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A+ Certification Training II Integrated (Academics/CTE)
Course Overview: A+ Certification Training II students will acquire knowledge, through the use of online software, of basic computer hardware and operating systems, covering such skills as installation, upgrading, configuring, troubleshooting, optimizing, diagnosing and preventative maintenance.Students will also gain knowledge of additional elements such as networking and server issues,security, safety, environmental issues, communication, and professionalism.
A+ Certification Training II is a class designed as the next step for those students that pass the PC Pro Certification exam in the A+ Certification I class. It is designed as a class that will help students prepare for and pass the Testout Network Pro Certification and Testout Security Pro exams. These certifications certify the competency of PC Service Specialists and put students on the industry standard CISCO pathway. They validate the latest skills needed by today’s computer support professionals and are essential in obtaining entry-level IT careers. These certification exams are given to each student at no extra cost.
The greatest value we can give to the individual is a certification that proves job skills.
- Employers want a certification that proves job skills so they can have confidence they'rehiring qualified individuals. Employers want to know, " Can you do the job? "
- Educators need an authentic assessment to validate that the instruction was effective,taught relevant skills, and accomplished the educational objectives.
- Individuals need a way to prove to employers and educators that they can do thejob. The greatest value of a certification is its ability to prove job skills.
- While it is "what you can do" that ultimately makes the difference to individuals,
certification is the final step in the process that verifies job skills to employers, educators, and themselves. Both businesses and educators have a need for better certifications that measure actual jobskills, not just recall of factual knowledge. TestOut Pro Certifications are authentic measures of real-world job skills. By testing what youcan do, not just what you know, we measure the critical skills demanded by today's employers.
Information Technology Industry Sector
Technology and the growing complexity of businesses have expanded the need for employees who can analyze, design, and manage information. Skills for evaluating data, the ability to work
2.3 Interpret verbal and nonverbal communications and respond appropriately.
2.4 Demonstrate elements of written and electronic communication such as accurate spelling,grammar,
and format.
2.5 Communicate information and ideas effectively to multiple audiences using a variety ofmedia
and formats.
2.6 Advocate and practice safe, legal, and responsible use of digital media information and
communications technologies.
2.7 Use technical writing and communication skills to work effectively with diverse groups ofpeople.
2.8 Understand the principles of a customer-oriented service approach to users.
3.0 Career Planning and Management
Integrate multiple sources of career information from diverse formats to make informed careerdecisions, solve problems, and manage personal career plans. (Direct alignment with SLS 11- 12.2)
3.1 Identify personal interests, aptitudes, information, and skills necessary for informed careerdecision
making.
3.2 Evaluate personal character traits such as trust, respect, and responsibility and understandthe impact
they can have on career success.
3.3 Explore how information and communication technologies are used in career planning anddecision
making.
3.4 Research the scope of career opportunities available and the requirements for education,training,
certification, and licensure.
3.5 Integrate changing employment trends, societal needs, and economic conditions into careerplanning.
3.6 Recognize the role and function of professional organizations, industry associations, and organized
labor in a productive society. 3.7 Recognize the importance of small business in the California and global economies. 2 ICT | California Career Technical Education Model CurriculumStandards
3.8 Understand how digital media are used by potential employers and postsecondary agenciesto evaluate
candidates.
3.9 Develop a career plan that reflects career interests, pathways, and postsecondary options.
4.0 Technology
Use existing and emerging technology, to investigate, research, and produce products andservices, including new information, as required in the Information and Communication Technologies sector workplace environment. (Direct alignment with WS 11-12.6)
4.1 Use electronic reference materials to gather information and produce products and services.
4.2 Employ technology based communications responsibly and effectively to explore complexsystems
and issues.
4.3 Use information and communication technologies to synthesize, summarize, compare, andcontrast
information from multiple sources.
4.4 Discern the quality and value of information collected using digital technologies, and
recognize bias and intent of the associated sources.
4.5 Research past, present, and projected technological advances as they impact a particularpathway.
5.5 Use a logical and structured approach to isolate and identify the source of problems and toresolve
problems.
5.6 Know the available resources for identifying and resolving problems.
5.7 Work out problems iteratively and recursively.
5.8 Create and use algorithms and solve problems.
5.9 Deconstruct large problems into components to solve.
5.10 Use multiple layers of abstraction. | Information and Communication Technologies ICT 3
5.11 Understand the concept of base systems, including binary and hexadecimal.
5.12 Apply the concepts of Boolean logic to decision making and searching.
6.0 Health and Safety
Demonstrate health and safety procedures, regulations, and personal health practices and determine the meaning of symbols, key terms, and domain-specific words and phrases as related to the Information and Communication Technologies sector workplace environment.(Direct alignment with RSTS 9-10, 11- 12.4)
6.1 Locate, and adhere to, Material Safety Data Sheet (MSDS) instructions.
6.2 Interpret policies, procedures, and regulations for the workplace environment, includingemployer
and employee responsibilities. 6.3 Use health and safety practices for storing, cleaning, and maintaining tools, equipment, and supplies.
