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ASSIGNMENT 2 FRONT SHEET
Qualification BTEC Level 5 HND Diploma in Computing Unit number and title Unit 3 : Professional Practice Submission date 27/03/2023 Date Received 1st submission 27/03/ Re-submission Date Date Received 2nd submission Student Name Tran Duc Long Student ID GCH Class GCH1106 Assessor name Do Manh Thai Student declaration I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism. I understand that making a false declaration is a form of malpractice. Student’s signature Grading grid
P5 P6 P7 P8 M4 M5 D3 D
Summative Feedback: Resubmission Feedback:
Grade: Assessor Signature: Date: Internal Verifier’s Comments: Signature & Date:
I. EVALUATE A RANGE OF EVIDENCE CRITERIA THAT IS USED AS A MEASURE FOR EFFECTIVE CPD (D4)
- A. INTRODUCTION
- WORK (P5). B. DISCUSS THE IMPORTANCE OF TEAM DYNAMICS IN THE SUCCESS AND/OR FAILURE OF GROUP
- I. Definition of team dynamics
- II. Characteristics of Team Dynamics that Make for a Winning Team
- III. The importance of team dynamics in the success and/or failure of group work
- IV. In my group
- 4.1. Success factor
- 4.2. Failer factor
- 4.3. Task Role:
- C. WORK WITHIN A TEAM TO ACHIVE A DEFINED GOAL (P6)
- I. Introduction of my group work
- About the group.............................................................................................................................
- About the event
- II. My role in the group work
- III. Result of group work
- D. DISCUSS THE IMPORTANCE OF CPD AND ITS CONTRIBUTION TO OWN LEARNING (P7)
- I. Definition of CPD (continuing professional development)
- II. Why CPD importance
- III. CPD contribution to YOUR own learning
- E. OBJECTIVES AND REQUIRED SKILLS, KNOWLEDGE AND LEARNING FOR OWN FUTURE (P8)
- I. Setting goals
- 2.1. Short-term goals
- 2.2. Long-term goals
- II. Three skills need to develop - 2.1 Time management skills - 2.2 Communication skills - 2.3 Leadership skills
- III. Strengths and weaknesses
- 3.1 Weaknesses................................................................................................................................
- 3.2 Strengths
- IV. Develop strengths and weaknesses
- 4.1 Develop strengths
- 4.2 Improve weakness
- V. Rating development needs
- VI. Development plan
- EFFECTIVENESS IN TERMS OF ACHIEVING SHARED GOALS (M4) F. ANALYZE TEAM DYNAMICS, IN TERMS OF THE ROLES GROUP MEMBERS PLAY IN A TEAM AND THE
- I. Overview............................................................................................................................................
- II. Roles of team member in team dynamics
- III. Summary
- ON PERFORMANCE WITHIN THE WORKPLACE (M5).................................................................................... G. COMPARE AND CONTRAST DIFFERENT MOTIVATIONAL THEORIES AND THE IMPACT THEY CAN HAVE
- I. Maslow’s Hierarchy of Needs
- II. Herzberg’s Two-Factor Theory/Motivator-Hygiene
- III. The Equity Theory
- H. A CRITICAL EVALUATION OF YOUR OWN ROLE AND CONTRIBUTION TO A GROUP SCENARIO (D3)
- J. CONCLUSION
- K. CRITICAL EVALUATION
- I. Strength
- II. Weaknesses
- III. Improvement
- IV. I look forward to my grade
- L. REFERENCE LIST.....................................................................................................................................
- FIGURE 1: TEAM DYNAMICS (TEAMTECHNOLOGY, 2023) Table of Figure
- FIGURE 2: PLACE CHOOSEN TO ORGANIZE EVENT
- FIGURE 3: TEAMWORK IS THE KEY TO SUCCESS
- FIGURE 4: CDP (JOHNSTON, 2021)
- FIGURE 6: SETTING GOALS
- FIGURE 7: TIME MANAGEMENT SKILLS
- FIGURE 8: COMMUNICATION SKILLS
- FIGURE 9: LEADER SKILLS.....................................................................................................................................
- FIGURE 10: STENGTH AND WEAKNESS
- FIGURE 11: WEAKNESS
- FIGURE 12: STRENGTH
- FIGURE 13: DEVELOP STRENGTHS
- FIGURE 14: IMPROVE WEAKNESS
- FIGURE 15: RATING DEVELOPMENT NEEDS
- FIGURE 16: MY RATING DEVELOPMENT NEEDS
- FIGURE 17: MASHOW'S HIERARCHY OF NEEDS........................................................................................................
