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JEEVAN PRAMAAN APPLICATION

User-Manual

JEEVAN PRAMAAN ( DIGITAL LIFE CERTIFICATE )

Benefits

• Jeevan Pramaan version 4.0.x and above allows pensioners to generate DLCs (Digital Life Certificate) for multiple PPOs by using only single biometric authentication.
• Support for Assamese language in addition to English and Hindi is available in the new version of the application. Requirement
• Operating System - Windows 8 or higher
• Microsoft .Net Framework version 4 - Full (or) Higher
• STQC certified Registered Biometric device is required. List is available on Jeevan Pramaan portal.
• RD Service of the biometric device should be installed on the system and running.(RD Service links are also available on Jeevan Pramaan Portal as well) (Refer to slide number:11)
• Internet connection is required to communicate with Jeevan Pramaan Server. Process Step-1: Download and Install Jeevan Pramaan Application from https://jeevanpramaan.gov.in/app/download ( Refer to slide number: 3 ) Step-2: Operator Authentication: This is a one time process. Pensioner can be the Operator as well. ( Refer to slide number: 12 ) Step-3: Pensioner Authentication: Fill in the pensioner details and Aadhaar based Finger/iris Authentication of Pensioner. ( Refer to slide number: 16 )

Step-1: Download Jeevan Pramaan Application  On this page the requirements for different Jeevan Pramaan applications are listed, check whether your device fulfills the requirements before downloading the application  Enter your e-mail , captcha code and then click on “I Agree to Download” button.  You will receive an OTP in your email account that you have provided

 Enter the OTP received on your e-mail.

 Click on the “Submit” button.

Step-1: Download Jeevan Pramaan Application

 The link to download the application is sent to your e-mail.

 Click on “OK” button

Step-1: Download Jeevan Pramaan Application

 You will receive the below mail on your e-mail ID. There is a link provided for downloading the application.  The link shall work only once. Pl. note if you get ‘session token expired’ message, the download procedure has to be repeated. Step-1: Download Jeevan Pramaan Application

 Prior to installing Jeevan Pramaan Android application, download and install the RD service pertaining to your device Pl. refer slide no. 11 for this. You can also download the RD service pertaining to your device from play store as well.  You will find the Jeevan Pramaan Android Application apk by name “LifeCertificate_v3.7.3.apk” as shown in the image below.  Run the apk to proceed towards the installation of the application. Installation of Jeevan Pramaan Android Application

Installation of RD Service  Prerequisite – Internet Connection is required to communicate with the biometric-device server  1) Download the ‘RD service setup and drivers’ and ‘user manual’ for your particular biometric device from the link https://jeevanpramaan.gov.in/package/download  2) Install the RD Service as per the installation instructions provided in the installation/user manual  3) Plug in biometric device,‘device ready to use’ or ‘device inserted’ notification shall come up as shown below.  4) In case of issues related to RD service activation, software etc, please contact device manufacturer/provider.

 After the Operator has entered

the details, he/she will receive an

OTP on entered mobile number

as well as email.

 Enter any one of the OTP received

and then click on Ok button.

( In case OTP is not received click on

Resend OTP button )

Step-2: Operator Authentication (this is a one time process)

 After successful OTP Validation

the screen shown on left will

appear.

 The Operator needs to enter

name and give consent for

authentication by clicking on the

checkbox.

 Click on Biometric Scan button to

proceed towards finger/iris scan

Step-2: Operator Authentication (this is a one time process)

 Next the Pensioner Authentication

screen will open. Now whenever

you run the application the

Pensioner Authentication screen

will open.

 The pensioner should enter his/her

Aadhaar number and mobile

number. The email address is

optional.

 Next click on the Generate OTP

button you will receive an OTP on

the entered mobile number and

email ( only if the user has provided

email )

Step-3: Pensioner Authentication

 Enter the OTP received and click

on Ok button to proceed further.

( If OTP is not received, please click

on Resend OTP )

Step-3: Pensioner Authentication

 In case you get the screen with prefilled details, Select the desired PPO Number from the dropdown, or you can select ‘Add new pension PPO not in List for yourself’ if you want to add a new PPO Number which is not appearing in list and fill in the pension details.  In case user selects a PPO Number, he/she can modify all the details except PPO Number.  After entering all the details click on “NEXT” button Step-3: Pensioner Authentication

 the pensioner needs to add Re- marriage and Re-Employment details.  In case the pensioner is re-employed or re-married, he/she is not allowed to submit DLC using the application, the pensioner needs to submit the required certificates to their pension disbursing agency. Step-3: Pensioner Authentication