Download APCO Test Questions and Answers for Public Safety Communications and more Exams Communication in PDF only on Docsity!
APCO TEST
1) falsei-i iiiiiiiiii ☑️ iiitheitermi"PSAP"istandsifori"publicisafetyiaccessipoint 2) truei-i iiiiiiiiii ☑️ iiiprofessionalismiisidefinedibyiwhoiyouiare,iwhatiyouidoiandihowiothersiperceiveiyou 3) truei-i iiiiiiiiii ☑️ iiiethicsiinvolvesianiindividual'sipersonal,iprofessionaliandiorganizationalirulesioficonduct 4) falsei-i iiiiiiiiii ☑️ iiitheithreeiprimaryidisciplinesiofipublicisafetyicommunicationsiareilawienforcementicommunicati ons,ifireiserviceicommunications,iandiemergencyimanagementicommunications 5) truei-i iiiiiiiiii ☑️ iiitheitermi"vitaliservices"idefinesitheiprimaryifunctionsioritasksiofipublicisafetyicommunicationisy stem 6) truei-i iiiiiiiiii ☑️ iiiqualityiassuranceiprogramsiinitheiPSAPiincludeiactionsitakenitoiensureithatsistandardsiandiproce duresiareimetiandifollowed 7) falsei-i iiiiiiiiii ☑️ iiiaipolicyiisiaiguideitoiactioniandiprocedureiisiaiguideitoithinking 8) falsei-i iiiiiiiiii ☑️ iiibecauseitheitelecommunicatoricannotiseeicallersionitheiphone,inonverbalicommunicationiplaysin oipartiinihandlingipublicisafetyicallsiforiservice **9) Truei-i
- iiiiiiiiii☑️ iiiAiquestionithaticannotibeiansweredi"yes"iori"no"iisireferreditoiasianiopen- endediquestion**
11) Truei-i iiiiiiiiii ☑️ iiiWhenicallediuponitoitestifyiiniailegalicase,ikeepianswersisimple,iandiifiatipossibleiansweriyesiandi no 12) Falsei-i iiiiiiiiii ☑️ iiiRepeatingiiniaishortideclarativeistatementitheiemotionsiorifeelingsitheispeakericommunicatingiisi applyingitheiactiveilisteningitechniqueiofiparaphrasing 13) Falsei-i iiiiiiiiii ☑️ iiiAniobservationiisibasedioniassumptionsiandianiinferenceiisibasedionifacts 14) Truei-i iiiiiiiiii ☑️ iiiAsipartioficustomeriservice,icallersiexpectitoitalkitoiaiprofessional,ibeitreatediwithicourtesyiandis peakitoiaipersoniwhoicanisolveitheiriproblem 15) Falsei-i iiiiiiiiii ☑️ iiiEmergencyicallsicanionlyicomeiinionianiemergencyiline 16) Falsei-i iiiiiiiiii ☑️ iiiGivingilegaliadviceiand/oripersonaliopinionsitoicallersiisiallipartiofitelecommunicatorsijob 17) Falsei-i iiiiiiiiii ☑️ iiiRelyingionimemoryiduringiinformationigatheringiisiaigoodiwayitoigetiallitheidetails 18) Truei-i iiiiiiiiii ☑️ iiiAniaccurateidescriptioniofiweaponsiisicriticaliinformationiforiresponseiunits 19) Falsei-i iiiiiiiiii ☑️ iiiTheiALIiisitheicallingiparty'sitelephoneinumberianditheiANIiisitheicallingiparty'siaddressiandiandi dispatchiinformation **20) Truei-i
- iiiiiiiiii☑️ iiiE9-1-1isystemsienhanceiBasici9-1- 1 isystemsibyiautomaticallyiprovidingitheicaller'sitelephoneinumberiandiphysicaliaddress**
