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Understanding Cultural Differences: An Iceberg Model, Sintesi del corso di Lingua Inglese

The concept of culture as an iceberg, with visible behaviors and invisible feelings and beliefs. It discusses how every culture distinguishes itself through unique solutions to problems, and the importance of recognizing and respecting cultural differences. The text also introduces the dimensions of universal, cultural, and personal, and the concepts of internal and external control, monochronic and polychronic time, achieved and ascribed status, individualism and collectivism, universalism and particularism, and neutrality.

Tipologia: Sintesi del corso

2019/2020

Caricato il 03/11/2022

Marianna1998ma
Marianna1998ma 🇮🇹

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Culture is compared to an iceberg because much of which is invisible like feelings and beliefs but some of
which is visible like behaviors. The behaviors of people from another culture may be seem strange to you
but It probably makes sense to them and vice versa.
Every culture distinguishes itself from other by the specific solutions to certain problems.
a. Those which arise from our relationship with other people
b. Those which arise from the passage of time (In some societies it is more important to know your
plan for the future and in other societies it is more important to know your past accomplishments.)
c. Those which arise from the relation with the environment
It is important to see the culture in relation three dimensions:
.universalrefers to ways in which all people in all groups are the same
.culturalrefers to ways in which a particular group of people have in common with each other and how
they are different from every other group.
.personalrefers to ways in which each one of us is different from everyone else.
We all believe that we observe the reality, things as they are, but what happens is that the mind interprets
what the eyes see and gives it meaning. When the meaning is assigned ,we can say that we have seen
something. The most fundamental of all across cultural problems is the fact that two people look the reality
but they see two different things.
When the meaning given to it by the person who does the action is the same meaning given to it by the
person who observe the action , we can say that is a successful communication.
Internal control\inner directed : the focus of control is largely internal,whithin the individual. Life is
considered “what I do”.
External control\outer directed: the focus of control is largely external to the individual. Life is considered
“what happens to me”
Monochronic\Sequential time : In this type of concept the needs of people are adjusted to suit the
demands of time. People do one thing at a time and finish it before starting someone else, regardless the
circumstances.
Polychronic\Synchronic time: In this type of concept time is adjusted to suit the needs of people. People
often have to do several things simultaneously and it’s not necessary to finish one thing before starting
another.
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Culture is compared to an iceberg because much of which is invisible like feelings and beliefs but some of which is visible like behaviors. The behaviors of people from another culture may be seem strange to you but It probably makes sense to them and vice versa. Every culture distinguishes itself from other by the specific solutions to certain problems. a. Those which arise from our relationship with other people b. Those which arise from the passage of time (In some societies it is more important to know your plan for the future and in other societies it is more important to know your past accomplishments.) c. Those which arise from the relation with the environment It is important to see the culture in relation three dimensions:

. universal refers to ways in which all people in all groups are the same .cultural refers to ways in which a particular group of people have in common with each other and how they are different from every other group. .personal refers to ways in which each one of us is different from everyone else. We all believe that we observe the reality, things as they are, but what happens is that the mind interprets what the eyes see and gives it meaning. When the meaning is assigned ,we can say that we have seen something. The most fundamental of all across cultural problems is the fact that two people look the reality but they see two different things. When the meaning given to it by the person who does the action is the same meaning given to it by the person who observe the action , we can say that is a successful communication. Internal control\inner directed : the focus of control is largely internal,whithin the individual. Life is considered “what I do”. External control\outer directed: the focus of control is largely external to the individual. Life is considered “what happens to me” Monochronic\Sequential time : In this type of concept the needs of people are adjusted to suit the demands of time. People do one thing at a time and finish it before starting someone else, regardless the circumstances. Polychronic\Synchronic time: In this type of concept time is adjusted to suit the needs of people. People often have to do several things simultaneously and it’s not necessary to finish one thing before starting another.

