C715: Organizational Behavior – Study Notes
1. Foundations of Organizational Behavior
•Organizational Behavior (OB): Study of how individuals and groups act within organizations.
•Three Levels of OB: Individual, Group, Organizational.
•Managers use OB to improve productivity, engagement, and culture.
2. Personality and Values
•Big Five Personality Traits: Openness, Conscientiousness, Extraversion, Agreeableness,
Neuroticism.
•Core Self-Evaluations: Self-esteem, self-efficacy, locus of control, emotional stability.
•Values influence workplace behavior and decision-making.
3. Perception and Decision-Making
•Perception: How individuals interpret their environment.
•Attribution Theory: Internal vs. external causes of behavior.
•Common Biases: Confirmation bias, halo effect, overconfidence bias.
•Rational Decision-Making Model vs. Bounded Rationality.
4. Motivation Theories
•Maslow’s Hierarchy of Needs.
•Herzberg’s Two-Factor Theory (Hygiene vs. Motivators).
•Expectancy Theory (Effort → Performance → Reward).
•Equity Theory (Fairness in rewards).
