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WGU D317 COMPTIA A+ 220 EXAM LATEST
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A workstation administrator has been asked to troubleshoot an issue with Internet connectivity on a laptop computer. The network status in the taskbar shows a yellow exclamation mark with the message "No Internet access." When examining the Ethernet connection on the laptop, the cable sheath is an inch short and individual copper wires are visibly disconnected from the RJ45 connector. Which of the following should be used to correct this issue? A. Crimper B. Punch-down tool C. Loopback plug D. Cable tester - ANSWER✔✔A. Crimper A network administrator needs to connect two sites located on opposite sides of the city. Which of these network connections would be the MOST appropriate? A. MAN B. PAN C. LAN D. WAN - ANSWER✔✔A. MAN Which of the following would be the BEST way to remove toner and paper dust from the inside of a laser printer? A. Use a chemical cleaner that removes toner particles B. Run a cleaning page through the printer
C. Wipe the inside with a damp cloth D. Use compressed air to blow out the particles - ANSWER✔✔C. Wipe the inside with a damp cloth A system administrator is connecting a remote site to the Internet over a single pair of copper wires. Which of the following is the administrator using for this installation? A. PoE switch B. Hub C. DSL modem D. ONT - ANSWER✔✔C. DSL modem Which of the following would most commonly be associated with a thermal pad? A. Connect a heat sink to a processor B. Install a fan in a desktop computer case C. Mount a radiator for liquid cooling D. Manage CPU speed based on the current temperature - ANSWER✔✔A. Connect a heat sink to a processor A server administrator has four identical drives to install into a database server. Which of these RAID types would provide both redundancy and the most available storage space? A. RAID 5 B. RAID 10 C. RAID 0 D. RAID 1 - ANSWER✔✔A. RAID 5
A company is receiving an increase in malware delivered to random employees through email attachments. Which of the following would be the BEST way to protect users against this malicious software? A. Spam gateway B. DHCP services C. Syslog D. VLANs - ANSWER✔✔A. Spam gateway A user has reported their tablet is not able to retrieve or send mail, browse the Internet, or connect to video conferences. Apps on the device which do not require connectivity are working as expected. Which of these would be the MOST likely cause of this issue? A. Battery is very low B. The Wi-Fi network is out of range C. The touch screen needs calibration D. The tablet is overheated - ANSWER✔✔B. The Wi-Fi network is out of range A PC technician has been asked to replace the LCD on a touch-screen laptop computer. Which of the following would be the MOST important component to test after this replacement? A. Digitizer B. Keyboard C. Audio controls D. System memory - ANSWER✔✔A. Digitizer
he computers in the shipping department are receiving the message "No connectivity" on their computers. The ipconfig output on one of the computers provides this information: IPv4 Address: 192.168.1. Subnet Mask: 255.255.255. Default Gateway: 192.168.1. From this device, a technician is able to successfully ping 127.0.0.1 and 192.168.1.22. The technician can also ping other devices in the shipping department, but cannot receive a ping response from servers in the data center or from the 192.168.1.1 address Which of these would be the MOST likely cause of this issue? A. The DHCP server is down B. The wireless network is experiencing interference C. The local router is down D. The Internet provider is experiencing an outage - ANSWER✔✔C. The local router is down (Default gateway) Which of the following would be the BEST way to activate the screen of a smartphone without physically touching the display? A. Trackpad B. Port replicator C. Smart card reader
A server administrator is configuring a new system for virtualization. Which of the following configurations would provide virtualization support on an Intel CPU? A. Install a 64-bit operating system B. Turn on HTT C. Allocate a larger amount of storage space to the virtualization partition D. Enable VT in the firmware - ANSWER✔✔D. Enable VT in the firmware (Virtualization Technology) HTT Hyper Threading Technology A user in the shipping department is printing a single page to your laser printer, but the output includes the printed page with three or four pages stuck together underneath it. Which of these would be the most likely cause of this issue? A. Duplexer B. Transfer belt C. Fuser assembly D. Separation pad E. Imaging drum - ANSWER✔✔D. Separation pad A company is using a cloud-based service that provides a hardware platform and no additional software. Which of these would BEST describe this purchase? A. SaaS B. Hybrid C. Metered D. IaaS - ANSWER✔✔D. IaaS
