Wegmans-Vendor-Guide.pdf, Lecture notes of Design

Our vendors play an integral role in providing incredible customer service at store level, one which we value and appreciate. Our simplification efforts have ...

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Table of Contents

Wegmans Supply Chain Vision 3 What We Believe 4 Appointment Scheduling Information 5 - 7 Wegmans Supply Chain 8 Wegmans Food Safety- Temp requirements 9 Wegmans Data Sync & Accuracy 10 New Item Setup 11 EDI Transmissions 12 Transportation & Receiving 13 Shipping Requirements 14 - 15 LTL Routing Guide 16 Fuel Surcharges 17 - 19 Pallet Policy 20 - 21 Case Design for Safe Handling 22 GM Carton Markings 23 - 24

Changes in this manual are in affect as of May 3, 2018

Our Mission: What We Believe At Wegmans, we believe that good people, working toward a common goal, can accomplish anything they set out to do.

In this spirit, we set our goal to be the very best at serving the needs of our customers. Every action we take should be made with our customers in mind.

We also believe that we can achieve our goal only if we fulfill the needs of our own people.

To our CUSTOMERS and our PEOPLE we pledge continuous improvement , and we make the commitment: Everyday you get our best.

Our continuous improvement goal at Wegmans is to minimize Supply Chain costs in introducing and replenishing goods to the consumer. As part of our simplification efforts we have isolated four main areas of supply chain focus:

  • Simplified New Item Set-Up We have simplified the new item process by standardizing all new item forms to include critical logistic data.
  • Simplified Transportation The Wegmans Logistics Team partnering with Indirect Procurement is able to provide transportation support nationally and internationally. Covering both perishable and non- perishable products we can ensure delivery utilizing our strong base of carrier partners and Wegmans Fleet.
  • Simplified Receiving Accurate and efficient receiving is our priority. Our distribution network continues to work toward supply chain efficiency to find additional synergies with our vendor partners.
  • Simplified Store Replenishment We best serve our customers by ensuring your product is on our shelves.

Through all of these efforts we can better align our supply chains to provide incredible customer service. Our efforts toward supply chain simplification have included a significant investment in our distribution and logistics networks. New systems and processes have been implemented to provide better tools for our team members.

We hope this guide will provide the foundation you need to grow your partnership with our organization. If you have any questions please direct them to the following email, [email protected].

Wegmans Scheduling Information

This is what we will need in the subject of your email : Please DO NOT add extra spaces and/or symbols to the required subject, copy them as stated below adding the date you would like to deliver.. RSC is the name for the Pottsville PA warehouses, and ROC is the name for the Rochester NY warehouses. All warehouses appt. via email (See below for addresses)

  • ROC FRZ-date ( this is the date that you would like to have the load scheduled for) ie: 2/
  • RSC FRZ-date
  • ROC Meat-date
  • RSC Meat-date
  • ROC Fresh-date
  • RSC Fresh-date
  • ROC Combo-date (these will be the loads that will deliver to multiple warehouse at ROC)
  • RSC Combo-date (these will be the loads that will deliver to multiple warehouses ROC and RSC)
  • ROC Winton-date
  • ROC Gro- date
  • RSC Gro- date
  • HDC Gro-date

The body of your email needs to be as follows: Please DO NOT use attachments they are lost in the email trail. PO# or #’s and the warehouse if multiple locations- the date and time you want to be schedule. Please send a new email per truck load. Please also send a new email with every request and do not use an old email. We will then email you back your actual Appt and will work with your needs the best we can. Please include your contact information on each email. Know that we schedule 72 hours out minimum. We try to schedule out farther but only guarantee this. Please have your emails to us by noon 72 hours prior to appts due date, so that we can be timely with the response. Emails sent prior to this will be held until the day of scheduling. **1) Mon. scheduling Thursday

  1. Tue. scheduling Friday, Saturday, and Sunday
  2. Wed. scheduling Monday
  3. Thur. scheduling Tuesday**

Additional Appointment Scheduling Information

Please note the list below by facility the method and requirements of obtaining an inbound delivery appointment. Wegmans Facility Address Hours of receiving Appointment Request

