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Appunti intercultural, Schemi e mappe concettuali di Comunicazione Interculturale

Schema argomenti e possibili domande di esame

Tipologia: Schemi e mappe concettuali

2025/2026

Caricato il 20/01/2026

AnNp0000
AnNp0000 🇮🇹

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1. what is intercultural management?
2. why would intercultural management be important in today's world?
3. What is the impact of perception in our interactions?
4. how was history initially shaped?
5. cultural layers which one is the most difficult to change ?
6. what does heroes tell us about values of a company (for example)?
7. for all the dimensions I could ask you things about the definition. I could give you an
example of a behavior and then you need to tell me what dimension it is
8. Pros & Cons I could give you a saying and then you tell me what dimension or group of
dimensions it is that would be for all of the dimensions including the Lewis model
9. According to lewis model, I could give you a group of countries in general terms and you
tell me whether they tend more to be linear active, multiactive etcetera
10. for linear multi multiactive and such the definition pros and cons examples of behaviors
etcetera
11. I could give you a mini case of a person doing certain things and ask what kind of culture
does he come from
12. What does high context mean and what does low context mean
13. what is a hunter and what is a farmer
14. examples of countries that are hunter or farmers
15. Why is corruption more tolerated if you are in a farming society?
16. what is the balance between hunters and farmers in a company that will make them
economically stable etcetera
17. how can you reduce power distance in our company? how can you increase individualism
in a company? how can you lower uncertainty avoidance in a company?
18. What would be the typical difficulties of a hunting person that could face professionally
speaking the same for farmers (challenges within the company I mean)
19. what is the ethics?
20. what is the purpose of having the deontological code?
21. what are the three questions you would ask yourself to decide whether something is
ethical or not in a different country?
22. what processes do companies follow to combat corruption in other countries?
23. why is experience necessary in order to really understand another culture?
24. what are the stages of adapting or learning about a new culture?
25. what does acculturation mean?
26. What is the lateral of inferences and how can I use it?
27. when do I know there has been a misunderstanding when using the ladder of inferences?
with that I could give you a little case like for example a person is behaving in this way what
is he representing? or I could give you another case of one person is doing this the other
one feels uncomfortable because he would prefer it this way. using the MBTI what profiles
are they?
28. what does EDI stand for what does it measure and what do they measure etcetera
29. what are the four communication styles? I can give you a mini case and you tell me
whether they are thinkers dynamic intuitive etcetera
30. How can I empathize with all four of them? Intuitive, thinkers etcetera
31. what can I use the johari window for ?
32. how can I create more trust with people I interact with when using the johari window?
33. how can I reduce my blind area?
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  1. what is intercultural management?
  2. why would intercultural management be important in today's world?
  3. What is the impact of perception in our interactions?
  4. how was history initially shaped?
  5. cultural layers which one is the most difficult to change?
  6. what does heroes tell us about values of a company (for example)?
  7. for all the dimensions I could ask you things about the definition. I could give you an example of a behavior and then you need to tell me what dimension it is
  8. Pros & Cons I could give you a saying and then you tell me what dimension or group of dimensions it is that would be for all of the dimensions including the Lewis model
  9. According to lewis model, I could give you a group of countries in general terms and you tell me whether they tend more to be linear active, multiactive etcetera
  10. for linear multi multiactive and such the definition pros and cons examples of behaviors etcetera
  11. I could give you a mini case of a person doing certain things and ask what kind of culture does he come from
  12. What does high context mean and what does low context mean
  13. what is a hunter and what is a farmer
  14. examples of countries that are hunter or farmers
  15. Why is corruption more tolerated if you are in a farming society?
  16. what is the balance between hunters and farmers in a company that will make them economically stable etcetera
  17. how can you reduce power distance in our company? how can you increase individualism in a company? how can you lower uncertainty avoidance in a company?
  18. What would be the typical difficulties of a hunting person that could face professionally speaking the same for farmers (challenges within the company I mean)
  19. what is the ethics?
  20. what is the purpose of having the deontological code?
  21. what are the three questions you would ask yourself to decide whether something is ethical or not in a different country?
  22. what processes do companies follow to combat corruption in other countries?
  23. why is experience necessary in order to really understand another culture?
  24. what are the stages of adapting or learning about a new culture?
  25. what does acculturation mean?
  26. What is the lateral of inferences and how can I use it?
  27. when do I know there has been a misunderstanding when using the ladder of inferences? with that I could give you a little case like for example a person is behaving in this way what is he representing? or I could give you another case of one person is doing this the other one feels uncomfortable because he would prefer it this way. using the MBTI what profiles are they?
  28. what does EDI stand for what does it measure and what do they measure etcetera
  29. what are the four communication styles? I can give you a mini case and you tell me whether they are thinkers dynamic intuitive etcetera
  30. How can I empathize with all four of them? Intuitive, thinkers etcetera
  31. what can I use the johari window for?
  32. how can I create more trust with people I interact with when using the johari window?
  33. how can I reduce my blind area?
  1. how do I know if a person is visual auditive or kinesthetic? I can also give you a little case and you tell me whether they're visual, kinesthetic or auditive
  2. using the eyes if I'm asking a person about XYZ and they look to the top right what is it? Or top left, bottom left for example
  3. what can I use the accessing cues for in communication?
  4. what are the steps for active listening? why would giving advice not be considered active listening?
  5. how does the iceberg help me during listening?
  6. what is the base? what are illustrators? what is othello’s mistake and pinocchio's mistake
  7. what can I use the Hawkins model for? I could give you 3 cases. With regards to the Hawkins model just learn where you should aim to be (over 200)
  8. Then the difficult conversations methodology that we used. For example I can say: based on the difficult conversations model (I can give you 3 examples) you tell me which one follows the correct process or which one is missing or whatever it is
  9. Why is it so difficult to understand other cultures humor?
  10. looking at the 12 variables that impact negotiation, I can say something like for example: I was going to negotiate with someone who insisted on specific seating arrangements and there were a lot of protocols what dimension could that person be coming from? or for example I went to a meeting thinking it was something small and my counterpart came with six people of which mainly 2 spoke and the rest kind of just observed what dimensions would that be?
  11. With the conflict management, which is the most assertive and most cooperative? what can I do if I'm collaborative and I'm sitting with someone who is competitive?
  12. What does a compromiser look for?
  13. when should I accommodate? When should I avoid?
  14. What are the five steps in negotiation strategies?
  15. what are the four pillars of emotional intelligence? Culturally speaking, hunters tend to be better at what in emotional intelligence? and farmers tend to be better at what?
  16. Why is taking emotional intelligence important within a company?
  17. emotional intelligence and emotions in a team which moods push a Team? which moods focus on the past? which moods focus on the future? why is it important to understand this model?
  18. What kind of questions can I ask in an interview in a company to really understand what the company values are using the layers of culture?
  19. how can I create trust using this equation?
  20. what does the X&Y theory state?
  21. I can give you an example of a behavior and you tell me whether it's transactional or transformational
  22. with regards to boyatzis leadership styles for example, I can give you a situation of a person that is behaving like this&this in the company what type of leader is he according to Boyatzis. What are the pros and cons? can you give me the definition of each of them?
  23. with regards to the BELBIN model, I can say something like: a person is constantly analyzing the situation and when you ask him what his opinion is he will tell you the pros and cons of each, which one of the nine would he be? (Don’t look at the chart, look at the explanations that I gave you)
  24. why is the team diagnostic assessment matrix important to understand within a team?
  25. which one is more difficult to achieve, productivity or positivity?
  26. why is it more difficult to achieve XY within this model?