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The concept of visualizing text conversations through two methods: chat circles and loom. The author discusses the importance of understanding the content and presence of writers in chat circles, as well as the impact of avatars and graphical icons on communication. The document also delves into the differences between text and face-to-face conversations, including turn-taking, back channels, and the impact of computer mediated communication systems on social relationships. The author provides insights into the challenges of managing virtual commons and offers solutions for effective communication.
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Visualizing Conversation January 27, 2009 Dhruv Gupta CS 498 KK This paper is basically about visualizing text conversations. There are two methods (projects) that will achieve this aim – Chat Circles and Loom. Chat Circles are essentially online conversations with two or more people. They include two main types of information – the content of the particular message and the presence of the writer. Chat circles can take on various forms with multiple added tweaks. The conversational pattern is an interesting form where each user represented as chat circle that expands for a few seconds when a message is sent. I found it very interesting when the point was made about people rambling on in conversations even when there is nothing to say, merely chatting so one is not forgotten. I have noticed such patterns in my chat groups as well. Further, it was also interesting to learn about the use of Avatars or graphical icons to represent a person in a chat room. It is true, and I have found during my use of chat rooms, that people are judged based on their graphical icon choice. Moreover, their text content is again subject to the expression, or mood that their graphical icon represents. The graphical representation for conversations seems like an ideal way to visually understand they dynamics of conversations in a chat room. I found it impressive that they were able to color code the circles, and include scales of brightness that indicated the level of participation.
Medium Effects: Turn-Taking and Back Channels This article basically outlines how text conversation differs from face-to-face conversation. It explains CMC – computer mediated communication and MUD – multi user dungeon. The article explained that long messages decrease the real-time feel of communication because they reduce the sense of co-presence and awareness. Furthermore, we learn that MUD’s are “synchronous” but are not a two-way channel, therefore interruptions cannot occur. The article indicates that turn-taking in fact a competitive behavior, in which both or several parties have to compete over speaking. Silence while someone is speaking (writing) is usually called a pause. On the other hand, silence between conversations is usually called a “gap”. Furthermore, the shorter the turn size the more interesting the conversation will be. I found this to be theory to be accurate in my online conversations. Whenever, I a perceiving interesting conversation I realize that my conversation partner and myself are exchanging comments back instantly. There is very little pause or delay. However, I also notice that in conversations where there may be a delay in responses, there is a sense of passiveness. In such periods of delay, there are usually three actions that might be taking place. This means the conversation partner has left the conversation without indicating, they may be busy with some other tasks or they may be thinking for a response to the conversation. Occasionally, I also realize that in my conversations there are emoctions that signify specific emotions. These emoctions are forms of back channels that people use instead of specifying words to describe their emotions. Understandably, to different people such icons exemplify different feelings. This may cause communication problems.