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An overview of the network pro exam objectives related to configuring network connections and identifying networking devices. It covers various topics such as identifying network cables and connectors, installing cables for communication, identifying wired networking devices, and configuring network connections. Students are expected to answer questions related to these topics and complete tasks like monitoring network activity and changing default passwords on network devices.
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Indio High School Full year “g” 10 th,11th,12th Integrated (Academics/CTE) Course Overview: A+ Certification Training II students will acquire knowledge, through the use of online software, of basic computer hardware and operating systems, covering such skills as installation, upgrading, configuring, troubleshooting, optimizing, diagnosing and preventative maintenance. Students will also gain knowledge of additional elements such as networking and server issues, security, safety, environmental issues, communication, and professionalism. A+ Certification Training II is a class designed as the next step for those students that pass the PC Pro Certification exam in the A+ Certification I class. It is designed as a class that will help students prepare for and pass the Testout Network Pro Certification and Testout Security Pro exams. These certifications certify the competency of PC Service Specialists and put students on the industry standard CISCO pathway. They validate the latest skills needed by today’s computer support professionals and are essential in obtaining entry-level IT careers. These certification exams are given to each student at no extra cost. The greatest value we can give to the individual is a certification that proves job skills.
with people, and clear communication are companion components for careers in information technology systems. Employment opportunities for technically and professionally trained persons are outstanding in this emerging career path. After mastering basic technology skills, students can select one of many specializations in the field of technology. Information and Communication Technologies Sector Description Information and Communication Technologies (ICT) have expanded the need for employees who can understand, manage, and support all rapidly emerging, evolving, and converging computer, software, networking, telecommunications, Internet, programming, and information systems. Essential skills for careers in the ICT sector include understanding systems that support the management and flow of data, the ability to work well and communicate clearly with people, and the ability to manage projects efficiently. The ICT sector meets national criteria for high demand, high wages, and high skills and provides students with excellent opportunities for interesting work and good pay. More than 70 percent of jobs in this sector will require a bachelor’s degree or higher by 2018. Information and Communication Technologies Knowledge and Performance Anchor Standards
5.5 Use a logical and structured approach to isolate and identify the source of problems and to resolve problems. 5.6 Know the available resources for identifying and resolving problems. 5.7 Work out problems iteratively and recursively. 5.8 Create and use algorithms and solve problems. 5.9 Deconstruct large problems into components to solve. 5.10 Use multiple layers of abstraction. | Information and Communication Technologies ICT 3 5.11 Understand the concept of base systems, including binary and hexadecimal. 5.12 Apply the concepts of Boolean logic to decision making and searching. 6.0 Health and Safety Demonstrate health and safety procedures, regulations, and personal health practices and determine the meaning of symbols, key terms, and domain-specific words and phrases as related to the Information and Communication Technologies sector workplace environment. (Direct alignment with RSTS 9-10, 11-12.4) 6.1 Locate, and adhere to, Material Safety Data Sheet (MSDS) instructions. 6.2 Interpret policies, procedures, and regulations for the workplace environment, including employer and employee responsibilities. 6.3 Use health and safety practices for storing, cleaning, and maintaining tools, equipment, and supplies. 6.4 Practice personal safety when lifting, bending, or moving equipment and supplies. 6.5 Demonstrate how to prevent and respond to work-related accidents or injuries; this includes demonstrating an understanding of ergonomics. 6.6 Maintain a safe and healthful working environment. 6.7 Be informed of laws/acts pertaining to the Occupational Safety and Health Administration (OSHA). 6.8 Maintain a safe and healthful working environment. 6.9 Dispose of e-waste properly, understanding the health, environmental, and legal risks of improper disposal. 6.10 Act conscientiously regarding the use of natural resources (e.g., paper, ink, etc.) 6.11 Conserve energy while computing (e.g., turn off equipment at night, power-saving settings, etc.) 7.0 Responsibility and Flexibility Initiate, and participate in, a range of collaborations demonstrating behaviors that reflect personal and professional responsibility, flexibility, and respect in the Information and Communication Technologies sector workplace environment and community settings. (Direct alignment with SLS 9-10, 11-12.1) 7.1 Recognize how financial management impacts the economy, workforce, and community. 7.2 Explain the importance of accountability and responsibility in fulfilling personal, community, and workplace roles. 7.3 Understand the need to adapt to changing and varied roles and responsibilities. 7.4 Practice time management and efficiency to fulfill responsibilities. 7.5 Apply high-quality techniques to product or presentation design and development. 7.6 Demonstrate knowledge and practice of responsible financial management. 4 ICT | California Career Technical Education Model Curriculum Standards
