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WGU D390 TASK 3 COMPREHENSIVE STUDY
GUIDE 2026
◉ What are the main roles of the World Health Organization in the global healthcare system? Answer: To connect nations to resources and scientific evidence and to coordinate responses to emergencies ◉ How does the U.S. Department of Health and Human Services manage to oversee so many aspects of healthcare for American citizens? Answer: HHS divides its responsibilities among 11 divisions and many smaller agencies to appropriately address different health needs.By dividing a huge set of responsibilities into more manageable subsets, HHS is able to address those smaller areas within healthcare adequately. ◉ How are health services for low-income mothers and children, the elderly, and people with disabilities affected by whether their particular state has adopted Medicaid expansion? Answer: The states that adopted Medicaid expansion are able to provide more services for longer time frames.n a state with Medicaid expansion, services are much more generous.
◉ How would healthcare management at the local county health department level be accurately described? Answer: Coordination of services for specific areas and populations ◉ Which of these are typically provided by community health services? Answer: Regulation of food safety in grocery stores and restaurants ◉ There are four main models of healthcare systems represented across the globe: What are they. Answer: Single-payer systems Employer-provided health insurance systems National health insurance systems Out-of-pocket systems ◉ The lowest level of healthcare management is? Answer: The local level, where community health departments are common. ◉ What is the vital role that The U.S. Department of Health and Human Services oversee? Answer: DHHS is the primary branch of government that oversees healthcare in the United States, and is an umbrella organization that includes 11 operating divisions and many subsidiary agencies.
Answer: a health and human services professional trained to help individuals manage the continuum of care ◉ healthcare provider Answer: an individual administering to those who are sick or injured by giving appropriate medical care ◉ social services providers Answer: those that offer benefits or services regarding basic human needs ◉ Accountable Care Organizations (ACO): Answer: Accountable Care Organizations are a specific example of a care coordination system used by the Centers for Medicare and Medicaid Services (CMS) for Medicare and Medicaid patients ◉ social and human services assistant Answer: a person who works with social workers and other human service workers to assist in paperwork completion, locating provider and community resources, and finding resources for in- home support for individuals in the health and human services system ◉ social worker
Answer: an individual with a degree in social work who provides social support and direct service and counseling support to individuals in various health and human services settings ◉ health information technology Answer: computerized programs used in healthcare to store medical data and allow it to be legally shared among providers, patients, payers, and other entities ◉ information technology manager Answer: supervisor of technologists responsible for a computerized health information system ◉ healthcare administrator Answer: an individual that works within healthcare organizations to develop and maintain policies and procedures, and support management of a facility or organization's staff, finances, and programs ◉ What are the roles of pat. advocate and mobilizer? Answer: Patient advocates and mobilizers support individuals in asking providers the right questions and locating resources within the healthcare system and community.
◉ Which statement describes an individual whose purpose is to collaborate with certified professionals such as social workers to support and provide social services within a community? Answer: A social and human services assistant ◉ Which statement describes the purpose of a patient advocate for an individual and healthcare team? Answer: A patient advocate is a health and human services worker who helps support individuals within the healthcare system by helping them understand their care, ask the correct questions, and understand their healthcare options. ◉ Which statement describes the role and purpose of the care coordinator? Answer: An individual who helps arrange access, facilitates communication, and provides clear information to individuals about their healthcare ◉ Why is it essential for health and human service workers to work effectively with other teams? Answer: health and human service workers must collaborate with various teams to provide the best treatment and services possible. Effective teamwork leads to fewer errors and better patient care ◉ What Are Multidisciplinary Teams?
Answer: composed of people from different fields who work together to achieve a common goal—involved in a client's service. For example, a care coordinator communicates with medical providers, insurance companies, and medical facilities to ensure services are tailored to the client's needs. ◉ what is interdisciplinary teams Answer: teams work together to provide a person-centered service to support a client's needs. ◉ health and human services... Answer: Health and human services workers must identify problems, create a plan, and organize the different services needed for their clients. ◉ What is an example of a multidisciplinary team? Answer: Doctors, social workers, and neighborhood health workers ◉ What are some examples of multiple Health and Human Services (HHS) entities or organizations that build up the larger HHS infrastructure? Answer: There are various entities and organizations that make up the HHS system, with the goal of providing prevention and care needs for patients. Some of these include Agency for Healthcare Research and Quality (AHRQ), the Centers for Disease Control and
health and improve lives of people with mental and substance use disorders, and their families. (www.samhsa.gov) Centers for Medicare and Medicaid Services (CMS): provides effective health care coverage and promotes quality care for people with Medicare. It also sets up policy for provider payment, conducts research of health care management and treatment, and assesses the quality of health care facilities and services. CMS also works with states to oversee the Medicaid Program, the Health Insurance Marketplace, and the Children's Health Insurance Program (CHIP) using its regional offices. (www.cms.gov) ◉ Which HHS entity should the health clinic reach out to for more help and how can that entity assist? Answer: the CDC would be able to assist best in this scenario. The CDC is a national public health agency that monitors and responds to outbreaks of infectious diseases. In a situation like this, CDC may send a team of experts to investigate and collect samples to determine root cause of a new strain of influenza. The CDC then can provide guidance on how to manage the symptoms and works with the health clinic to implement appropriate measures to contain the spread of the virus. ◉ List some roles within the HHS entities or organizations that could assist a patient with their health needs. Answer: There are multiple roles and responsibilities within each one of the HHS entities and organizations that can assist a patient with their health needs. Some of these roles include care
coordinator, patient advocate, mobilizers, social work assistants, human services assistants, medical assistances, and information technologists. ◉ patient advocate Answer: The patient advocate acts as a liaison for the patient, bridging a gap if there's a disconnect between the patient and the provider. This role speaks up for the patient and helps ensure the patient understands their healthcare options. ◉ The six common disability categories include Answer: cognitive, hearing, mobility, vision, self-care, and independent living. ◉ Short-term disability refers to Answer: a temporary condition that can either resolve and go away or transition to a chronic, or long-term, condition. ◉ A chronic disability is Answer: a chronic disease that requires ongoing medical attention and lasts at least one year, though it may last until a client's death. ◉ What is the minimum duration for an illness to be considered chronic?
