The Commitment Pattern - Technical Communication | COM 421, Study notes of Communication

Material Type: Notes; Class: Technical Communication; Subject: Communications; University: Illinois Institute of Technology; Term: Spring 2003;

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Michael Sadler
9 April 2003
The Commitment Pattern
There are three parts to the commitment pattern:
I. Prepare
A. Building Relationships of Trust
1. There are many ways to build a relationship of trust with somebody. Some
times it is just as easy to build a relationship of trust with somebody as to look
for something in common, say on the wall, in the form of pictures, paintings,
books, etc. Other ways of building relationships of trust is to engage in a
conversation with the person. This may seem odd at first, especially if you
can not for see any major similarities, but as one presses forward with the
conversation, even with such generic questions as, “How are you?” or
“Beautiful day out?” you can lead into some very interesting conversations.
More likely than not, you will be able to recognize something with in the
persons house, (or outside) that you will be able to connect to and build off of
into a deeper conversation. Keep your eyes open for these clues, especially
when preparing to knock on a door of somebody you have never meet.
B. Helping others feel and recognize the spirit
1. One of missionary’s major roles is to help their investigators to
feel the spirit. In order to help people recognize the spirit of the
Holy Ghost, you must know in what circumstances the Holy
Ghost will testify of truth. Some of these circumstances include
1. When bearing ones testimony, 2. When reading scriptures, 3.
While praying, 4. And while discussing other spiritual truths of
the gospel. Some times it may be necessary to explain how the
Holy Ghost communicates with us, to do this one may use some
of the following scriptures from the Bible, Book of Mormon, or
the Doctrine and Covenants (i.e. John 14:26, John 15:26, Gal.
5:22-23, 2 Nephi 31:2-3, D&C 6:22-24, and many more)
C. Presenting the message
1. This is what a missionary sets out to do, to preach his message.
It is important to realize why this step is third on the list in
preparing somebody to make a commitment. Your message will
be better received if you
a. Know the person you are presenting the message to
b. And help them feel the spirit of the Lord after you testify of
the importance of your message
2. This will help the investigator become better prepared to receive
your message positively.
D. Finding out
1. This stage of the commitment pattern is essential because it
involves the person being taught. The way the discussions are to
be taught is just as they are named, mainly, as a discussion. Not
as a lesson, or a presentation. (if this where so than the
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Michael Sadler 9 April 2003

The Commitment Pattern

There are three parts to the commitment pattern: I. Prepare A. Building Relationships of Trust

  1. There are many ways to build a relationship of trust with somebody. Some times it is just as easy to build a relationship of trust with somebody as to look for something in common, say on the wall, in the form of pictures, paintings, books, etc. Other ways of building relationships of trust is to engage in a conversation with the person. This may seem odd at first, especially if you can not for see any major similarities, but as one presses forward with the conversation, even with such generic questions as, “How are you?” or “Beautiful day out?” you can lead into some very interesting conversations. More likely than not, you will be able to recognize something with in the persons house, (or outside) that you will be able to connect to and build off of into a deeper conversation. Keep your eyes open for these clues, especially when preparing to knock on a door of somebody you have never meet. B. Helping others feel and recognize the spirit
    1. One of missionary’s major roles is to help their investigators to feel the spirit. In order to help people recognize the spirit of the Holy Ghost, you must know in what circumstances the Holy Ghost will testify of truth. Some of these circumstances include
      1. When bearing ones testimony, 2. When reading scriptures, 3. While praying, 4. And while discussing other spiritual truths of the gospel. Some times it may be necessary to explain how the Holy Ghost communicates with us, to do this one may use some of the following scriptures from the Bible, Book of Mormon, or the Doctrine and Covenants (i.e. John 14:26, John 15:26, Gal. 5:22-23, 2 Nephi 31:2-3, D&C 6:22-24, and many more) C. Presenting the message
    2. This is what a missionary sets out to do, to preach his message. It is important to realize why this step is third on the list in preparing somebody to make a commitment. Your message will be better received if you a. Know the person you are presenting the message to b. And help them feel the spirit of the Lord after you testify of the importance of your message
    3. This will help the investigator become better prepared to receive your message positively. D. Finding out
    4. This stage of the commitment pattern is essential because it involves the person being taught. The way the discussions are to be taught is just as they are named, mainly, as a discussion. Not as a lesson, or a presentation. (if this where so than the

discussions would be named “Lessons” or “Lectures” not “Discussions”.) This is why so much emphasis is placed on the other sub steps of of prepare. In order to have a successful meaningful discussion, every person with in the party needs to be familiar with and comfortable with the other. Use find out questions to gauge how you investigator is following your message, and whether or not you should explain more, or speed up the pace of the discussion. II. Invite A. Extend the Invitation

  1. The “Will you…” question a. Once you have thoroughly prepared you’re the person (or persons) that your are teaching, there will come a time that you will be signaled, by the discussions to invite your investigator to do certain things. When presented with this opportunity, you want to make sure you a understood extremely clearly. The best way to make sure this is true is to use the phrase, “Will you…”. b. These term, illicit a one word, “yes” or “no” response, and should be short and concise. Some examples of commitments you will be asked to extend will be, “Church starts at 11:00am this Sunday at place. Will you come to church with us?”, “Will you leave the word of wisdom by abstaining from coffee, tea, tobacco and other harmful drugs?”, “Will you be Baptized?”, “We will be holding a baptismal service on date , Will you be baptized then?” c. Notice that these commitments do not always start with the phrase, “Will you…” Some of the sentences start with an explanation of the conditions of the commitment, (i.e. the word of wisdom). This is necessary at times so that the person knows what exactly they are committing too. d. Not all commitments will be accepted. Do not stop with a “No” response. You must continue with some steps called “Resolving Concerns. B. Confirm the commitment
  2. Once you have extended the commitment, you need to confirm with the person that they understand what the commitment is, and when the commitment will take place. This normally takes place at the end of a discussion, before you are about to leave, to freshen the memory of the person that you have extended the invitation too. An example of something you may ask, to confirm the commitment would be, “We have asked you to do many things tonight, what would be some of them?”. III. Follow Up A. Arrange to follow up
  3. Once the commitment has been extended, confirmed and
  1. When you have found the persons, “root” concern, it is time to discuss why this concern is keeping them from making your commitment. Again find out questions are the key. Find out such things as, what bothers them about keeping the commitment, what they don’t understand that would help them better know what the commitment is all about, etc etc. Also, when necessary you must show empathy to let the investigator know you know where they are coming from. C. Help resolve the concern
  2. Once you have thoroughly discussed your investigators concern, you need to get them to realize what they must do to resolve there concern. This is the key; THEY must come up with the solution. When THEY come up with the solution they are more apt to follow it. Such solutions may include: reading a particular scripture, asking a friend a question, praying, etc.