7.7 Demonstrate the qualities and behaviors that constitute a positive and professional work demeanor, including appropriate attire for the profession. 7.8 Explore issues of global significance and document the impact on the Information and Communication Technologies sector. 8.0 Ethics and Legal Responsibilities Practice professional, ethical, and legal behavior, responding thoughtfully to diverse perspectives and resolving contradictions when possible, consistent with applicable laws, regulations, and organizational norms. (Direct alignment with SLS 11-12.1d) 8.1 Access, analyze, and implement quality assurance standards of practice. 8.2 Identify local, district, state, and federal regulatory agencies, entities, laws, and regulations related to the Information and Communication Technologies industry sector. 8.3 Demonstrate ethical and legal practices consistent with Information and Communication Technologies sector workplace standards. 8.4 Explain the importance of personal integrity, confidentiality, and ethical behavior in the workplace. 8.5 Analyze organizational culture and practices within the workplace environment. 8.6 Adhere to copyright and intellectual property laws and regulations, and use and appropriately cite proprietary information. 8.7 Conform to rules and regulations regarding sharing of confidential information, as determined by Information and Communication Technologies sector laws and practices. 8.8 Identify legal and ethical issues that have proliferated with increased technology adoption, including hacking, scamming, and breach of privacy. 9.0 Leadership and Teamwork Work with peers to promote divergent and creative perspectives, effective leadership, group dynamics, team and individual decision making, benefits of workforce diversity, and conflict resolution such as those practiced in the Future Business Leaders of America and SkillsUSA career technical student organization. (Direct alignment with SLS 11-12.1b) 9.1 Define leadership and identify the responsibilities, competencies, and behaviors of successful leaders. 9.2 Identify the characteristics of successful teams, including leadership, cooperation, collaboration, and effective decision-making skills as applied in groups, teams, and career technical student organization activities. 9.3 Understand the characteristics and benefits of teamwork, leadership, and citizenship in the school, community, and workplace setting. 9.4 Explain how professional associations and organizations and associated leadership development and competitive career development activities enhance academic preparation, promote career choices, and contribute to employment opportunities. 9.5 Understand that the modern world is an international community and requires an expanded global view. | Information and Communication Technologies ICT 5 9.6 Respect individual and cultural differences and recognize the importance of diversity in the workplace. 9.7 Participate in interactive teamwork to solve real Information and Communication Technologies sector issues and problems. 10.0 Technical Knowledge and Skills
Information and Communication Technologies ICT 7 Information and Communication Technologies Pathway Standards A Information Support and Services Pathway Students in the Information Support and Services pathway prepare for careers that involve the implementation of computer services and software, support of multimedia products and services, provision of technical assistance, creation of technical documentation, and the administration and management of information and communication systems. Mastery of information and communication technologies is the foundation for all successful business organizations today. Persons with expertise in information and communication technologies support and services are in high demand for a variety of positions in business and industry. Sample occupations associated with this pathway: Computer and Information Systems Manager Computer User Support Specialist Database Administrator Document Management Specialist Business Intelligence Analyst A1.0 Describe the role of information and communication technologies in organizations. A1. Describe how technology is integrated into business processes. A1.2 Identify common organizational, technical, and financial risks associated with the implementation and use of information and communication systems. A1.3 Model business processes using tools such as organization charts, flowcharts, and timelines. A1.4 Analyze and design business processes in a cycle of continual improvement. A2.0 Acquire, install, and implement software and systems. A2.1 Identify and list the criteria and processes for evaluating the functions of information systems. A2.2 Investigate, evaluate, select, and use major types of software, services, and vendors. A2.3 Install software and setup hardware. A2.4 Define and use appropriate naming conventions and file management strategies. A3.0 Access and transmit information in a networked environment. A3.1 Identify and apply multiple ways to transfer information and resources (e.g., text, data, audio, video, still images) between software programs and systems. A3.2 Validate and cite Internet resources. A3.3 Recognize where processes are running in a networked environment (e.g., client access, remote access). A3.4 Identify and describe the layered nature of computing and networking such as the Open Systems Interconnect (OSI) model. 8 ICT | California Career Technical Education Model Curriculum Standards A3.5 Use multiple online search techniques and resources to acquire information. A3.6 Describe and contrast the differences between various Internet protocols: hypertext transfer protocol (http), hypertext transfer protocol secure (https), file transfer protocol (ftp), simple mail transfer protocol (smtp). A4.0 Administer and maintain software and systems.