NY - Maintenance

1500 Brooks Avenue Rochester, NY 14624

By appointment only

Please call for appointment (585) 464- 4607

NY – Purchasing (Supplies and Equipment)

100 Wegmans Mkt. St Rochester, NY 14624

By appointment only

Please call for appointment ( 585) 783- 4270

PA - Hazleton Grocery DC (Fed Ex)

61 Green Mountain Road Suite 100 Hazelton, PA 18202

By appointment only: Sunday through Friday 14:00-20: LTL Only: Mon-Fri 08:00-11:

Email scheduling requests to: [email protected]

PA - Hazleton General Merchandise DC (Fed Ex)

61 Green Mountain Road Suite 100 Hazelton, PA 18202

By appointment only- will not accept deliveries without scheduled appointment. Receiving hours 7am-15:

Email scheduling requests to Fed Ex [email protected] see page 1 3 for additional delivery requirements

NY - Reclamation Center

3131 Winton Rd South Rochester, NY 14623

By appointment only - 24 hours, 7 days

Phone: 1- 800 - 934 - 6267 ext. 8189 - 4687

Logistics Planning Customer Support Line: 585- 464 - 4605/ Wegmans internal extension 8500- 4605 Efficient Product Flow Line: Wegmans internal extension 8500- 6090

Wegmans Supply Chain

Data Sync, Accuracy and Master Data Completeness The Wegmans Data Sync and Accuracy team is committed to using Internet technology to provide value to Wegmans, our customers and trading partners. Our goal is to continuously improve our supply chain process to connect, communicate and collaborate with the global commerce community. Integration of these processes will allow us to serve our customers better while improving our competitive position and profitability.

Wegmans Supply Chain Logistics The Wegmans Logistics team uses a global network of transportation partners to ensure delivery of both perishable and non perishable goods from our vendor partners to our various locations. Utilizing rail, road and sea we can manage the transportation of goods from across the country and around the world. It is our goal to ensure simplified and prompt delivery of our goods throughout our network.

Wegmans Private Fleet Backhaul One way that Wegmans remains efficient is by utilizing the capacity of our Wegmans Fleet. Our presence in 6 states allows for the opportunity to pick up and backhaul our own inbound freight upon completion of a delivery to one of our stores. This system maximizes the efficient use of our equipment and drivers to prevent or reduce empty miles

The following initiatives were identified with the help of our internal cross-functional grocery team as a way to integrate best practices into our order procurement and logistic processes. We are asking our VMI vendors to once again help in continuing to providing incredible customer service by supporting the following initiatives:

Purchase Order Cut Off Time 11 :00 a.m. EST Order Cut Off Time for Grocery VMI Vendors – All orders transmitted to Wegmans need to be sent by 11:00 a.m. EST, 72 hours prior to the expected deliver date of the load, at the very latest, in order to be processed the same day. If the order is transmitted after 11:00 a.m. EST please add an additional day to lead time for processing.

Product Weight Requirements Wegmans Arranged and Wegmans Backhaul Pickups have the following weight restriction is 42,000 pounds including pallets weight. This limit ensures the safety of our carriers, drivers and product as well as compliance with DOT regulations.

Seafood:* Frozen retail packaged (ready to eat or raw)

< 10 deg F

Frozen raw seafood (not retail packaged)

< 10 deg F

Refrigerated seafood histamine producer

< 4 0 deg F

Smoked fish < 38 deg F Pasteurized crab < 40 deg F Unpasteurized crab < 38 deg F Seafood salads < 40 deg F Live shell stock < 45 deg F – air temperature < 50 deg F – internal temperature All other products < 40 deg F *** Under Seafood HACCP, there are corrective actions for each of these categories, should they be found out of compliance to our standard.**

3.1.2 Wegmans Frozen Food Distribution Center:

Frozen Food < 10 deg F Frozen Items (Pork, Duck, Goat) < 10 deg F Ice Cream <^ - 10 deg^ F Seafood (see above) Frozen Bakery - 20 deg F to + 10 deg F

Data Synchronization

What is Data Synchronization?

