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The objective of the audit was to determine that all planned elements1 of the management system(s), relevant to the scope of.
Typology: Exercises
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Of organization:
INSTITUT TEKNOLOGI NASIONAL MALANG
Client number: QU
Report Author: Rudy Wijaya
Visit date: August 28-29, 2017
Visit duration 6.0 onsite + 0 desktop (man-day)
Audit objectives
The objective of the audit was to determine that all planned elements^1 of the management system(s), relevant to the scope of certification, at the sites specified, are effectively addressed by the organisation. These are detailed in the following table:
Visit type Certification standard(s) Level of integration
Certification Number
Surveillance Audit ISO 9001:2008 N/A NA QU N/A N/A Certification scope: Provision of Higher Education Including Faculty of Civil Engineering and Planning ( such as : Civil Engineering , Architecture , Geodesy Engineering , Environmental Engineering , Urban and Regional Planning , Civil -Structure Engineering (Diploma)) and Faculty of Industrial Technology ( Such as : Mechanical Engineering ( Undergraduate and Diploma ) , Electrical Engineering ( Undergraduate and Diploma ) , Industrial Engineering ( Undergraduate and Diploma ) , Informatics Engineering, Chemical Engineering ) Status: Quality Management System audit was conducted, No changes Exclusions: 7. Status of Organization and Employees
Any changes from previous audit? YES No
(Please detail the changes here)
Head Office Address No. of employees (FTE)
Additional locations covered by this report (Record site name, address, the number of employee and the period of the temporary/construction site in case where multiple site or construction/temporal site is applicable)
(^1) See notes.
Conclusion
It is recommended to EQA Head Office that the management system continues to meet, subject to corrective action, the requirements of EQA certification..
Transition to ISO9001: 2015 is not yet recommended..
A total of 0 major non conformities and 3 minor non conformities were raised during this visit. Full details are given within the body of this report
Based upon these findings a Corrective Action Plan is required.
Where required, the Corrective Action Plan must: ļ· Be submitted as a MS Word document. ļ· Reference your company name, the visit date and each nonconformity reference number, given in this report. ļ· Confirm the specific corrections made to address the issue (s) raised in the nonconformity and ensure the problem has been contained, together with the responsibilities and timescales for this (f it has not been completed already). ļ· Define the action plan to be taken that will identify and address the root cause(s) of the nonconformity, together with the responsibilities and timescales for completion.
The corrective action plan and its evidence must be submitted to EQA no later than 2 month.
It will be reviewed by your auditor for adequacy and EQA will confirm to you in writing the result of this review. The effectiveness of these actions will then be reviewed at your next planned visit..
ļØ Evaluation on the level of management system integration (Only required in case where two or more management system are applicable)
ā The level of management system and its operation ļ An integrated documentation set, including work instructions to a good level of development, as appropriate ( Y, N) ļ Management Reviews that consider the overall business strategy and plan ( Y, N) ļ An integrated approach to internal audits ( Y, N) ļ An integrated approach to policy and objectives ( Y, N) ļ An integrated approach to systems processes ( Y, N) ļ An integrated approach to improvement mechanisms, (corrective and preventive action; measurement and continual Improvement) ( Y, N) ļ Integrated management support and responsibilities ( Y, N)
ā Have auditors involved been qualified for each management system? Y, N