Achieved status : In these “Doing” cultures people are respected because of their personal and professional accomplishments. Your status is earned and not merely a function of birth,age or seniority. You are hired based on your record of success. Ascribed status : In these “Being” cultures, status is built into the person ,it is automatic and therefore difficult to lose. You are respected because of your family and social class. The school and education also confer the status. Title are important and should always be used. Individualist : the individual indentifies primarily with self ,with the needs of the individual being satisfied before those of the group. In general, people tend to distance themselves psychologically and emotionally from each other. The group is not essential and individualist characteristics are often associated with man and people in urban settings. Communitarism\Collectivism: Identity is based on the role of the group. The survival and success of the group ensures the well-being of the individual. Group members are relatively close psychologically and emotionally. Collectivist characters are often associated with woman and people in rural settings. Universalism: In universalist cultures the focus is more in rules than relationships. He consider a trustworthy person is the one who honor their word or contract because he think that a deal is a deal. This culture tends to be rational and professional it uses uniform procedures and it seeks fairness by treating all like cases in the same way. Particularist: In particularist cultures the focus is more on relationships than rules. Less attention is given to abstract societal codes. He consider a trustworthy person is the one who honor changing mutualities. It tends to build informal networks and it seeks fairness by treating all cases on their special merits. Specific: the characteristics of this person are directness and preciseness. He studies the objectives and numerical targets of the specific organization with which you are dealing because specific person is quickly and efficient. He doesn’t use the title that are irrelevant and the conflicts of interest are frowned up. Diffuse: the characteristics of this person are indirectness, evasiveness and ambiguousness. He studies the history, background and future vision of the organization and let the meeting flow. He respects a person’s title, age, background connections. Neutrality: the characteristics of this person not reveal what they are thinking or feeling in fact, physical contact or gesturing are often taboo. The negotiation is typically focused on the object not so much on you as person. Obviously we have to avoid warm, expressive or enthusiastic behavior because these are interpreted as lack of control. Affectivity : the characteristics of this person reveal what they are thinking or feeling and the emotions flow easily. The negotiation is typically focused on you as a person, not so much on the object. Obviously we have to avoid detached and ambiguous behavior, because these are interpreted as negative evaluation.

Art of Empathy: it can be seen as a three-stage process:

  1. Recognize that the other person have different point of view – this is the easiest part of the empathy because it is rational,logical and intellectual step.
  2. Accept the idea that another person have a viewpoint that is different from yours- most people find this stage very difficult because this second step doesn’t mean adopting another opinion but only accepting the idea that people have different set of experiences.
  3. The final step is that the person want really understand your point of view and not judge it. Cultural briefing  is the process of finding out about another culture in preparation of a period such as business trip or a holiday. Because some types of information can be learnt about beforehand, such as the organization of public transport system. Stereotyping  Sexism, ageism and racism are examples of prejudice. Another type of prejudice is stereotyping, which occurs when someone claims that members of another culture all share the same, often inferior or offensive characteristics. Attitude toward Age : the American emphasis on achievements and doing means that age is to be feared and not respected. Then older you are and less you can contribute to society. Age is also suspect because new is usually better in American culture. In fact we can say “fire older people to hire younger people for less money.” Concept of Fate and Destiny : “the American dream Is rags to reach”. the concept of self determination negates the influence of Fate and Destiny. Parents tell their children that they can be what they want when they grow up. In fact lack in success is their own fault. View of Human Nature : “people should be given the benefit of the doubt”. People are consider basically good. If someone does an evil deep, we look for the reason why the person turned bad. Attitude toward change : “new is better”. Change is consider positive in American culture probably because American believe in the “march of progress” and “the pursuit of perfection”. Traditions can be used as a guide. Attitude toward taking risks : “nothing ventured, nothing gained.” There will always be enough opportunity to go around, so taking risk, involves no real danger, because failure is only temporary you can always start over. Concept of Suffering and Misfortune: In American view we are in control of our lives and destiny, we have no excuse for unhappiness or misfortune. If you are depressed it’s because you have chosen to be. “people rush to cheer up a friend who’s depressed. Concept of Face : In individualist culture is important to save face because people can take care of themselves, but confrontation is sometimes necessary to clear the air. “honesty is the best policy”.

Source of Self Esteem : In Individualist culture you are what you have achieved. In fact “material possession are a measure of success”. Your Self Esteem comes from what you have done to earn Self Esteem. Concept of Equality : Americans created a culture built around Egalitarianism; the notion that no one is superior to anyone else because of birth, power or fame. We are not the same but we are all of equal value. “putting on airs is frowned upon” Attitude toward Formality : Americans tend to be casual and informal in social and professional interactions. Informality is also more necessary in a mobile society where people are always meeting new people. “using first names with people you have just met is fine” Degree of Realism : American view is generally optimistic. We don’t see things the way they are but as better than they are, particularly if they are not so good. Bed thing happen for a reason. Attitude toward Doing : Individuals survive because they get things done generally on their own. What is practical and pragmatic is favored over what is beautiful and inspiring. View of the Natural World : In American view the natural world is a kind of machine that can be studied and known, manipulated and ultimately controlled.