Assertive
ness
Skills
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Assertive Skills Basics, Thesis of English Language
Assertiveness is a skill regularly referred to in social and communication skills training. Being assertive means being able to stand up for your own or other people’s rights in a calm and positive way, without being either aggressive, or passively accepting ‘wrong’. Assertive individuals are able to get their point across without upsetting others, or becoming upset themselves.
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2016/2017
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Assertive
ness
Skills
Objective
Explain What is Assertiveness Define Assertiveness List the Benefits of Being Assertive Describe the Liberation Cycle of Assertiveness Describe the Various Behavior Patterns
Compare Passive, Assertive and Aggressive Behavior
Explain the Power of Affirmations Describe the Various Skills for Assertiveness Explain the Process of Disagreeing Gracefully Explain the Four Steps to Saying ‘No’ Describe the Body Language while Saying ‘No’ Explain the Elements of Assertive Communication List the Role of Assertive Words in Assertiveness Describe the Non Verbal Aspects of Assertiveness Explain the Action Plan for Building Assertiveness
Introduction
Howard faces a lot of problem daily at his workplace. His subordinates do not obey him and do not follow Howard’s leadership. In spite of repeatedly telling his subordinates to complete a list of tasks, they do not tend to complete them. Howard is just not able to control his subordinates and is not able to communicate assertively. © ManagementStudyGuide.com. All rights
Introduction
Howard also faces a lot of problem with his boss. Howard’s boss loads all his own work on Howard’s shoulders and does not even give credit to Howard for the work done. Howard is just not able to say ‘no’ to his boss.
Introduction
Hence, you can see that Howard faces a lot of problem in his interactions at his workplace with his subordinates and boss as well in his personal relationships. All these problems arise because Howard is not assertive. Howard is not able to voice his ideas, opinions and views in a strong, confident and assertive manner.
Introduction
Thus, you can see that it is very important for you to develop ‘assertiveness skills’ and practice being ‘assertive’ in your interactions with everyone. Let us now learn about ‘assertiveness skills’ in detail. © ManagementStudyGuide.com. All rights
What is Assertiveness?
An honest, direct and appropriate expression of one's feelings, thoughts and beliefs.
Assertiveness is the ability to communicate your needs, feelings, opinions, and beliefs in an open and honest manner without violating the rights of others.
Assertiveness
A guaranteed way to win every argument
A guaranteed way to get what you want
A way to get others to feel like you feel
A way to get others to think like you think
A way to tell everyone everything all the time
Assertiveness is NOT:
Confirming confidently, positively. To defend one’s rights or opinions, sometimes with unnecessary zeal.
- Chambers Dictionary
Definition – Assertiveness
Assertiveness is defined as follows:
Expressing opinions or desires strongly and with confidence so that people take notice.
- Oxford Advanced Learners Dictionary
Definition – Assertiveness
Assertiveness is defined as follows:
Assertiveness Test
Take the Assertiveness Test to evaluate yourself and find if you are assertive or not. Answer the below questions about yourself as truthfully as possible. Do you feel comfortable accepting compliments?
Do you feel comfortable accepting compliments?
Are you able to refuse unreasonable requests from friends, family, or co-workers?
Are you able to refuse unreasonable requests from friends, family, or co-workers?
Are you able to stand up for your rights?
Are you able to stand up for your rights?
Can you comfortably start and carry on a conversation with others?
Can you comfortably start and carry on a conversation with others?
Do you ask for assistance when you need it?
Do you ask for assistance when you need it?
Assertiveness Test
Take the Assertiveness Test to evaluate yourself and find if you are assertive or not. Answer the below questions about yourself as truthfully as possible. Do you feel comfortable accepting compliments?
Do you feel comfortable accepting compliments?
Are you able to refuse unreasonable requests from friends, family, or co-workers?
Are you able to refuse unreasonable requests from friends, family, or co-workers?
Are you able to stand up for your rights?
Are you able to stand up for your rights?
Can you comfortably start and carry on a conversation with others?
Can you comfortably start and carry on a conversation with others?
Do you ask for assistance when you need it?
Do you ask for assistance when you need it?
- (^) If your answer is ‘YES’ to all 10 questions, then you are already practicing Assertiveness Skills.
- (^) However, if you have answered ‘NO’ to more than 3 of these 10 questions, then it indicates a need to understand and acquire Assertiveness Skills.
What does being Assertive Involve?
Being happy to defend your position, even if it provokes confict Being confident about handling confict if it occurs
Understanding how to negotiate when two people want diferent outcomes
Having a positive and optimistic outlook
Being assertive does not mean violating the rights of others
Being assertive does not involve humiliating other people