While working at their desk, a laptop user would like to use a full-size keyboard and external mouse. They would also like to connect to a monitor and wired network without connecting and disconnecting cables each time they leave the desk. Which of these would be the BEST way to provide this functionality? A. Use separate desktop and laptop computers B. Install a docking station at the user's desk C. Use a wireless access point at the user's desk D. Install a USB hub for the laptop - ANSWER✔✔B. Install a docking station at the user's desk A server administrator needs to store gigabytes of server performance statistics for future analysis. The data needs to be always be available, even if a storage drive fails. Which of the following would be the BEST choice for this data? A. Optical drive B. SD C. RAID D. CompactFlash - ANSWER✔✔C. RAID In which of the following would a cable with a DB- connector be used? A. Attaching a mouse or keyboard to a desktop computer B. Configuring a router C. Connecting an external storage device D. Attaching a video camera to a computer - ANSWER✔✔B. Configuring a router
D. Change the output orientation - ANSWER✔✔C. Modify the output tray in the print dialog A system administrator has noticed that their cloud implementation supports multiple application instances during the busy workday, but only one application instance is available during the slower evening shifts. Which of the following would BEST describe this functionality? A. Metered utilization B. Rapid elasticity C. High availability D. Shared resources E. File synchronization - ANSWER✔✔B. Rapid elasticity A security administrator would like to ensure that each login attempt from a smartphone is from someone physically located inside the corporate office. Which of the following would provide this functionality? A. Serial interface B. GPS C. iCloud D. Hotspot - ANSWER✔✔B. GPS A technician is connecting USB interfaces on a computer case to the motherboard. Which of the following would be commonly used for this connectivity? A. PCIe B. eSATA C. TPM
D. Headers - ANSWER✔✔D. Headers A company is building an ARM-based IoT device for the consumer market. Which of the following would be an advantage of using the ARM architecture for this product? (Select all that apply) A. Redundancy B. High speed networking C. Low power use D. NAS E. Load balancing F. Minimal heat - ANSWER✔✔C. Low power use F. Minimal heat A manufacturing company uses a specialized printer which connects to a Windows computer over a USB connection. Which of the following would be the BEST way to allow all Windows devices in the company to send print jobs to this printer? A. Connect using AirPrint B. Configure Windows Printer Sharing C. Use Print to File and copy the file to the printer D. Copy the print jobs to a USB drive - ANSWER✔✔B. Configure Windows Printer Sharing Which of these would commonly be used to connect to an external storage device? A. F-connector B. ST
A. Bluetooth B. Hotspot C. MAN D. NFC - ANSWER✔✔B. Hotspot Which of the following would be the MOST likely reason the finishing function of a printer would punch two holes in a page instead of three? A. The incorrect paper tray is selected B. The print driver is not configured properly C. The printer is low on toner D. The connection between the computer and the printer is faulty - ANSWER✔✔B. The print driver is not configured properly A technician is upgrading the RAM on a laptop computer. Which of the following would BEST describe the memory required for this upgrade? A. SSD B. SO-DIMM C. CMOS D. ECC - ANSWER✔✔B. SO-DIMM (Small Outline In-line Memory Module) CMOS (Complemntary Metal-Oxide Semiconductor) is for the BIOS (Basic Input Output System) ECC (Error Correcting Code) is typically used in server RAM
A hospital would like to use a hands-free authentication system based on the user's proximity to the computer. Which of the following technologies would be the BEST choice for this system? A. NFC B. 5G C. MDM D. SSD - ANSWER✔✔A. NFC Daniel is building out a new floor of office space for his company. Which of the following cables would be the BEST choice to install in the active airspace above the drop ceiling? A. Plenum-rated B. Shielded twisted-pair C. Coaxial D. PVC jacketed twisted-pair - ANSWER✔✔A. Plenum-rated A developer is connecting a laptop to an LCD projector, but the projected image is flickering and occasionally part of the output will appear blocky and difficult to read. Which of the following should resolve this issue? A. Replace the projector's video cable B. Turn the projector off and back on again C. Update the laptop's video driver D. Connect the laptop to a power source - ANSWER✔✔A. Replace the projector's video cable A graphics designer needs to connect their macOS computer
