WGU C798 Enhancing EHR Communication Final Exam, Exams of Professional Communication

improving how patient information is shared, accessed, and utilized between healthcare providers, patients, and systems, often by integrating new technologies like telehealth into the existing Electronic Health Record (EHR)

Typology: Exams

2025/2026

Available from 02/19/2026

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WGU C798 Enhancing EHR Communication Final Exam
The four components of the information processing cycle are✔✔input, processing,
output, and storage
A local area network is a computer connected to the Internet✔✔False
A microphone is a type of input device✔✔True
All users of an EHR system have the right to access all components of the
EHR✔✔False
EHR systems may be customized to meet the needs of the facility✔✔True
Interoperability allows various healthcare facilities to communicate with each
other✔✔True
Demographic information includes✔✔Date of birth.
The Master Patient Index is a(n)✔✔Database of patient records.
AHIMA recommends using which core data element when searching for a patient
record in an EHR?✔✔Patient record number
The Uniform Hospital Discharge Data Set includes all of the following
except✔✔Reason for encounter
If a child is covered by two insurance plans, the primary coverage is the insurance
of the✔✔Parent whose birth date occurs first in a calendar year.
Long-term care facilities have patients that reside more than 30 days.✔✔True
There is only one type of ambulatory care facility.✔✔False
Worker's Compensation is a type of guarantor account.✔✔True
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WGU C798 Enhancing EHR Communication Final Exam

The four components of the information processing cycle are✔✔input, processing, output, and storage

A local area network is a computer connected to the Internet✔✔False

A microphone is a type of input device✔✔True

All users of an EHR system have the right to access all components of the EHR✔✔False

EHR systems may be customized to meet the needs of the facility✔✔True

Interoperability allows various healthcare facilities to communicate with each other✔✔True

Demographic information includes✔✔Date of birth.

The Master Patient Index is a(n)✔✔Database of patient records.

AHIMA recommends using which core data element when searching for a patient record in an EHR?✔✔Patient record number

The Uniform Hospital Discharge Data Set includes all of the following except✔✔Reason for encounter

If a child is covered by two insurance plans, the primary coverage is the insurance of the✔✔Parent whose birth date occurs first in a calendar year.

Long-term care facilities have patients that reside more than 30 days.✔✔True

There is only one type of ambulatory care facility.✔✔False

Worker's Compensation is a type of guarantor account.✔✔True

Most EHR systems allow documents to be uploaded to a patient's chart.✔✔True

EHR systems do not have the capability for a healthcare provider to electronically sign documents✔✔False

A healthcare facility may choose one of the following scheduling methods to create its appointment schedule:✔✔Wave

What is the most common communication protocol?✔✔Health Level Seven International

What is an EHR that continues to develop over the lifelong course of care?✔✔Longitudinal EHR

The individual data sources that inform and populate the collected patient information of the global EHR are✔✔EMRs

Interoperability is✔✔the ability of one computer system to communicate with another system

What is the U.S. federal body that recommends policies, procedures, protocols, and standards for interoperability?✔✔Office of the National Coordinator for Health Information Technology

The abbreviations EHR and EMR can be interchangeably used because they represent the same type of electronic record.✔✔False

Electronic health records (EHRs) are interactive and can share information among multiple healthcare providers✔✔True

Healthcare providers that do not implement an EHR system by 2014 will be assessed fines by the U.S. federal government.✔✔False

Data storage in an electronic health record (EHR) may be handled by all of the following methods except a✔✔flash drive

Meaningful use provides✔✔incentives for a healthcare facility that meets established criteria for an EHR system

Mobile devices include✔✔All of the above ( iPads, iPhones, Androids)

A patient portal provides the patient with an opportunity to schedule his or her own appointments✔✔True

Scheduling is used to insert, edit, delete, or remove an appointment✔✔False

The patient tracker feature in an EHR follows the patient from admission or check- in to discharge or checkout✔✔True

Time-specified appointment scheduling requires the patient to be seen on a first- come, first-served basis✔✔False

A breach is✔✔an impressible use or disclosure under the Privacy or Security Rule

After a Privacy Rule breach, ___________ must be notified✔✔the individual, the federal government, and the media

De-identified health information✔✔neither identifies an individual nor provides a reasonable basis to identify an individual

The acronym TPO stands for✔✔treatment, payment, healthcare operations

What is an example of a noncovered entity?✔✔Workers' compensation carrier

As patients and the public at large have become more familiar with HIPAA privacy rights, the number of complaints made to the OCR has steadily decreased.✔✔False

If an entity does not meet the definition of covered entity, then it does not have to comply with the Privacy or Security Rule.✔✔True