  • Global data synchronization is the electronic transfer of standardized product and location information between trading partners continuously via a central global repository, which is called the GS1 Global Registry™
  • Synchronize product information including item attributes controlled by the supplier e.g., Global Trade Item Number® (GTIN®), size, weight, height, brand, UPC bar code number etc..
  • Data synchronization through the Global Data Synchronization Network® (GDSN®) allows real-time item maintenance for specific fields and provides standards-based synchronized data that reduces inefficiencies in the supply chain.

Steps to Get Started

1. Prepare your data - Check your product data for accuracy and completeness - Ensure that all dimensional and weight information is accurate and follows GDSN Package Measurement Rules: http://www.gs1.org/docs/gsmp/gdsn/GDSN_Package_Measurement_Rules.pdf 2. Choose a Data Pool - Wegmans has chosen 1WorldSync™ as its GS1-certified data pool, and recommends that vendors consider the advantages offered by 1WorldSync, or your chosen data pool. http://www.1worldsync.com/web/us 3. Publish your data - Publish all products that are sold to Wegmans via the GDSN. (Wegmans’ GLN is 0077890000007 .) - Be sure to provide any data updates/modifications throughout the lifecycle of your product, following the GS1 GTIN Management Rules: http://www.gs1.org/1/gtinrules 4. Manage Confirmation (CIC) Responses from Wegmans - Wegmans will provide electronic feedback to GDSN publications in the form of CIC messaging, and take the necessary steps to accept information that is accurate and complete. - For more information, visit the Wegmans’ landing page at 1WorldSync: http://www.1worldsync.com/web/us/wegmans

For additional information about GS1 standards please visit their website at www.gs1us.org or click on the GS1 icon to the left to be redirected.

EDI Transmissions

Wegmans encourages our suppliers to utilize EDI transactions in order to better facilitate communications between the vendor and Wegmans.

The appropriate EDI transactions for each supplier are determined based on replenishment type; Warehouse- 875,856,880 (UCS) Quick response- 850,856,810 (x12) VMI warehouse- 852, 855, 856, 880 (UCS) *please contact – [email protected] if you are interested in exchanging EFT with Wegmans

The first critical step of successful EDI transactions is to verify that Wegmans data exactly matches the data in your internal systems (UPC, GTIN, COST, CASE PACK). EDI will not work properly if our data is not in alignment. You can contact your merchandising representative for more information on your item list.

Once your data is aligned and you are ready to proceed with EDI at Wegmans, fill out an EDI Request Form and submit to the Wegmans Buyer. Once approved, you will be sent a link to the Wegmans/GXS testing website (NCM) to choose your replenishment type and to test the appropriate transactions.

If you have any pre-NCM testing questions – contact your merchandising representative or Neysa Cross, EDI Coordinator at 585 - 429 - 3666 or [email protected]. Once you are testing in NCM, please utilize the FAQ or on line support.

Important Information regarding Wegmans PO numbers for VMI: Please note that the first two digits of Wegmans PO numbers correspond to the week number, beginning “01” to “52”. The remaining 4 digits are specifically assigned to each vendor and must fit within your assigned sequence to prevent any EDI issues.

Enhanced EDI for Sales Logic EDI Sales Logic 852 – Wegmans has the ability to transmit our sales/promotional logic, which is typically faxed to vendors every Monday, via the EDI 852 using the QD segment of the transaction. We would encourage all of our VMI suppliers to start using this data exchange in place of the faxed report. Please contact Russ Tartaglia @ 585- 464 - 4772 or [email protected] for detailed information on how to gain access to this EDI feed.

