalise the specifications of the new maintenance packages. In April, all sales staff will have training in the new product, and you, the site managers, will help prepare the launch. The launch in London, Cardiff and Bristol will take place in May and the launch in Manchester, Leeds and Newcastle will be in June. If you have any questions, please let me know. Yours sincerely,
Listening (10 marks) 1 2. 2 0. 3 0. 4 £165m 5 £61. 6 b / 7 e / 8 d / 9 a / 10 c Language (10 marks) 11 ten-minute 12 $2 million 13 today’s meeting 14 £12 million 15 paper’s main idea 16 zero article 17 an 18 an 19 a 20 the Reading (10 marks) 21 True / 22 False / 23 True / 24 False / 25 True 26 fell 27 recover 28 down 29 increase 30 decline Skills (15 marks) 31 c / 32 a / 33 e / 34 b / 35 d 36 b / 37 e / 38 d / 39 a / 40 c 41 1,000,000, 42 millions 43 thousand 44 six pounds twenty-five 45 two thirds
Listening (10 marks) 1 creative 2 ambitious 3 adaptable 4 methodical 5 analytical 6 c / 7 b / 8 a / 9 c / 10 b Reading (10 marks) 11 False / 12 True / 13 False / 14 False / 15 True 16 b / 17 c / 18 b / 19 a / 20 c Language (15 marks) 21 mustn’t 22 have to 23 should 24 don’t have to 25 should 26 to invest 27 communicating 28 to have 29 to sign 30 improving 31 call 32 ordered 33 deliver 34 cancelled 35 didn’t have Skills (10 marks) 36 c / 37 d / 38 b / 39 e / 40 a 41 c / 42 e / 43 a / 44 d / 45 b Vocabulary (15 marks) 46 b / 47 e / 48 g / 49 f / 50 d / 51 a / 52 c 53 b / 54 c / 55 a / 56 c / 57 a / 58 b / 59 b / 60 b Writing (20 marks in total; 10 marks each)
See Examiner’s guidelines. A Dear Ms Trimble Thank you for your letter of 6 December, in which you quoted £8,939 for supplying and installing an XLogix 6995 20-port fibre channel switch and a Powerhead Storage Loader PSL-445. We are pleased to accept the price and the terms quoted. Please could you contact me to discuss arrangements in more detail. Yours sincerely B Subject: A-988 LED bulbs Dear Ms Ong I’d like to place an order for 5,000 of the above. We need to have these bulbs in our warehouse by 27 March, so please send these via air freight. As usual, we’ll pay the air freighting costs. Our last order from you was several days late. If you don’t deliver on time, we won’t order from you again. If you give us a 10% discount, we’ll place a firm order of 5,000 units. Will you give us a 15% discount if we double our order to 10,000? The additional 5,000 bulbs can be sent by sea freight as included in your price. If possible, please give us an answer tomorrow. We are considering finding another supplier. Yours sincerely
58 game 59 race 60 seat Writing ( 20 marks in total; 10 marks each) See Examiner’s guidelines. A Dear Ms Ericsson We are interested in stocking your budget range of garden furniture in our Bramley store. I would be grateful if you could send me some details about these products, together with an up-to-date price list and catalogue. Yours sincerely B Dear Ethic-on Ethical training case study I am writing with regard to your request for information about the above. I work with Dearborne DIY, a small chain of hardware stores based in and around Bristol. Since your training last year, we have seen some very positive developments in our business ethics. Firstly, the company has improved its environmental record. We now have a special area in each shop that features local, recycled and low-carbon products. Secondly, we have increased our investment in our employees. After your review, we have developed our training programme and found ways to make our employee benefits better. Finally, we continue to offer flexible working arrangements for staff and to hire staff who come from all parts of society. I hope this information is useful. If you have any questions, please don’t hesitate to contact me. Yours faithfully
Listening ( 10 marks) I b / 2 c / 3 a / 4 b / 5 b 6 b / 7 d / 8 a / 9 c / 10 e Reading ( 10 marks) 11 False / 12 True / 13 False / 14 False / 15 True 16 a / 17 c / 18 c / 19 b / 20 a Skills ( 10 marks) 21 b / 22 d / 23 e / 24 a / 25 c 26 c / 27 a / 28 e / 29 b / 30 d Vocabulary ( 10 marks) 31 d / 32 j / 33 i / 34 e / 35 h 36 b / 37 g / 38 f / 39 c / 40 a Language ( 10 marks) 41 buying 42 is based 43 have continued 44 to perform 45 said 46 You shouldn’t to ask for a discount. 47 We decided to outsource the design work to a firm in India. 48 Where do you go are you going right now? 49 I’m leaving now and I’ll give you a lift if you like. 50 I don’t know if we will be hire a new sales assistant this quarter. Writing ( 20 marks in total; 10 marks each) See page 44 for Examiner’s guidelines. A Dear Mr Espen, I am sending you the drawings you will need for your meeting on Thursday with Eva Martens. I would like to apologise for the delay in sending these to you. Please do not hesitate to contact Eva on +44 7739 990110 if you want to talk about the drawings ahead of the meeting. Yours sincerely B For: Gardening editors, DIY press, national press