Communication Technology and Technical Report Writing: Advantages and Limitations, Exercises of Technical Writing

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Communication Skills & Technical Report Writing

Communication Technology is : electronic systems

used for communication between individuals or groups.

Communication technology facilitates communication

between individuals or groups who are not physically

present at the same location. Systems such as

telephones, fax, radio, television, and video are

included, as well as more recent computer-based

technologies, including electronic data interchange and

e-mail.



Use of computer packages for technical communication

has its advantages as well as limitations

Limitations  employees can not improve their writing skills. Because they write quickly and they do not give importance to writing rules. Therefore, they can not be successful  (^) System failures  kill face to face communication, so you can’t improve better working relationships.  cultural differences. For example when people talk through video conferences they forget cultural differences, so they are considered as rude.

Software For Creating Messages  Creating a message for technical communication involves 

planning,



collecting,



analyzing,



organizing

Collection of Data

 Collecting facts or data is one of the most

important jobs of writer.

 You can combine manual search for facts with

electronic searches.

 Online catalogues, search engine can help to

gather data.

Analyzing and Organizing  (^) There are many types of software that enable you to organize your thoughts initially.  (^) Examples are mind mapping, outlining etc.  (^) Statistics, graphics, and spreadsheet tools help you in analyzing and organizing your data too.  (^) Example is Microsoft Excel.  (^) Graphics software reveal trends and relationships in data that are often hard to picture.