- FIGURE 18: HERZBERG’S TWO-FACTOR THEORY/MOTIVATOR-HYGIENE
- FIGURE 19: THE EQUITY THEORY
individual personalities, skills, and attitudes, team size, structure, leadership, culture, and external environmental factors. Understanding and managing team dynamics is crucial for promoting a positive team environment and achieving optimal performance and outcomes. (teamtechnology, 2023) II. Characteristics of Team Dynamics that Make for a Winning Team There are several key characteristics of team dynamics that are commonly associated with high-performing, winning teams:
- Clear Goals: A winning team has a clear understanding of its goals and objectives, and all team members are committed to achieving them.
- Communication: Effective communication is essential for a winning team. All team members should feel comfortable sharing their ideas, concerns, and feedback openly and honestly.
- Trust: Trust is a vital component of successful team dynamics. Members must trust each other's skills, judgment, and intentions to work together effectively.
- Cooperation: A winning team functions as a cohesive unit, with all members working together to achieve the team's goals. Each member's strengths and weaknesses are recognized and leveraged to optimize performance.
- Accountability: Each team member should be accountable for their individual contributions to the team's success. A winning team operates with a sense of responsibility and ownership for its outcomes.
- Adaptability: A winning team is adaptable and able to adjust to changes in its environment or circumstances. Members are flexible and open-minded, able to pivot as needed to stay on track.
- Positive Attitude: Finally, a winning team has a positive, can-do attitude. Members are motivated and committed to the team's success, maintaining a sense of enthusiasm and energy even when faced with challenges. III. The importance of team dynamics in the success and/or failure of group work Team dynamics play a crucial role in the success or failure of group work. When team members work well together, they can leverage each other's strengths, share ideas and knowledge, and achieve better results than they could individually. Conversely, when team dynamics are poor, communication breaks down, and conflicts arise, leading to suboptimal performance, missed deadlines, and project failure. (Mindtools, 2023) Effective team dynamics ensure that all team members have a clear understanding of their roles, responsibilities, and goals. When roles and responsibilities are clearly defined, and goals are aligned, team members can collaborate more effectively, reduce overlap,
and work towards a common objective. Good team dynamics also foster open communication, trust, and respect among team members, allowing them to share feedback, ideas, and concerns, and to address conflicts constructively. On the other hand, poor team dynamics can lead to a lack of trust, poor communication, and decreased motivation. When team members do not feel heard or valued, they may become disengaged, leading to lower productivity and performance. Conflicts and disagreements can also arise when team members have different expectations, goals, or opinions, leading to unproductive arguments and delays. In summary, team dynamics are a critical factor in the success or failure of group work. When team members work well together, communication is open and honest, and roles and responsibilities are clearly defined, the team can achieve its goals and objectives effectively. On the other hand, when team dynamics are poor, conflicts and misunderstandings can arise, leading to suboptimal performance, missed deadlines, and project failure. (Mindtools, 2023) IV. In my group
4.1. Success factor
Success factor How to achieve it Provide innovative suggestions. In my group, we've developed a dynamic working environment to encourage everyone's innovation. Respect for all points of view We recognize that everyone's viewpoints are important and should be listened and respected into account when making decisions. Adhere to the established principles We established regulations and punishments for members who broke those rules. Everyone all treated fairly We recognize that each individual's viewpoint and decision affects the work of the entire team. When all issues are handled transparently, team members can put their trust in one another and operate with peace of mind. Accept the distinction Everyone learns to tolerate differences and not be bothered by the work habits of some team members simply because they are not the same.
4.2. Failer factor
Conflict is unavoidable in teamwork, thus we must occasionally spend more time resolving differences. If we avoid conflicts, we have more time to complete the job rather than dealing with controversies.
Nguyen Thi Huyen Trang Opinion Giver, Harmornizer - Give perspective on activities, games and travel schedules during the trip. Games such as blindfold catching goats, jumping sacks,....She arranges fun places to go from far to near, such as Monkey Island, Vinpearland,.... to facilitate moving and withdrawing short travel time. Le Ba Chien Information Seeker, Commentator
- He provides information about the location, restaurants, hotels, and contact information of the managers.
- He also gives suggestions for event space decoration units and gives decoration samples.
- Evaluate and highlight the strengths and weaknesses of the opinions people provide. He objected to holding water games because some people can't swim. In my opinion, I believe that all the members are fulfilling their roles adequately. They assist and collaborate with one another to ensure that the work is completed successfully. Additionally, we make an effort to connect our roles and comprehend each other's responsibilities to foster understanding and provide support. Overall, we work together effectively as a team and have accomplished our project goals.