Send Receive TEST / PRODUCTION ISA Sender/Receiver Qualifier: ISA05 ISA07 08 ISA Sender/Receiver ID: ISA06 ISA08 9264830001 GS Sender/Receiver Code: GS02 GS03 7164297951 Test Indicator ISA 15 P' = Production Data Third Party Network (VAN): GXS/Open Text

Duns #:

(Contact [email protected] for Wegmans' DUNS #)

Where XXXX = 0102-GM; 0106-Groc.; 0109-Produce; 0160-Dairy; 0150-Frozen; 0191-RSC Perishables; 0192-Grocery HDC; 0193-Grocery RSC Translation Software: GXS/Open Text

COMMUNICATIONS

Simplified Transportation & Receiving

Efficient Transportation

  • At Wegmans, we prefer to arrange our incoming freight whenever it is logistically possible.
  • Please fill out the Logistics Questionnaire, please return the completed form to: [email protected] - The questionnaire is located as a separate tab on the Wegmans vendor web page

Backhaul Loading Standards Wegmans backhaul pickups are expected to have a weight limit of 42,000 pounds and built using quality standards for axle weight distribution. If a load does not meet these requirements Wegmans may choose to turn back the transportation of the freight to the vendor.

Delivery Appointment Scheduling Please note that all Wegmans Facilities require a scheduled appointment time. This procedure allows for efficient coordination of our receiving operations.

  • Receiving appointments are required on all shipments regardless of size or shipment method used (See pages 6 and 7 for receiving appointment instructions).

Efficient Store Replenishment In the spirit of Efficient Store Replenishment, we prefer the use of Mods and Shippers whenever appropriate. Please call your merchant and buyer with any questions.

General Shipment Requirements:

  • Purchase orders must ship complete o Wegmans does not accept back-orders ▪ If prior approval is given by Wegmans Category Merchant: backordered items require a new Purchase order to be created prior to the shipment arriving. o Item shortages/out of stocks must be immediately communicated to the appropriate Wegmans Category Merchant and/or Buyer
  • Orders are to ship to arrive on the requested delivery date as shown on the Purchase Order o Vendor performance will be reviewed quarterly as to their on-time arrival. ( early or late) o Any order that will not arrive as requested must immediately be communicated to the appropriate Wegmans Category Merchant and/or Buyer o Only one purchase order per full truck load quantities ▪ PO’s over one truckload should be communicated to Wegmans category Merchant or Buyer BEFORE PO ships ▪ Please provide additional item level detail and quantities. New PO’s will be created for each additional truck

Additional receiving requirements for delivery to Wegmans Seasonal Warehouse,

Hazleton, PA:

This standard operating procedure outlines the process for checking in inbound vendors at the Wegmans Facility in Hazleton, PA.

PROCEDURE:

All drivers entering the yard must show a valid state driver’s license to the guard shack clerk. Their name and driver’s license number alone will not be considered valid identification. The drivers must physically show the clerk their license to verify its validity and enter the proper information in Genco log books. If they do not have the proper license with them, they can call their dispatch and have their driver’s license faxed to our facility. In that case, the driver must wait outside the yard until we receive the fax and confirm driver information with the guard shack clerk. If the driver has his license with him, but will not show it to the guard shack clerk to verify, his load will be refused.

When a standard delivery truck/box truck such as UPS or Fed-Ex delivers to our facility, whether or not they enter the yard, they may not deliver any more than twenty five (25) packages from a vendor. If a vendor has shipped any more than twenty five (25) cases with a delivery truck, their packages will be refused and asked to make an SGM appointment with the PO number.

After drivers are let in through the guard shack, they are permitted to be in only the yard or drivers entrance office area during their load/unload time. Genco teammates should not allow drivers access through emergency exit doors on the dock or through the dock doors at any time. Drivers may not enter the office or the dock area unless given admittance by a manager and provided with proper visitor identification and orientation. Once outside vendors’ drivers have backed into a door, they must shut off their engine and detach from their trailer. For common tractor trailers, this means they are required to detach the red line. For box trucks, this means they are required to wait in the office while they are unloaded. This will ensure safe dock loading and unloading at all times.

LTL Routing Guide:

Pre-Paid Shipments:

Please Contact [email protected] for a list of

preferred LTL carriers

Vendor is responsible for all freight and accessorial charges, including any detention, sorting and segregating charges.

