WorkKeys Vocabulary
Human Resources (HR)/ Personnel - correct answer the department which deals with
employees' concerns, such as hiring, salaries, complaints
Staff - correct answer the employees who work at a company
Director - correct answer a manager who oversees a large area of the company
Manager - correct answer someone who directs several employees
Administrative Assistant - correct answer an aide to a manager or director who
makes the office run smoothly; a secretary
Hiring - correct answer adding an employee to the company's staff
Quota - correct answer a pre-set number, usually for hiring. Ex: The company plans
to hire only 11 people who do not have college degrees.
Profit - correct answer an increase in funds the company makes
Memo - correct answer a short note between employees in the company
Proposal - correct answer a plan or suggestion, especially a formal or written one,
put forward for consideration or discussion by others.
Branch - correct answer a location, other than the main office, where a business is
conducted.
Incentive - correct answer a thing that motivates or encourages one to do
something.