C. WORK WITHIN A TEAM TO ACHIVE A DEFINED GOAL
(P6)
I. Introduction of my group work
1. About the group
Our group was established through the project "Gala dinner- Connect together" implemented for all eployees in company. Our group is include 5 members: me (Tran Duc Long), Vu Minh Ngoc, Nguyen Huyen Trang, Le Ba Chien, and Sa Duc Anh. Because we were in the same class for more than a year, we understand each other's personalities and attitudes, and the ability is pretty good. So the division of tasks is quite easy.
- Our group chose Ngoc to be the Leader because of the dedication and responsibility in the work, as well as its strong leadership. She is in charge of assigning work to team members and meeting partners.
- A person who has a very good mathematical thinking ability, sense of humour, and ability to resolve conflicts within team, Trang acting as my team's supervisor and accountant.
- Duc Anh is the technician of his team, his task is to manage the equipment for the event organization
- Chien is the group's secretary, he is in charge of recording and summarizing the opinions of the members in each meeting of the group.
- I am looking for information and providing information in the group. It is my duty to provide information on the status of restaurants and hotels so that the team is no longer confused in finding the right hotel for the project. In conclusion, each member of the team is responsible for adhering to the leader's instructions and completing the task requirements. They all complete the task that was assigned to them.
2. About the event
Name of the event: “Connect together” Goals: The program will give the employees, managers:
- Strengthen the connection and exchange between departments, employees and managers in the company.
- Summary of activities in the first 6 months of the year.
- Reward and motivate employees at work.
- Create a leisure time, relax after a working time. Participant: 100 Managers and Senior Staff of Company. Time: Wednesday 7 June - Sunday 11 June 2023. Location: VinPearl Luxury Nha Trang, Hon Tre Island
Figure 3 : Teamwork is the key to success After a while, I joined my group to create the initiative "Connect Together." Teamwork gave us with the information we required for my future career. Being the technical leader of my group is something I never contemplated before joining the project. This was my first time in this job, therefore I had some difficulties, but with the aid of the entire team, I progressively finished my obligations. I've honed a variety of skills, including communication, and I've progressively learned to set aside enough time to complete my responsibilities. Finally, with the team's drive and coordination to support one another, we were able to turn barriers into motivations to achieve better. Throughout the event's planning and implementation, all members of the team worked effectively together and contributed significantly to the program's success. Each person is responsible for his or her function and collaborates closely to reach a common goal. We've learned a lot from one another and are proud of what we've accomplished in this event.
D. DISCUSS THE IMPORTANCE OF CPD AND ITS
CONTRIBUTION TO OWN LEARNING (P7)
I. Definition of CPD (continuing professional development)
Continuing Professional Development (CPD) refers to the ongoing process of learning and development that professionals engage in throughout their careers to maintain and enhance their skills and knowledge. This could involve a range of activities, such as attending conferences, workshops, and courses, engaging in self-directed learning, participating in mentoring or coaching programs, and seeking feedback from colleagues or clients. The aim of CPD is to ensure that professionals stay up-to-date with the latest industry developments, best practices, and trends, and that they remain competent and effective in their roles. CPD is typically a requirement for many professions, such as
healthcare, law, education, and finance, and is often mandatory for maintaining professional licensure or certification. (Johnston, 2021) Figure 4 : CDP (Johnston, 2021) ➢ CPD for Individuals:
- CPD for individuals refers to the process of ongoing learning and development that professionals undertake on their own, outside of any employer-mandated training or education. This could include attending conferences or workshops, reading industry publications, taking online courses, participating in professional associations, and engaging in self-directed learning. The goal of CPD for individuals is to stay current with industry developments, trends, and best practices, to enhance their skills and knowledge, and to stay competitive in the job market. (Johnston, 2021)
- CPD for individuals can also help professionals to achieve their career goals, whether that's advancing to a higher position, transitioning to a new field, or developing a new set of skills. It can also help individuals to build their professional network, establish their credibility within their industry, and improve their job performance.
- It's important to note that CPD for individuals is not just limited to those who work in regulated professions, but can be valuable for anyone looking to stay competitive in their field and maintain their relevance in the job market. ➢ CPD for Organisations:
- CPD for organizations refers to the process of providing training and development opportunities to employees to enhance their skills, knowledge, and performance. This could include offering formal training programs, workshops, coaching, mentoring, and on-the-job training.
- Career development: CPD can help professionals to achieve their career goals by developing new skills, gaining new knowledge, and increasing their credibility within their industry. This can lead to new opportunities for advancement and career progression.
- In summary, CPD is important for professionals to stay up-to-date, enhance their skills and knowledge, meet regulatory requirements, improve job performance, build a professional network, and achieve their career goals. (Anon, 2023).
