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ULL MULLER ITEC 462 EXAM 3 WITH COMPLETE SOLUTIONS 100% VERIFIED!! Group Dynamic - ANSWER the interaction among members of a work group and current changes in their attitudes, behavior, techniques, and relationships Informal Work Group - ANSWER a group that forms spontaneously among employees who work near one another, have common interests, or work toward common goals Organizational Development - ANSWER a set of approaches to creating & sustaining high involvement, high performance organization and their subunits Interventions - ANSWER a key feature of organizational development is its use of one or more which are a variety 0 activities designed to make individuals, groups, or the entire organization more effective Competition - ANSWER the right kind of can stimulate a healthy, controlled discussion between individuals Formal Work Groups - ANSWER a group or team of employees who are assigned by management to similar activities or locations with the intent that they work together in a prescribed way towards goals established by management Virtual Teams - ANSWER a group of people who have a shared goal and must work together to achieve it despite being separated by space, time, or organizational boundaries GBLT - ANSWER an acronym that stands for the different groups that face discrimination because of their sexual orientation Generation X - ANSWER is a name for the generation born between the mid 1960's and 1980 Generation Y - ANSWER are also called Nexters, Millenials, Echo Boomers, or the Internet Generation were born beginning in 1980 Protected Group - ANSWER consists of people who historically have encountered discrimination in the workplace and have warranted special legislative protection Bon fide occupational qualification (BFOQ) - ANSWER can be used to reserve a job just for men or just for women 40 - ANSWER the Age Discrimination in Employment Act categorizes people over years of age or older Differential Treatment - ANSWER occurs when a protected group member is treated differently from a nonmember in the same situation Disparate Effect - ANSWER occurs when ajob requirement acts to exclude a member of a protected group Reverse discrimination - ANSWER when qualified nonprotected class members are deprived of employment opportunities because of an affirmative action program, they sometimes allege Sexual harassment - ANSWER a supervisor could be charged with if he or she makes sexually explicit remarks that are offensive to the recipient Content Validity - ANSWER means the the test content is truly related to the job requirements Construct Validity - ANSWER means the the test is put together in a way that doesnt’ screen out applicants who could pass the content part if they could understand the test questions OSHA - ANSWER makes thousands of inspections annually and establishes safety and health standards with which employers and employees must comply Comparable Worth - ANSWER is the concept of evaluating widely dissimilar jobs for the purpose of providing equal pay for jobs of similar worth to the organization Incident rate - ANSWER a formula measuring compares the number of accident cases that have occurred with the total number of hours worked by employees during the same time Accident - ANSWER a is an unplanned and uncontrolled event that results in personal injury to an employee Collective Bargaining - ANSWER occurs when authorized representatives of the employer and the employees bargain to establish wages, hours, and working conditions Taft-Hartley Act - ANSWER the places certain restrictions on unions or their agents relating to the internal organization of the union Right-to-work laws - ANSWER individual states can pass making the union shop illegal 