ļØ Organizational context and complexity Organizational context that influences main stockholder, customers, status of subcontractor, whether or not it has foreign workers and complexity of production process is as below : the context of this higher education organization (national technology institute-Malang), is to provide and organize higher education in the field of engineering to meet market needs such as, community, higher education, private college coordination, and government. the hope of the community is to obtain higher education, so that they can get a job after this higher education, for the government also benefit and fulfilled, for example the availability of candidates with high education and sufficient competence so that productivity can be achieved. to meet all of ITN- Malang (this organization), has provided various resources to support this higher education process from curriculum planning, infrastructure provision, and quality assurance by internal team ļØ Evaluation on compliance and effectiveness of management system Evaluation opinion on compliance and effectiveness of management system (including new management system in case of transition audit for new standard) application is as below : The complexity of operational processes has been designed and defined in the educational guidelines that refer to the 2014-2019 edition of the ITN-Malang educational manual, the outlines of strategies for educational implementation described in this manual, such as the design of curricula that have been adapted to national regulations on education ( has been done), scheduling / determining the educational calendar has also been fulfilled, as well as the implementation of teaching and learning activities and practicum has been implemented and still in the process and the exam must be done to determine the graduation of students have been designed, the entire operational process of the organization is in accordance with the system the quality management that has been executed, to monitor its achievement is done quality assurance of the internal audit team and the results reported as the evaluation material for management review
Personnel involved
The following personnel from your company were involved in this audit and or the opening and meeting: Name Job Title OM CM Dr. Ir. Lalu Mulyadi, MTA Rektor / Head of Institute Dr. Ir. Julianus Hutabarat,MT Wakil Rektor 1 / Deputy 1 Dr. Ir. Kustamar, MT Wakil Rektor 2 / Deputy 2 Ir. Daim Triwahyono, M.S.A Management Representative ā LPM Head Ir. Subandiyah Aziz, CES Dean Ir. Hery Setyobudiarso, M.Sc Dean Endah Kusuma, Ssi,M.Kes Head of Administration Sibut, ST, MT Head of Program Ir. Yususf Ismail, MT Head of Program Ir. Harimbi Setyawati, MT Head of Program Kartika sari, ST Staff OM (^) Indicates if opening meeting attended, CM (^) if closing meeting attended.
The audit was conducted for EQA by:
Name Role Gugup Sunarko Lead Auditor Temter Ganda Pissa Auditor Rudy Wijaya Auditor
Audit Progamme
Three-year audit program (Annex 1) is to manage checking ācore processesā, which should be checked at every audit, monitoring audit plan and implementation for āgeneral management processā, which should be checked at least once per certification cycle, and checking āmain quality/environmental/health & safety activitiesā in terms of management system aspect. This 3-year audit program should be updated at every audit and provided for next term of audit for reference.
Follow up actions from the previous audit
Where applicable, the effectiveness of proposed corrective actions from nonconformities raised (NCR) at the previous audit has been reviewed and is detailed in the table below:
Nonconformities raised at this audit
The following nonconformities (NCR) and observations were raised at this visit, against your current standards.
Ref. No.
Category of NCR / Status
Details of nonconformity Follow up action reviewed by L.Auditor
Clause
cl. 4.2.
cl. 7.5.
cl. 8.2.
Note: Closure at this stage is based upon proposed actions, which are subject to verification at the next visit.
Annex 1. 3-year audit program
3 - Year Audit Program Explanatory notes
P : Plan A : Action
Audit Stage Stage 1 Stage 2 Surv. 1 Surv. 2 Re- Certificate
Multisite(s) NA NA NA NA NA
Visit duration(MD) 1 2 1 1 2
Main aspects and activities
Main Quality/Environmental/H&S aspects and activities
Planning Curriculum Plan A A P P Survey to student A A P P Regulation A A P P Trial of curriculums A A P P Processing Learning Processes A A P Presentation A A P Practicum A A P Examination A A P checking Monitoring report A A P^ P Customer Survey A A P P Graduate monitoring A A P^ P
Journal System A A P^ P Decisions Processes Review A A P Instrument System A A P New Targets A A P
Must-check process(es)
Items to be checked at every visit
Internal Audit A A A P P
Management Review A A A P P Quality policy, quality goal and quality goal achievement plan
Legal Compliance A A A P P
Infrastructure A A A P P
Nonconformities and corrective actions
Design and development program
General Management Processes
Understanding of organization and organizational situation
Communication A A A P
Documented information A A A P Support A A P Appropriateness A P P
Customer satisfaction/Customer importance
Nonconformity output/Product control A A A P
