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STUDY GUIDE RATED A+
_______________________________ define measures of value attributes to be used for assessing and comparing solutions and alternative designs. Acceptance criteria are used to define the requirements, outcomes, or conditions that must be met in order for a solution to be considered acceptable to key stakeholders. Evaluation Criteria are the measures used to assess a set of requirements in order to choose between multiple solutions. - correct answer ✅Acceptance and Evaluation Criteria The _______ is used to record, track, and prioritize remaining work items. - correct answer ✅Backlog The ________________ is used to manage performance in any business model, organizational structure, or business process. - correct answer ✅Balanced Scorecard _____________________________ are conducted to improve organizational operations, increase customer satisfaction, and increase value to stakeholders. - correct answer ✅Benchmarking and Market Analysis _______ is an excellent way to foster creative thinking about a problem. The aim of _____________ is to produce numerous new ideas, and to derive from them themes for further analysis. - correct answer ✅Brainstorming _________________________ provides a framework for scoping and planning by generating a shared understanding of outcomes,
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identifying alignment with strategy, and providing a scope and prioritization filter. - correct answer ✅Business Capability Analysis A ___________ provides a justification for a course of action based on the benefits to be realized by using the proposed solution, as compared to the cost, effort, and other considerations to acquire and live with that solution. - correct answer ✅Business Case A ___________________ describes how an enterprise creates, delivers, and captures value for and from its customers. - correct answer ✅Business Model Canvas _____________________ is used to identify, express, validate, refine, and organize the rules that shape day-to-day business behavior and guide operational business decision making. - correct answer ✅Business Rules Analysis _____________ encourage participants in an elicitation activity to collaborate in building a joint understanding of a problem or a solution. - correct answer ✅Collaborative Games A ___________ is used to organize the business vocabulary needed to consistently and thoroughly communicate the knowledge of a domain. - correct answer ✅Concept Model
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________________ is used to elicit business analysis information, including contextual understanding and requirements, by examining available materials that describe either the business environment or existing organizational assets. - correct answer ✅Document Analysis __________ is used by business analysts and other stakeholders to forecast the cost and effort involved in pursuing a course of action. - correct answer ✅Estimation _________________ is used to understand the financial aspects of an investment, a solution, or a solution approach. - correct answer ✅Financial Analysis A __________ is a means to elicit ideas and opinions about a specific product, service, or opportunity in an interactive group environment. The participants, guided by a moderator, share their impressions, preferences, and needs. - correct answer ✅Focus Group _______________________ helps manage complexity and reduce uncertainty by breaking down processes, systems, functional areas, or deliverables into their simpler constituent parts and allowing each part to be analyzed independently. - correct answer ✅Functional Decomposition A ________ defines key terms relevant to a business domain. - correct answer ✅Glossary
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__________________ is used to identify where, what, why, when, how, and for whom information is exchanged between solution components or across solution boundaries. - correct answer ✅Interface Analysis An ________ is a systematic approach designed to elicit business analysis information from a person or group of people by talking to the interviewee(s), asking relevant questions, and documenting the responses. The interview can also be used for establishing relationships and building trust between business analysts and stakeholders in order to increase stakeholder involvement or build support for a proposed solution. - correct answer ✅Interview _____________ is used to capture and assign responsibility for issues and stakeholder concerns that pose an impact to the solution. - correct answer ✅Item Tracking The purpose of the ______________ process is to compile and document successes, opportunities for improvement, failures, and recommendations for improving the performance of future projects or project phases. - correct answer ✅Lessons Learned _______ and _____________________ measure the performance of solutions, solution components, and other matters of interest to stakeholders. - correct answer ✅Metrics and Key Performance Indicators (KPIs)
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________________ assesses a process for its efficiency and effectiveness, as well as its ability to identify opportunities for change. - correct answer ✅Process Analysis ____________________ is a standardized graphical model used to show how work is carried out and is a foundation for process analysis. - correct answer ✅Process Modelling ___________ is used to elicit and validate stakeholder needs through an iterative process that creates a model or design of requirements. It is also used to optimize user experience, to evaluate design options, and as a basis for development of the final business solution. - correct answer ✅Prototyping _______ are used to evaluate the content of a work product. - correct answer ✅Reviews ______________________________ identifies areas of uncertainty that could negatively affect value, analyzes and evaluates those uncertainties, and develops and manages ways of dealing with the risks. - correct answer ✅Risk Analysis and Management ___________________________________ is used to ensure coverage of activities by denoting responsibility, to identify roles, to discover missing roles, and to communicate results of a planned change. - correct answer ✅Roles and Permissions Matrix
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______________________ is used to identify and evaluate the underlying causes of a problem. - correct answer ✅Root Cause Analysis ______________________ defines the nature of one or more limits or boundaries and places elements inside or outside those boundaries. - correct answer ✅Scope Modelling __________________________ are used to model the logic of usage scenarios by showing the information passed between objects in the system through the execution of the scenario - correct answer ✅Sequence Diagrams _____________________________ are used to assist the business analyst in analyzing stakeholders and their characteristics. - correct answer ✅Stakeholder List, Map, or Personas _____________________________ is used to describe and analyze the different possible states of an entity within a system, how that entity changes from one state to another, and what can happen to the entity when it is in each state. - correct answer ✅State Modelling A ________________________________ is used to elicit business analysis information—including information about customers, products, work practices, and attitudes—from a group of people in a structured way and in a relatively short period of time. - correct answer ✅Survey or Questionnaire