**36) iiiiiiiiii☑️ iii"Conference- in"iallowsitheitelecommunicatoritoicommunicateidirectlyiwithitheiTelematicsisubscribersireporti ngitheiemergency
- Truei-i** iiiiiiiiii ☑️ iiiLoggingirecorderiinformationicanibeiusediforiqualityiassurance/qualityiimprovementipurposes 38) Falsei-i iiiiiiiiii ☑️ iiiThei"EchoiProcedure"iisiusediiniradioitransmissionsitoiassigniresponses 39) Truei-i iiiiiiiiii ☑️ iiiTheiabbreviationsi"BOLO"iandi"ATL"ireferitoitheisameitypeiofiradio 40) Truei-i iiiiiiiiii ☑️ iiiWhenihandlingifireiserviceicalls,ipreliminaryidispatchiinformationishouldibeikeptitoiaiminimum 41) Falsei-i iiiiiiiiii ☑️ iiiAisimplexiradioisystemiallowsiforimanyitalkigroupsitoishareitheisameifrequencies 42) Truei-i iiiiiiiiii ☑️ iiiInihandlingilawienforcementicallsiforiservice,iproperiprioritizationioficallsiisiessential 43) Truei-i iiiiiiiiii ☑️ iiiTheiAMBERiAlertiisiainationwideisystemiorganizediunderistateioriregionaliplansitoiassistiinitheir ecoveryiofiabductedioriendangeredichildren 44) Falsei-i iiiiiiiiii ☑️ iiiVictimsiunderi 18 iyearsioldioriyoungerimayibeienterediintoiheiAMBERiAlertisystem 45) Truei-i iiiiiiiiii ☑️ iiiTheiprimaryidifferenceibetweenianiassaultiandiaibatteryiisiphysicalicontact 46) Truei-i iiiiiiiiii ☑️ iiiFamilyidisturbanceicallsipresentiaihighipotentialiforiassaultiagainstiresponseiunits
47) Truei-i iiiiiiiiii ☑️ iiiCarjackingiisiaicombinationiofirobberyiandiautoitheft 48) Falsei-i iiiiiiiiii ☑️ iiiPeopleiwhoitalkiaboutisuicideidoinotikillithemselves 49) Truei-i iiiiiiiiii ☑️ iiiTimeiisicriticalifactoriinistructureifire 50) Falsei-i iiiiiiiiii ☑️ iiiFiresiinitravelitrailersiandicampingitrailersiareiclassifiediasistructureifires 51) Truei-i iiiiiiiiii ☑️ iiiNIMSiisiaicomprehensive,inationaliapproachitoiincidentimanagement 52) Truei-i iiiiiiiiii ☑️ iiiTheiincidenticommandisystemi(ICS)iisianiintegralipartiofiNIMS 53) Truei-i iiiiiiiiii ☑️ iiiTheitypicalistandardiusediinidecidingiliabilityicasesiisiwhatiai"reasonableiandiprudentiperson"iw ouldidoiiniaisimilarisetioficircumstances 54) Falsei-i iiiiiiiiii ☑️ iiiLiabilityiisisomethingithatiisiclaimediasiexistingioribeingiasidescribedibutinotiyetiproven 55) Truei-i iiiiiiiiii ☑️ iiiUndericertainicircumstances,iaitelecommunicatoricouldibeiheldiliableiiniainegligenceilawsuit 56) Falsei-i iiiiiiiiii ☑️ iiiTheitelecommunicatorishouldialwaysireassureicallersithatiresponseiunitsiwereirightithere 57) Truei-i iiiiiiiiii ☑️ iiiMaintainingiaipositiveiattitudeiwillihelpitoireduceistress 58) (C)ichainioficommandi-i
69) (B)iP-ANIi-i iiiiiiiiii ☑️ iiiTheinumberiusedibyiwirelessicarriersitoirouteitheicalliandiidentifyitheicellisiteiwhichitheicalliorigi natediisireferreditoias... 70) (C)iVoIPi-i iiiiiiiiii ☑️ iiiAitechnologyithatiallowsiyouitoimakeitelephoneicallsiusingitheiinternetiis... 71) (C)iwherei(location)i-i iiiiiiiiii ☑️ iiiTheimostiimportantiinformationitheitelecommunicatorineedsitoireceiveiwheniprocessingiwireles sicalliis: 72) (A)iTTYi-i iiiiiiiiii ☑️ iiiTerminalitypeideviceiwithikeyboardiandidisplayiusedibyideafiandihearingiimpaired. 73) (C)idiversityi-i iiiiiiiiii ☑️ iiiUnderstandingithatieverybodyihasidifferencesialongilinesiofiage,irace,iethnicity,igender,isexualior ientation,ieconomicistatus,iphysicaliabilities,iandireligiousibeliefsishowsirespectiforiandiacceptance **74) (B)iTelematicsi-i