B. Thunderbolt C. Serial D. Lightning - ANSWER✔✔C. Serial A manager in the accounting department is complaining of slow performance on her computer. Initial troubleshooting shows low utilization of CPU and memory. A network speed test reports normal throughput to the local network devices. Which of the following would be the BEST next step for troubleshooting this issue? A. Boot to Safe Mode B. Upgrade the BIOS C. Replace the memory modules D. Perform a hard drive diagnostic - ANSWER✔✔D. Perform a hard drive diagnostic A server administrator has moved a database server from a lab to a data center. After installing the server in a data center rack, the system does not power on. None of the system lights are on, and the power supply and cooling fans do not spin up. Which of the following should be the FIRST troubleshooting step for this issue? A. Replace the power supply B. Reseat all of the internal components C. Check the power cable D. Replace the motherboard - ANSWER✔✔C. Check the power cable A user is traveling and has enabled airplane mode on their laptop, but they would still like to use their wireless
headset. Which of these settings should be enabled to allow this functionality? A. Wi-Fi B. USB C. Bluetooth D. Cellular - ANSWER✔✔C. Bluetooth A user has submitted a job to a network printer, but the printer will not begin to print until the user has typed their PIN on the printer console. Which of the following would BEST describe this scenario? A. Badging B. Secured prints C. Active Directory D. ADF - ANSWER✔✔B. Secured prints A system administrator has been asked to troubleshoot a non-operational print server. The printer displays an error code on the front panel and does not respond to any user input. The system administrator has created a list of four theories that might cause this particular error. Which of the following would be the best NEXT troubleshooting step? A. Test each theory on a lab system B. Document the theories in the company knowledgebase C. Try different theories on the print server until the problem is resolved D. Replace the print server device - ANSWER✔✔A. Test each theory on a lab system
C. 12 V DC, 5 V DC, 3.3 V DC
D. 120 V DC - ANSWER✔✔C. 12 V DC, 5 V DC, 3.3 V DC
A user is reporting this message on their Windows computer taskbar icon: "Limited or No connectivity." Which of the following would be the best NEXT troubleshooting step? A. Check the local IP address configuration B. Restart the computer C. Ping the default gateway D. Check the switch VLAN configuration E. Check for a duplicate IP address - ANSWER✔✔A. Check the local IP address configuration What kind of device is installed into a computer and directly connects the computer to an Ethernet network? A. NIC B. Switch C. Repeater D. Bridge - ANSWER✔✔A. NIC (Network Interface Card) OwO A network administrator is planning to connect the network of two buildings together with a Category 6A cable. Ten Ethernet cables have been run from a wiring closet, through a conduit, and into a wiring closet on the other side. The network administrator needs to identify the ends of the cables so they can be properly terminated on each side. Which of the following should be used to complete this task? A. Cable stripper
B. Loopback plug C. Tone generator D. Crimper - ANSWER✔✔C. Tone generator A server administrator has configured a database server with a RAID 0 array containing four hard drives. An error notification from the RAID controller states that disk 3 has failed. Which of the following would be the BEST way to address this disk failure? A. Replace the drive and re-mirror the array B. Replace the drive and resynchronize the array C. Replace the drive and restore from backup D. Replace all drives and restore from backup E. Replace all drives and resynchronize the array - ANSWER✔✔C. Replace the drive and restore from backup A company is installing a new communications link using SC interfaces. Which of the following would BEST describe this connection? A. Fiber optic B. USB-C C. 10GBASE-T D. M.2 - ANSWER✔✔A. Fiber optic A server administrator has replaced a bad hard drive in a RAID array and has verified the array is operating with full functionality. Which of the following would be the best NEXT troubleshooting step? A. Run diagnostics on the bad hard drive