Answer: comprehensive care, patient-centered care, coordinated care, accessible services, and quality and safety. ◉ Comprehensive care involves... Answer: a team of health professionals coming together to meet patient needs. ◉ Which statement describes an attitudinal barrier to healthcare? Answer: Service providers with limited knowledge and understanding of the rights of people with disabilities and their health needs also have inadequate training and professional development about disabilities. ◉ Which conditions are examples of chronic illnesses? Answer: Asthma, heart disease, arthritis ◉ Which scenario requires short-term accommodation in an educational setting? Answer: Desk alterations to accommodate a full-leg cast ◉ Which statement differentiates how the healthcare needs of an individual with a temporary disability differ from an individual with a long-term disability?
Answer: An individual with a long-term disability might need a wheelchair ramp built for their home. ◉ A 74 year- old-male is discharged from the local hospital after undergoing open heart surgery. He doesn't have any family to assist with his recovery. He requires round-the-clock monitoring, wound care, and bathing. Which facility should the client be referred to based on his condition? Answer: Long-term care facility ◉ A 33-year-old client presents to a local hospital complaining of a severe and sudden difficulty breathing. After running some tests, the doctor shares with the patient that she is having an asthma attack. What type of care should this patient receive? Answer: Acute care ◉ Which therapy is used to help an individual with a long-term physical disability adapt to normal activities of daily living? Answer: Occupational therapy ◉ A doctor discusses various treatment options with a patient using plain language and outlines the advantages and disadvantages of each with facts. Which attribute describes this relationship-building technique for establishing trust with patients? Answer: Logic
◉ What allows for client outcomes to improve using the most current research, combined with client preference and doctor's knowledge for optimal outcomes? Answer: Evidence-based practice ◉ What is discussed in a change talk? Answer: Change of the patient's attitude or behaviors ◉ Which of the following is the cause of the distrust a patient experiences when they feel that a professional has not acted in their best interest or disregarded their right to make their own decisions? Answer: Ethical conflicts are the cause of the distrust a patient experiences when they feel that a professional has not acted in their best interest or disregarded their right to make their own decisions. ◉ Why does evidence-based practice increase client-professional trust? Answer: Evidence-based practice increases client-professional trust because the basis of treatment is logic and scientific evidence. ◉ Communication is essential in the health professional-client relationship. Answer: Health professionals must ensure all forms of language barriers are removed.
◉ Clients are more willing to trust professionals who... Answer: communicate their abilities and a logical, data-driven care plan. ◉ Breakdowns in communication, including those stemming from biases a person may have, can cause distrust between a professional and client, preventing optimal care from occurring. Answer: ◉ Xa, a health professional, is working with Liu, a client, to create a plan to eat more nutritious meals. During their conversation, Liu states that previously a meal plan was created and used to do grocery shopping. Liu found this to be effective. Xa encourages Liu to try doing this again because it worked well and led to success. What is this an example of? Answer: Affirmations.The element of motivational interviewing where a professional expresses empathy by repeating back to the patient what they said is affirmations. ◉ There are five main goals of the PCMH Answer: comprehensive care, patient-centered care, coordinated care, accessible services, and quality and safety. ◉ Patient-centered care
Answer: Clients participate in their actual care and are part of developing programs, policies, new facilities, and other activities in their healthcare community, ◉ In the PCMH model, the element of respect and dignity is when clients and their family members are care partners. The health professional acknowledges and adheres to a client's choices and beliefs and incorporates them into care plans. Answer: ◉ What does the patient and family engagement model emphasize? Answer: Partnership between the patient/family and their health professionals ◉ Which element of the patient- and family-centered engagement model emphasizes the partnership between clients, their families, and the health professional? Answer: Collaboration.Clients participating in their actual care and being a part of developing programs, policies, new facilities, and other activities in their healthcare community is the element of collaboration. ◉ How does the U.S. Department of Health and Human Services manage to oversee so many aspects of healthcare for American citizens?
Answer: HHS divides its responsibilities among 11 divisions and many smaller agencies to appropriately address different health needs. ◉ How would healthcare management at the local county health department level be accurately described? Answer: Coordination of services for specific areas and populations.Local health departments focus on the needs of specific areas and particular populations. ◉ In the United States, what is the role of government in the healthcare system? Answer: Federal, state, and local levels all provide healthcare system leadership and regulation. ◉ Which statement describes the role and purpose of the care coordinator? Answer: An individual who helps arrange access, facilitates communication, and provides clear information to individuals about their healthcare ◉ Which statement describes an individual whose purpose is to collaborate with certified professionals such as social workers to support and provide social services within a community?