6.4 Practice personal safety when lifting, bending, or moving equipment and supplies.
6.5 Demonstrate how to prevent and respond to work-related accidents or injuries; this includes
demonstrating an understanding of ergonomics.
6.6 Maintain a safe and healthful working environment.
6.7 Be informed of laws/acts pertaining to the Occupational Safety and Health Administration(OSHA).
6.8 Maintain a safe and healthful working environment.
6.9 Dispose of e-waste properly, understanding the health, environmental, and legal risks ofimproper
disposal.
6.10 Act conscientiously regarding the use of natural resources (e.g., paper, ink, etc.)
6.11 Conserve energy while computing (e.g., turn off equipment at night, power-saving settings,etc.)
7.0 Responsibility and Flexibility
Initiate, and participate in, a range of collaborations demonstrating behaviors that reflect personal and professional responsibility, flexibility, and respect in the Information and Communication Technologies sector workplace environment and community settings. (Directalignment with SLS 9-10, 11-12.1)
7.1 Recognize how financial management impacts the economy, workforce, and community.
7.2 Explain the importance of accountability and responsibility in fulfilling personal, community,and
workplace roles.
7.3 Understand the need to adapt to changing and varied roles and responsibilities.
7.4 Practice time management and efficiency to fulfill responsibilities.
7.5 Apply high-quality techniques to product or presentation design and development.
7.6 Demonstrate knowledge and practice of responsible financial management. 4 ICT |
California Career Technical Education Model Curriculum Standards
successful leaders.
9.2 Identify the characteristics of successful teams, including leadership, cooperation,
collaboration, and effective decision-making skills as applied in groups, teams, and careertechnical student organization activities.
9.3 Understand the characteristics and benefits of teamwork, leadership, and citizenship in theschool,
community, and workplace setting.
9.4 Explain how professional associations and organizations and associated leadership development
and competitive career development activities enhance academic preparation,promote career choices, and contribute to employment opportunities.
9.5 Understand that the modern world is an international community and requires an expandedglobal
view. | Information and Communication Technologies ICT 5
9.6 Respect individual and cultural differences and recognize the importance of diversity in the
workplace.
9.7 Participate in interactive teamwork to solve real Information and Communication
Technologies sector issues and problems.
10.0 Technical Knowledge and Skills
Apply essential technical knowledge and skills common to all pathways in the Information and Communication Technologies sector, following procedures when carrying out experiments or performing technical tasks. (Direct alignment with WS 11-12.6)
10.1 Interpret and explain terminology and practices specific to the Information and
Communication Technologies sector.
10.2 Comply with the rules, regulations, and expectations of all aspects of the Information and
Communication Technologies sector. 10.3 Construct projects and products specific to the Information and Communication Technologies sector requirements and expectations.
10.4 Collaborate with industry experts for specific technical knowledge and skills.
10.5 Understand the major software and hardware components of a computer and a networkand how
they relate to each other.
10.6 Understand data sizes of various types of information (text, pictures, sound, video, etc.)and data
capacity of various forms of media.
10.7 Understand the SI (metric) prefixes commonly used in computing including, at least, kilo,mega,
giga, and tera.
10.8 Understand security concepts including authorization, rights, and encryption.
10.9 Use common industry-standard software and their applications including word processing,
spreadsheets, databases, and multimedia software.
10.10 Manage files in a hierarchical system.
10.11 Know multiple ways in which to transfer information and resources (e.g., text, data,sound,
video, still images) between software programs and systems.
10.12 Know appropriate search procedures for different types of information, sources, andqueries.
10.13 Evaluate the accuracy, relevance, and comprehensiveness of retrieved information.
10.14 Analyze the effectiveness of online information resources to support collaborative tasks,research,
publications, communications, and increased productivity. 6 ICT | California Career Technical Education Model Curriculum Standards 11.0 Demonstration and Application
Information and Communication Technologies ICT 7 Information and Communication Technologies Pathway
Standards A Information Support and Services Pathway Students in the Information Support and Services pathway prepare for careers that involve the implementation of computer services and software, support of multimedia products and services, provision of technical assistance, creation of technical documentation, and the administration and management of information and communication systems. Mastery of information and communication technologies is the foundation for all successful business organizations today. Persons with expertise in information and communication technologies support and services are in high demand for a variety of positions in business and industry. Sample occupations associated with this pathway: Computer and Information Systems ManagerComputer User Support Specialist Database Administrator Document Management Specialist Business Intelligence Analyst A1.0 Describe the role of information and communication technologies in organizations. A1.1Describe how technology is integrated into business processes. A1.2 Identify common organizational, technical, and financial risks associated with theimplementation and use of information and communication systems. A1.3 Model business processes using tools such as organization charts, flowcharts, andtimelines. A1.4 Analyze and design business processes in a cycle of continual improvement.A2. Acquire, install, and implement software and systems. A2.1 Identify and list the criteria and processes for evaluating the functions of informationsystems. A2.2 Investigate, evaluate, select, and use major types of software, services, and vendors.A2.3 Install software and setup hardware. A2.4 Define and use appropriate naming conventions and file management strategies.A3.0 Access and transmit information in a networked environment.
