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Prepare for the Western Governors University D322 CompTIA A+ Core 2 (220-1102) exam with this comprehensive study guide featuring 160 detailed practice questions, verified answers, and in-depth rationales aligned with the latest CompTIA certification objectives. This resource covers Windows administration, Linux and macOS fundamentals, software troubleshooting, cybersecurity principles, malware removal, authentication, system utilities, backup and recovery, remote support, operational procedures, and professional IT support practices. Updated for 2026–2027, this exam preparation guide is ideal for WGU students, CompTIA A+ certification candidates, and entry-level IT professionals seeking to strengthen their knowledge and improve exam readiness.
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Western Governors University D 322 CompTIA A+ Core 2 (Exam 220-1102) 160 Detailed Questions with Answers and Rationales 2026- 2027 Graded A+ Instant Search Windows feature allowing rapid search of apps, data folders, messages, and the web. Windows Settings Touch-enabled interface for managing user and system settings in Windows. Control Panel Legacy management interface for configuring user and system settings in Windows. Microsoft account
Cloud-based SSO service allowing users to synchronize settings between multiple Windows devices. Account Settings Windows Settings pages relating to user account creation and maintenance. User Accounts Applet Control Panel app relating to user account creation and maintenance. Privacy Settings Windows Settings pages related to personal data collection and use. Time & Language Settings Windows Settings pages allowing configuration of default data formats (date, currency, and so on), location information, and keyboard input locale. Personalization Settings Windows Settings pages related to customizing the appearance of the desktop using themes.
System Settings Windows Settings pages relating to basic and advanced system settings. Update & Security Settings Windows Settings pages related to configuring automatic patching, deploying feature updates, and managing security features. Windows Security Touch-enabled app for configuring features such as firewall and antivirus. Devices settings Windows Settings pages for using and configuring attached hardware. Phone settings Windows Settings pages for associating a smartphone with Windows. Devices and Printers Control Panel app for using and configuring attached hardware.
Device Manager Primary interface for configuring and managing hardware devices in Windows. Device Manager enables the administrator to disable and remove devices, view hardware properties and system resources, and update device drivers. Sound applet Control Panel applet related to speaker and microphone configuration plus Windows sound events and notifications. Standby Power-saving mode where power to all compatible components except system memory is cut. Note that systems on standby still consume some electricity. Hibernate Power-saving state where the contents of memory are saved to hard disk (hiberfil.sys) and the computer is powered off. Restarting the computer restores the desktop.
Control Panel applet related to configuration of Microsoft Outlook email accounts and storage files. Gaming settings Windows Settings pages related to game mode settings and Xbox integration. Network & Internet Windows Settings pages related to interface configuration, network profiles, and proxy configuration. Network and Sharing Center Control Panel related to interface configuration, network profiles, and discovery/file sharing settings. Windows Defender Firewall Built-in, host-based filtering of network connections. Internet Options Control Panel applet allowing configuration of the Internet Explorer web browser. Administrative Tools
Folder in Control Panel containing default Microsoft management consoles used to configure the local system. WinX menu Start button shortcut menu with quick access to principal configuration and management utilities. Run dialog Windows interface for executing commands. Disk Management (diskmgmt.msc) Console related to initializing, partitioning, and formatting disk drives. Storage Spaces Windows feature for creating a single storage resource from multiple devices. Data can be protected against device failure by RAID-like mirroring or parity. Defragment and Optimize Drives tool (dfrgui.exe) Fragmentation occurs when a data file is not saved to contiguous sectors on an HDD and reduces
Console related to configuring detailed user and system registry settings via policies. Registry Editor (regedit.exe) Tool for making direct edits to the registry database, such as adding or modifying keys or values. The Registry Editor can be used to make backups of the registry. Registry In the Windows registry, a key is analogous to a folder on the file system. Keys are used to group like settings together in a hierarchy that is logical to navigate. Hives File storing configuration data corresponding to a section of the Windows registry. Microsoft Management Console (MMC) Utility allowing Windows administrative tools to be added as snap-ins to a single interface. System Information (msinfo32.exe)
Utility that provides a report of the PC's hardware and software configuration. Event Viewer (eventvwr.msc) Windows console related to viewing and exporting events in the Windows logging file format. Task Manager (taskmgr.exe) Windows utility used to monitor and manage process execution, resource utilization, user sessions, startup settings, and service configuration. Process Software program that has been executed and is running in system memory. Startup Apps and scripts set to run when the computer starts or when the user signs in. Startup items can be configured as shortcuts, registry entries, or Task Scheduler triggers. Services (services.msc)
Run as administrator Windows feature that requires a task to be explicitly launched with elevated privileges and consented to via UAC. Directory File system object used to organize other file system objects into containers. dir command Command-line utility that displays information about the contents of the current directory. cd command Command-line tool used to navigate the directory structure. move command Command-line tool for moving files. copy command Command-line tool for copying files. xcopy command
Command-line directory and file copy utility offering improved functionality compared to the basic copy command. robocopy command Command-line file copy utility recommended for use over the older xcopy. md command Command-line tool for creating directories. rmdir Command-line tool for deleting directories. The /s switch enables the deletion of non-empty directories. diskpart Command-line utility used to configure disk partitions. format command Command-line utility for creating a file system on a partition. X:
workstations and servers (introduced in 1993) provided reliable 32-bit operation and secure network facilities, based around domains. The Windows 9x clients (Windows 95, 98, and Me) had far-lower reliability and support only for workgroups but were still hugely popular as home and business machines. Windows 2000 and Windows XP workstations married the hardware flexibility and user interface of Windows 9x to the reliability and security of Windows NT, while the server versions saw the introduction of Active Directory for managing network objects. The subsequent client releases of Windows (Vista/7/8/8.1) feature a substantially different interface (Aero) with 3D features as well as security improvements. The latest client versions—Windows 10 and Windows 11—are designed for use with touch-screen devices. macOS
Proprietary OS designed by Apple for their range of iMac computers, Mac workstations, and MacBook portables. UNIX UNIX is a family of more than 20 related operating systems that are produced by various companies. It can run on a wide variety of platforms. UNIX offers a multitude of file systems in addition to its native system. UNIX remains widely deployed in enterprise data centers to run mission-critical applications and infrastructure. Linux Open-source OS packaged in distributions supported by a wide range of hardware and software vendors. Chrome OS Proprietary OS developed by Google to run on specific laptop (chromebooks) and PC (chromeboxes) hardware. iPadOS
64 - bit default file system for Windows, with file-by- file compression and RAID support as well as advanced file attribute management tools, encryption, and disk quotas. FAT 32 - bit file system used principally for system partitions and removable media. exFAT 64 - bit version of the FAT file system with support for larger partition and file sizes. ext Standard Linux file system that includes journaling and has since been replaced with ext Apple File System (APFS) Default file system for macOS-based computers and laptops. Compatibility Concerns
Considerations that must be made when using an app in an environment with multiple device and OS platforms. End of Life (EOL) Product life-cycle phase where mainstream vendor support is no longer available. Desktop Graphical OS interface that allows programs to run within window containers. Desktop styles include tools for launching apps, such as the Windows Start Menu, and managing apps, such as the Windows taskbar. Changes to the desktop style over the course of version and feature updates can be confusing for users. 32 - bit (x86) or 64-bit (x64) Processing modes referring to the size of each instruction processed by the CPU. 32-bit CPUs replaced earlier 16-bit CPUs and were used through the 1990s to the present day, though most PC and laptop CPUs now work in 64-bit mode. The main 64-
