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Monitoring See Chapter 28 for information about monitoring. Working around a problem is usually faster than taking the time to document and report it, and users internal to an organization often follow the path of least resistance. External users are more likely to voice their complaints publicly than to open a support inquiry. Administrators can help to prevent both of these outcomes by detecting problems and fixing them before public failures occur. Some monitoring tasks include ensuring that web services respond quickly and correctly, collecting and analyzing log files, and keeping tabs on the availability of server resources such as disk space. All of these are excellent opportunities for automation, and a slew of open source and commercial monitoring systems can help sysadmins with these tasks.