A4.1 Use different systems and associated utilities to perform such functions as file management, backup and recovery, and execution of programs. A4.2 Use a command line interface. A4.3 Automate common tasks using macros or scripting. A4.4 Evaluate the systems-development life cycle and develop appropriate plans to maintain a given system after assessing its impact on resources and total cost of ownership (TCO). A5.0 Identify requirements for maintaining secure network systems. A5.1 Follow laws, regulatory guidelines, policies, and procedures to ensure the security and integrity of information systems. A5.2 Identify potential attack vectors and security threats. A5.3 Take preventative measures to reduce security risks (e.g., strong passwords, avoid social engineering ploys, limit account permissions). A5.4 Use security software and hardware to protect systems from attack and alert of potential threats, anti-malware software, and firewalls. A6.0 Diagnose and solve software, hardware, networking, and security problems. A6.1 Use available resources to identify and resolve problems using knowledge bases, forums, and manuals. A6.2 Use a logical and structured approach to isolate and identify the source of problems and to resolve problems. A6.3 Use specific problem solving strategies appropriate to troubleshooting, eliminating possibilities, or guess and check. A6.4 Evaluate support needs for different data and systems configurations. A6.5 Evaluate solution methods recognizing the trade-offs of troubleshooting vs. reloading, reimaging, or restoring to factory defaults using a sandbox environment. A6.6 Distinguish types of symptoms and which component’s issue could exhibit those symptoms: the user, hardware, network, or software. A6.7 Diagram the underlying processes of a system that are likely involved in a problem. A7.0 Support and train users on various software, hardware, and network systems. A7.1 Recognize the scope of duties ICT support staff have and tiered levels of support. A7.2 Describe and apply the principles of a customer-oriented service approach to supporting users. | Information and Communication Technologies ICT 9 A7.3 Use technical writing and communication skills to work effectively with diverse groups of people, including users with less technical abilities. A7.4 Document technical support provided such as using a ticketing system. A7.5 Train users to assist them in being self-supporting: formal classes, one-on-one interactions, and process and how-to guides. A8.0 Manage and implement information, technology, and communication projects. A8.1 Develop the purpose and scope of a project. A8.2 Acquire, use, and manage necessary internal and external resources when supporting various organizational systems. A8.3 Use various tools to manage projects involving the development of information and communication systems. A8.4 Analyze business problems by using functional and cost-benefit perspectives. A8.5 Design, develop, implement, and monitor a project by creating and integrating technologies.
B3.6 Implement a functional wired and wireless network, including the installation and configuration of components, software, and plug-ins. B3.7 Evaluate, select, and deploy a variety of network architectures, information and communication technologies, and protocols. B4.0 Demonstrate proper network administration and management skills. B4.1 Identify and use network tools to troubleshoot and verify network availability and performance. B4.2 Identify common customer policies and procedures, including those for management of incidents. B4.3 Identify the implications of major protocols and international standards and their impact on network management. B4.4 Apply appropriate technologies to improve network performance for data, voice, and video transmission. B4.5 Apply the proper security patches, updates, and procedures necessary to maintain and support a network. B4.6 Use common help-desk tools and resources, such as incident tracking, knowledge database, and staffing to administer and manage a network. B4.7 Apply known effective methods of disseminating information and instruction to users. B4.8 Use project management skills and tools for managing and maintaining various types of networks. B4.9 Analyze network system interdependencies and constraints. B5.0 Demonstrate how to communicate and interpret information clearly in industry-standard visual and written formats. B5.1 Classify and use various electronic components, symbols, abbreviations, and media common to network topology diagrams. B5.2 Interpret, organize, and communicate complex network diagrams by using information collected from detailed drawings. B6.0 Use and assess network communication applications and infrastructure. B6.1 Identify and document the appropriate uses of networking services, products, and applications. 12 ICT | California Career Technical Education Model Curriculum Standards B6.2 Evaluate the features of communications software products in terms of their appropriateness to organizational tasks. B6.3 Configure compatible systems across various platforms and types of media. B7.0 Analyze a customer’s organizational needs and requirements to identify networking needs. B7.1 Describe the effective management of human, financial, and communications resources from the standpoints of the user and the provider. B7.2 Diagram physical and logical layouts of networks that support information and communication technologies. B7.3 Evaluate emerging products, services, and business models in relation to the creation, setup, and management of networks that support information and communication technologies. B7.4 Evaluate, create, and process voice, video, and data transmissions. B8.0 Identify security threats to a network and describe general methods to mitigate those threats.
B8.1 Identify and define command network security threats: hackers, crackers, viruses, worms, and Trojan horses. B8.2 Describe the importance of classifying appropriate monitoring devices and procedures for quick identification and prevention of security violations. B8.3 List the policies and procedures for routine administration, such as user agreement, incident reporting, and recovery for users. B8.4 Identify common potential risks and entrance points, including internal and external risks, and the tools used to neutralize them: firewalls; monitoring; and antivirus, spyware, and spam protection. B8.5 Identify and apply common techniques for disaster prevention and recovery. Prerequisites: Completing A+ Certification I and passing the Testout PC Pro Certification Exam(Required) Co-requisites: None Course content: Network Pro 1.4 - Network Connections As students study this section they will answer the following questions:
o Given a scenario where computers must communicate within a wired network, select and install the appropriate networking device(s). Network Pro 2.3 - Fiber Optic As students study this section, they will answer the following questions:
This section covers the following Network Pro exam objectives:
o Given a scenario and networking requirements, select and install cables for communication between computers and networking devices.