Collect Shipments: (F.O.B. Shippers Dock)

1 - 150 LBS (individual package weight) - Please ship via FedEx

  • Please call the Wegmans Team @ CH Robinson 585- 458 - 5110 for the correct account number
  • For ease of tracking and scheduling when shipping via FedEx it is mandatory to use the Wegmans Purchase Order number as the reference number.
  • Shipping Cartons should be marked by count (e.g. case 1 of 4)

151 LBS. & OVER - Please ship via CH Robinson Worldwide Inc .,

Please contact CH Robinson: Wegmans Team @ CH Robinson 585 - 458 - 5110 [email protected]

For Collect shipments all Bills of Lading must be marked with the following:

Carrier: 3rd Party Bill To C H Robinson LTL: CHRLTL 14800 Charlson Rd Suite 2100 Eden Prairie, MN 55347

Shippers who fail to follow the Wegmans Collect Shipment guidelines will be billed back all applicable freight and accessorial charges. (Including any sorting/segregating charges.)

Please contact Tina Falkner at [email protected] with any questions regarding the above routing instructions

If PECO, CHEP or iGPS, or other suitable 9 Block pallets source is unavailable then whitewood pallets that meet the following criteria will be accepted.

5 ½” lead boards on top and bottom

3 ½” boards (min. 5 on top and 3 on bottom)

(3) 48” non repaired stringers

A quality GMA grocery style pallet will meet the following specifications:

  • Square 48” by 40” (stringer length by board width) in good condition
  • Hardwood (no pine or softwood)
  • 9” by 1 1/2” notched cutouts for four-way entry
  • Must have all five bottom boards and at least seven top boards
  • Top and bottom boards must be minimum 5/8” thick
  • Stringers must be minimum 3 1/2” deep by 1 3/8” wide with minimum 2” depth over notch
  • Top and bottom lead boards must be minimum 5 1/2” wide and located at the ends of the stringers. An acceptable alternate for top lead boards is two butted 3 1/2” boards
  • Interior boards must be minimum 3 1/2” wide. An acceptable alternate for three 3 1/2” Bottom center cluster boards is two 5 1/2” boards
  • Front and Rear pallet openings must accommodate a double pallet jack
  • Maximum gap between top boards - 3 1/2”
  • All nails must be flush (not protruding)

Wegmans GMA Pallet Standard

For questions relating to pallets contact “[email protected]

Wegmans does not participate in any pallet exchange programs. Wegmans will not pay for any pallet costs that are invoiced to us. Corrugated and single use plastic pallets are not accepted without prior, written approval.

These pallet standards are designed for Distribution Centers only

Food Manufacturing and Processing Centers may contain various

additional specifications with respect to foreign contaminant, cross

contaminant and allergen exposure mitigation.

Guidelines for Case Design for Safe Handling

Shipping cases that are designed within the following design qualities will reduce the risk of exceeding the lifting strength capabilities of our employees.

Case Weight: A weight of 35 pounds or less is preferable. Cases greater than 50 pounds should be avoided.

Case Size: Recommended dimensions in inches for the design of shipping cases are shown below. Preferred dimensions include: Length of 20-inches or less, width of 14-inches or less, and 6-inches or less. Cases greater than 30- inches in length, 20-inches in width and 18 inches in height should be avoided.

Hand holes: Cases that weigh more than 20 pounds should have suitable hand holes to improve handling ability. Recommended hand hole size and shape is shown below. The length should be 4-inches or greater and the height should be 1.5-inches or greater. The hand hole should be located at or above the line passing through the center of mass of the loaded cases. Additionally, the box construction/strength should be suitable to withstand lifting the box with the hand hole and not tear through the hand hole.

For more information, please contact Paul Hickey, M.Ed., CPE; Wegmans Food Markets; Risk Management Department, P.O. Box 30844; Rochester, NY 14603-0844; 585- 429 - 3287; [email protected].

Minimum length 4”

Minimum height1.5”

Length 20” (Max. 30”)

Width 14” (Max.

Height 6” (Max. 18”)