- iiiiiiiiii☑️ iiiTheitermiforitheiindustryiinvolvediinideliveringilocation- basediserviceitoiconsumeridrivenivehiclesiis:
- (A)iACNi-i** iiiiiiiiii ☑️ iiiTheiabbreviationiuseditoidescribeitheiautomaticitransmissioniviaiwirelessitechnologyioficriticaliv ehicleiandioccupantidataiimmediatelyifollowingiaicrashiis: 77) (C)iTelematicsiCalliCenteri-i iiiiiiiiii ☑️ iiiTheiabbreviationi"TCC"istandifor: 78) (D)ianiemergencyibuttoniactivation,inoivoiceicalli-i iiiiiiiiii ☑️ iiiAitelematicsicallithatiisisimilaritoiai 911 iopenilineicalliis: 79) (C)itheivehicleiintoitheiNCICisystemi-i iiiiiiiiii ☑️ iiiAitelematicsioperatoriforistolenivehicleitracking
80) (D)iMDT/MDCi-i iiiiiiiiii ☑️ iiiAismallicomputeriterminalithatipermitsidataitransfersibetweenitheiresponseiunitsianditheiPSAPiisi a: 81) (B)i 2045 ihoursi-i iiiiiiiiii ☑️ iiiForty0fiveiminutesiafteri8pm 82) (C)iAVLi-i iiiiiiiiii ☑️ iiiTheiabbreviationiforitheitechnologyithatiprovidesiaimappedilocationiofiresponseiunitivehicle 83) (C)ispeakiunemotionali-i iiiiiiiiii ☑️ iiiProperiradioidemeanoriandiattitudeirequiresithatiyou 84) (B)i 30 isecondsi-i iiiiiiiiii ☑️ iiiRadioibroadcastsishouldilastinoilongerithan 85) (B)idistinctivelyispelliwordsiwhichicouldibeimisinterpretedi-i iiiiiiiiii ☑️ iiiPhoneticialphabetiisiusediiniradioibroadcastingito 86) (D)iresponseiunitisafetyi-i iiiiiiiiii ☑️ iiiPerformingiregulariradioistatusichecksioniresponseiunitsicaniandienhance: 87) (C)iFederaliCommunicationsiCommissioni-i iiiiiiiiii ☑️ iiiLimitationsioniradioipower,iantennaiheightiandifrequencyiuseiareisetibyithe 88) (C)irepeateri-i iiiiiiiiii ☑️ iiiAideviceithatiextendsitheirangeiofiradioicommunicationsiisia... 89) (B)imobileiradioi-i iiiiiiiiii ☑️ iiiTransmitteriandireceiverimountediiniaivehicle. 90) (C)iradioiinteroperabilityi-i iiiiiiiiii ☑️ iiiTheitermiuseditoidescribeitheiabilityiforimultipleiagenciesitoiconverseiwithioneianotheriusingico mmoniradioifrequenciesiis:
103) (A)istagingiareai-i iiiiiiiiii ☑️ iiiUnderiICS,iaitemporaryilocationiforiavailableiresourcesinotiimmediatelyiassigned 104) (C)iLiaisoniOfficeri-i iiiiiiiiii ☑️ iiiWithiniICSicommandistaff,itheipersoniwhoiisitheipointioficontactiforirepresentativesifromiotheria gencies 105) (C)iadministrativeisectioni-i iiiiiiiiii ☑️ iiiWithiniICSigeneralistaff,itheisectionsiresponsibleiforiorderingiresourcesiandiprovidingifacilities,i supplies,iandiequipmentimaintained 106) (B)iDiscretionaryiacti-i iiiiiiiiii ☑️ iiiActionsidoneiwhereithereiareinoihardiandifastirulesiasitoitheicourseioficonductioneimustiorimustin otitake 107) (A)istandardioficarei-i iiiiiiiiii ☑️ iiiTheileveliofidutyiowedibyioneipersonitoianother 108) (D)ialliofitheiabovei-i iiiiiiiiii ☑️ iiiFailureitoikeepiworkirelatediconfidentiallyicouldiresultiin 109) (C)iRiskimanagementi-i iiiiiiiiii ☑️ iiipreventing,ireducing,iorilesseningitheinegativeiimpactsiofirisk
