Memory & Thinking: LTM, Forgetting, Retrieval, Reasoning, Problem Solving, Errors, Emotion, Slides of Human Resource Management

Various aspects of memory, thinking, and problem-solving, including the storage and forgetting of information in long-term memory (ltm), the role of rehearsal, distribution of practice effect, and the impact of emotion on memory. Additionally, it covers different types of reasoning, such as deductive and inductive reasoning, and problem-solving techniques like analogy and error identification. Emotion's role in memory and its implications for interface design are also discussed.

Typology: Slides

2012/2013

Uploaded on 07/26/2013

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LTM - Storage of information
rehearsal
information moves from STM to LTM
total time hypothesis
amount retained proportional to rehearsal time
distribution of practice effect
optimized by spreading learning over time
structure, meaning and familiarity
information easier to remember
LTM - Forgetting
decay
information is lost gradually but very slowly
interference
new information replaces old: retroactive
interference
old may interfere with new: proactive inhibition
so may not forget at all memory is selective …
… affected by emotion – can subconsciously `choose' to
forget
LTM - retrieval
recall
information reproduced from memory can be
assisted by cues, e.g. categories, imagery
recognition
information gives knowledge that it has been seen
before
less complex than recall - information is cue
Thinking
Reasoning
deduction, induction, abduction
Problem solving
Deductive Reasoning
•Deduction:
derive logically necessary conclusion from given
premises.
e.g. If it is Friday then she will go to work
It is Friday
Therefore she will go to work.
Logical conclusion not necessarily true:
e.g. If it is raining then the ground is dry
It is raining
Therefore the ground is dry
Deduction (cont.)
When truth and logical validity clash …
e.g. Some people are babies
Some babies cry
Inference - Some people cry
Correct?
People bring world knowledge to bear
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LTM - Storage of information

  • rehearsal
    • information moves from STM to LTM
  • total time hypothesis
    • amount retained proportional to rehearsal time
  • distribution of practice effect
    • optimized by spreading learning over time
  • structure, meaning and familiarity
    • information easier to remember

LTM - Forgetting

decay

  • information is lost gradually but very slowly

interference

  • new information replaces old: retroactive interference
  • old may interfere with new: proactive inhibition

so may not forget at all memory is selective … … affected by emotion – can subconsciously `choose' to forget

LTM - retrieval

recall

  • information reproduced from memory can be assisted by cues, e.g. categories, imagery

recognition

  • information gives knowledge that it has been seen before
  • less complex than recall - information is cue

Thinking

Reasoning

deduction, induction, abduction

Problem solving

Deductive Reasoning

  • Deduction:
    • derive logically necessary conclusion from given premises. e.g. If it is Friday then she will go to work It is Friday Therefore she will go to work.
  • Logical conclusion not necessarily true: e.g. If it is raining then the ground is dry It is raining Therefore the ground is dry

Deduction (cont.)

  • When truth and logical validity clash … e.g. Some people are babies Some babies cry Inference - Some people cry

Correct?

  • People bring world knowledge to bear

Inductive Reasoning

  • Induction:
    • generalize from cases seen to cases unseen e.g. all elephants we have seen have trunks therefore all elephants have trunks.
  • Unreliable:
    • can only prove false not true

… but useful!

  • Humans not good at using negative evidence e.g. Wason's cards.

Wason's cards

Is this true?

How many cards do you need to turn over to find out?

…. and which cards?

If a card has a vowel on one side it has an even number on the other

7 E 4 K

Abductive reasoning

  • reasoning from event to cause e.g. Sam drives fast when drunk. If I see Sam driving fast, assume drunk.
  • Unreliable:
    • can lead to false explanations

Problem solving

  • Process of finding solution to unfamiliar task using knowledge.
  • Several theories.
  • Gestalt
    • problem solving both productive and reproductive
    • productive draws on insight and restructuring of problem
    • attractive but not enough evidence to explain `insight' etc.
    • move away from behaviourism and led towards information processing theories

Problem solving (cont.)

Problem space theory

  • problem space comprises problem states
  • problem solving involves generating states using legal operators
  • heuristics may be employed to select operators e.g. means-ends analysis
  • operates within human information processing system e.g. STM limits etc.
  • largely applied to problem solving in well-defined areas e.g. puzzles rather than knowledge intensive areas

Problem solving (cont.)

  • Analogy
    • analogical mapping:
      • novel problems in new domain?
      • use knowledge of similar problem from similar domain
    • analogical mapping difficult if domains are semantically different
  • Skill acquisition
    • skilled activity characterized by chunking
      • lot of information is chunked to optimize STM
    • conceptual rather than superficial grouping of problems
    • information is structured more effectively