III. CPD contribution to YOUR own learning
CPD's contribution to my own learning. Continuous Professional Development (CPD) can significantly contribute to my own learning in several ways:
- Staying up-to-date: I am currently studying information technology at the university of greenwich in Vietnam. My major requires me to stay up to date with the latest trends and advancements in my field And CPD allows me to personally do this, it helps me stay relevant and competitive in my profession.
- Acquiring new skills and knowledge: I have learned an amazing amount of knowledge and important skills to help me advance my professional career from two famous CPD programs: Project Management Professional (PMP) and Microsoft Certified Systems Engineer (MCSE).
- Career advancement: CPD can improve my chances of career advancement. By demonstrating a commitment to continuous learning and professional development, I may be more likely to be considered for promotions and other career opportunities.
- Meet regulatory requirements: In the IT industry I'm studying, a CPD is required to maintain a license or certification. In these cases, I must participate in the CPD programs necessary to maintain good standing and continue to practice in the profession.
- Personal Growth: CPD can also contribute to my personal growth and development. It can help me develop self-awareness, improve their communication and leadership skills, and improve their teamwork. Overall, CPD can have a significant impact on my personal career development, and it is essential that I continue to learn and strive to develop my competence in the field of information technology.
E. OBJECTIVES AND REQUIRED SKILLS, KNOWLEDGE
AND LEARNING FOR OWN FUTURE (P8)
I. Setting goals
Figure 5 : Setting goals A goal is a point in life that we work for, an intention, a direction that is presented to us, and a motivator to urge our own effort. I must set a goal for myself because it is my future. If I want to be successful, I need to set some goals for myself. In order to achieve success in life, I've set a passion, a goal, and a clear path for myself to pursue. Since then, I've devised a detailed technique for dividing distinct plans. 2.1. Short-term goals Short-term goals Duration Start Finish Process Monitor Note Complete react js and php courses on website gokisoft.com 4 months 31 / 01 /202 3 30 /0 4 /2023 9 0% Myselft & gokisoft Spend at least 2 hours a day studying. Complete 2 lessons in one day. Completing my own sales website fullstack (Longtech) 1 months 01/04/2023 30/04/2023 90% Myself Complete website including html, css, javascipt, and php Save money to buy a new phone 3 months 17/03/2023 17/06/2023 45% Myself and my family Get a part-time job and save at least 2.5$ every day Win the greenwich best student award 3 months 07 /0 2 /2023 07 / 05 /2023 10 0% Myself Practice code in 6 hours a day. 2.2. Long-term goals
specific goals and prioritize each task. When I have a certain goal in mind, I know what I need to do to achieve it. Furthermore, creating a scientific work atmosphere is a possibility. My office is scientifically arranged, so I don't have to waste time looking for vital paperwork and records.
2.2 Communication skills
Figure 7 : Communication skills Having effective communication skills is essential for establishing business connections and building personal relationships. Good communication skills enable you to connect with others, gain their trust, and develop close bonds. In contrast, poor communication skills can lead to misunderstandings and mistakes, especially if complex language is used. Communication skills are considered soft skills that involve the ability to listen actively, convey information clearly, interact with others, and collaborate towards common goals. People with strong communication skills can build multiple relationships, as their words have a significant impact on those around them. Despite the fact that my communication skills are above average, if not exceptional. I do, however, want to make this knowledge into an art form. Because communication is a two-way street involving two or more individuals, I need to develop and enhance my listening skills. Learn to actively listen can also be rather than imposing my beliefs on others. Understanding, empathy, and respect are all examples of having an open mind, as are opening my heart to trust the other person and openly discussing stories and facts.
2.3 Leadership skills
Figure 8 : Leader skills Leadership skills refer to the aptitude of an individual to coordinate and manage tasks for a group of people to achieve a common goal. Whether in a managerial position or leading a project, having leadership skills is crucial in motivating and guiding others to carry out their responsibilities within a designated timeframe. Leadership is a combination of various soft skills, and not limited to a single trait. It requires having a clear vision and principles, as well as the courage and competence to actualize it. In my opinion, I consider myself a hesitant leader who lacks the ability to make sound and accurate decisions. Therefore, I need to concentrate on improving my leadership skills in the future. To achieve this, I need to practice making quick decisions in diverse situations and gain supervisory experience in different environments. Additionally, I should not wait for significant events to demonstrate my leadership potential but instead look for small opportunities to showcase my abilities. III. Strengths and weaknesses Every individual has their own set of strengths and weaknesses, and it is crucial to acknowledge and address them in order to enhance ourselves. Strengths can be defined as our natural abilities that allow us to perform tasks with ease and efficiency. On the other hand, weaknesses are areas that require improvement and may not be as proficient. It is important to recognize that everyone possesses both strengths and weaknesses, and they can be improved through intentional effort and dedication.