A3.1 Identify and apply multiple ways to transfer information and resources (e.g., text, data,audio, video, still images) between software programs and systems. A3.2 Validate and cite Internet resources. A3.3 Recognize where processes are running in a networked environment (e.g., client access,remote access). A3.4 Identify and describe the layered nature of computing and networking such as the OpenSystems Interconnect (OSI) model. 8 ICT | California Career Technical Education Model Curriculum Standards A3.5 Use multiple online search techniques and resources to acquire information. A3.6 Describe and contrast the differences between various Internet protocols: hypertext transfer protocol (http), hypertext transfer protocol secure (https), file transfer protocol (ftp),simple mail transfer protocol (smtp). A4.0 Administer and maintain software and systems.
Information and Communication Technologies ICT 9 A7.3 Use technical writing and communication skills to work effectively with diverse groups ofpeople, including users with less technical abilities. A7.4 Document technical support provided such as using a ticketing system. A7.5 Train users to assist them in being self-supporting: formal classes, one-on-one interactions,and process and how-to guides. A8.0 Manage and implement information, technology, and communication projects.A8. Develop the purpose and scope of a project. A8.2 Acquire, use, and manage necessary internal and external resources when supportingvarious organizational systems. A8.3 Use various tools to manage projects involving the development of information and communication systems. A8.4 Analyze business problems by using functional and cost-benefit perspectives. A8. Design, develop, implement, and monitor a project by creating and integratingtechnologies.
A8.6 Use a systematic method of continual improvement; plan, do, check, act (PDCA), totalquality (TQ), or Six Sigma. 10 ICT
Standards B Networking Pathway Students in the Networking pathway prepare for careers that involve network analysis, planning, and implementation, including the design, installation, maintenance, and management of network systems. The successful establishment, maintenance, and securing ofinformation and communication technologies infrastructure is critical to the success of every twenty-first-century organization. Employment continues to grow for persons with expertise innetworking. Sample occupations associated with this pathway: Computer Security Specialist Network Technician Network Engineer Network Administrator Telecommunication Specialist
B1.0 Identify and describe the principles of networking and the technologies, models, andprotocols used in a network. B1.1 Define the terminology used in the design, assembly, configuration, and implementation ofnetworks. B1.2 List the fundamental elements of the major networking models established by the industrystandards of recognized organizations: the Open System Interconnect (OSI) or transmission- control/Internet protocol (TCP/IP) models. B1.3 Identify and explain how data, voice, and video/communications are carried through themost common network media. B1.4 List the characteristics, advantages, and disadvantages ofthe various networking presentation functions, data formatting, data encryption, and data compression. B1.5 Explain the characteristics of networking hardware and applications and the methods todeploy them. B1.6 Design and document data/communication systems networks. B2.0 Identify, describe, and implement network media and physical topologies. B2.1 Use appropriate wiring and wireless standards and plan, install, and maintain media(copper, fiber, and wireless) for a variety of network systems. B2.2 Demonstrate standard procedures and practices for safely using tools and working safelyaround the
B3.6 Implement a functional wired and wireless network, including the installation andconfiguration of components, software, and plug-ins. B3.7 Evaluate, select, and deploy a variety of network architectures, information andcommunication technologies, and protocols. B4.0 Demonstrate proper network administration and management skills. B4.1 Identify and use network tools to troubleshoot and verify network availability andperformance. B4.2 Identify common customer policies and procedures, including those for management ofincidents. B4.3 Identify the implications of major protocols and international standards and their impacton network management. B4.4 Apply appropriate technologies to improve network performance for data, voice, and video transmission. B4.5 Apply the proper security patches, updates, and procedures necessary to maintain andsupport a network. B4.6 Use common help-desk tools and resources, such as incident tracking, knowledgedatabase, and staffing to administer and manage a network. B4.7 Apply known effective methods of disseminating information and instruction to users. B4.8 Use project management skills and tools for managing and maintaining various types ofnetworks. B4.9 Analyze network system interdependencies and constraints. B5.0 Demonstrate how to communicate and interpret information clearly in industry-standardvisual and written formats. B5.1 Classify and use various electronic components, symbols, abbreviations, and mediacommon to network topology diagrams. B5.2 Interpret, organize, and communicate complex network diagrams by using informationcollected from detailed drawings. B6.0 Use and assess network communication applications and infrastructure. B6.1 Identify and document the appropriate uses of networking services, products, and applications. 12 ICT | California Career Technical Education Model Curriculum Standards B6.2 Evaluate the features of communications software products in terms of their appropriateness to organizational
tasks. B6.3 Configure compatible systems across variousplatforms and types of media. B7.0 Analyze a customer’s organizational needs and requirements to identify networking needs.B7. Describe the effective management of human, financial, and communications resources from the standpoints of the user and the provider. B7.2 Diagram physical and logical layouts of networks that support information andcommunication technologies. B7.3 Evaluate emerging products, services, and business models in relation to the creation,setup, and management of networks that support information and communication technologies. B7.4 Evaluate, create, and process voice, video, and data transmissions. B8.0 Identify security threats to a network and describe general methods to mitigate thosethreats.
