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TIPS Certification Study Guide (Verified Solution)
3 Types of Illegal Alcohol Sales - 1. Underage - guests under 21
- Third Party - guests who are buying for someone underage
- Visibly Intoxicated
2 Kinds of Law Covering Liability for Servers of Alcohol - 1. Common Negligence Laws
- Dram Shop Liability Laws
Common Negligence Laws - 1. Not specific to alcohol
- Can involve illegal alcohol sales
- Based on Court Cases
- Sets a standard for what "reasonable person would do"
- Every jurisdiction
Dram Shop Liability Laws - 1. Specific to alcohol sales.
- Applies to owners of license and their employees.
- Explain expectations for preventing illegal alcohol sales
- Set monetary limits for financial judgements in lawsuits
- Some jurisdictions
local liquor board - government entity that regulates alcohol sales
Reasonable Efforts - Steps to prevent illegal alcohol sales and their consequences
Benefits of Using Reasonable Efforts - 1. Protect yourself from penalty and liability
3 Examples of Reasonable Efforts - 1. Follow safe serve guidelines
- Call a cab
- Suggest food
- Get trained
- Check ID
- Refuse service
- Call the police
- Place a sign
- Suggest non-alcohol drinks
ID's that not acceptable - Expired ID's for when guests look underage
Any sign that the ID has been altered
Three steps for properly checking ID - 1. Verify the information
- Check for alteration
- Establish ID Ownership
Underage warning behaviors - hesitation -- can ask someone else in the group for the information (first can ask if "you all know each other's names right?)
Ask for a secondary ID
unusual drink order (shot of rum without the coke)
nervous
- Hours of sales are 6am - 2am
Four Behavior Cues and their examples - Lowered Inhibitions - very talkative/over friendly
- Mood swings
- Over confidence
- Boisterousness or loudness
- Risk-taking or out of character displays
Impaired Judgement
- Foul Language
- Off color-jokes
- Annoying other guests
Slower reactions
- Glassy unfocused eyes
- Slurred speech
- Forgetful
- Slow speech
Loss of coordination
- Stumble or sway
- Drop their belongings
- Have trouble sitting at a stool or a chair
- Fall asleep at the bar
Six Intoxication Rate Factors (highlight those that will increase risk that person drinking will be intoxicated - 1. Size (everything equal, the person who has the most fat would become intoxicated faster)
- Food
- Gender
- Rate of Consumption
- Strength of a drink
Mixers absorption rate from fastest to slowest
a. Straight Shot
b. Carbonated Mixer
c. Water mixer
d. Juice mixer
- Drug use
What can lower BAC level - Time is the only thing that can lower BAC
4 decision point questions when determining whether or not to serve a guest - 1. Do you need to check this person's ID
- Is the guest buying alcohol for someone who is underage
- Is the guest showing any signs of intoxication
- Do you have any doubts about serving this guest alcohol?
Four responses that can apply to any given situation - ...
Intervention Model - Assess, decide, implement
Assess - 1. Observe guest for behavioral cues