The major difference between criminal and civil punishments and penalties involves the intent behind the violation.✔✔True

The Office for Civil Rights (OCR) has the responsibility for the enforcement of the HIPAA Privacy and Security Rules.✔✔True

Users of electronic health records are not required to follow the laws and regulations of the Health Insurance Portability and Accountability Act of 1996 (HIPAA).✔✔False

The ______ states that a patient has a right to know whether his or her protected health information has been released (known as the accounting of disclosures).✔✔HIPAA Privacy Rule

Chart tracking software that tracks fewer than 500 paper medical records typically utilizes bar coding technology.✔✔False

One drawback to using cloned notes is that a healthcare provider might copy and paste notes from one patient encounter to another without reviewing and updating them, thus resulting in inaccuracies.✔✔True

Physicians may be more likely to document more information in an EHR than in a paper record✔✔True

Some hospitals and other healthcare organizations implement portions of EHR software over a period of time, creating hybrid health records.✔✔True

The advent of EHRs is forcing medical transcription services to advance✔✔True

It improves efficiency d. All of the above Correct

The following are all examples of classifcation systems except✔✔MEDCIN

Which of the following classification systems is used to code outpatient procedures and inpatient and outpatient provider services?✔✔CPT

How does the implementation of an electronic health record (EHR) system affect the process of coding health records?✔✔It allows for more efficient coding and increases the accuracy of code assignments

What software program reviews bills for possible errors prior to their transmission to the insurance companies?✔✔Claim scrubbe

Concurrent coding is an easy process to perform with paper records but is made more difficult with the use of an EHR system.✔✔False

The Explanation of Benefits is a report received by a billing supervisor that lists the patient's information and amount paid by Medicare or other payer to the physician practice or healthcare facility.✔✔False

The insurance plans of insured patients are classified either as managed care or indemnity plans✔✔True

The term nomenclature refers to a standardized method of assigning codes to diagnoses and procedures.✔✔False

The use of standardized classification systems has a direct impact on healthcare.✔✔True

All of the following are disadvantages of CDSS except✔✔software does not need updating

Which of the following is a benefit of using a CDSS?✔✔It helps reduce the risk of medication errors

All of the following are examples of clinical decision support system (CDSS) tools except✔✔email tools

Which of the following describes a benefit of using an EHR rather than a paper chart for coding?✔✔Documentation is more comprehensive due to the use of templates. The EHR is more legible. The EHR can be accessed at any time. ( All of the above)

Which of the following is not a common characteristic of a complete hospital record?✔✔All data has been reviewed by a physician.

Data integrity refers to✔✔the accuracy, completeness, and reliability of clinical documentation in the EHR.

Front-end speech recognition✔✔allows the dictator to dictate, edit, and sign the report in the same process

Typical subject areas of statistical review and monitoring in an inpatient facility include all of these, except✔✔number of cardiologists on staff

The two basic types of CDSS are✔✔Knowledge-based and non-knowledge-based

Clinical decision support does not play a role in cost-effective healthcare.✔✔False

Corrections to EHR documentation are never allowed✔✔False

A facility's drug-drug interaction software component meets the requirement for a CDSS as required for meaningful use.✔✔False

The accounting costs of an EHR system may include any of the following except:✔✔Hardware, software, technical support, project management

Benefits of adopting an EHR system include all of the following except:✔✔Analysis

For a healthcare organization to receive stimulus funds, the electronic health record (EHR) system must be certified by the:✔✔Office of the National Coordinator- Authorized Testing and Certification Bodies

Return on investment is a/an:✔✔performance measurement that calculates the benefit of an investment

The first step in selecting an EHR system is to:✔✔assess readiness

A facility that selects an EHR vendor or vendors from the market to meet its need is adopting a "best-of-breed" system.✔✔True

A request for proposal (RFP) is a request for demonstration by an EHR vendor✔✔False

A workflow analysis reviews how an organization will function in the future and how EHRs are used✔✔False

The five key steps of a migration plan are identify the requirements, create a design, analyze current systems, test functionality, and create a time line for implementation.✔✔True

The rollout process is the planning phase of the EHR system selection.✔✔False

A patient portal is✔✔a secure website that allows patients to access a personal health record (PHR) to communicate with healthcare providers, request prescription refills, review laboratory test results, or schedule appointments

An electronic health record (EHR) contains unavailable times for scheduling appointments. Unavailable times may include all of the following except✔✔pharmaceutical sales visits

Scheduling an appointment requires that the scheduler collect all of the following pieces of information except✔✔means of arrival

Which of the following is not an appropriate reason for a patient transfer?✔✔A nurse does not like the patient

A patient may request a transfer because he or she finds the room too noisy✔✔True