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Miscommunication in interpersonal communication and how it can be overcome. It highlights the six basic principles of effective communication, the four different forms of noise, and how to be a competent communicator. The author prioritizes two principles: taking responsibility for communication behavior and respecting others. The document uses a video example to illustrate how miscommunication can occur due to physical noise and cultural differences. The author also discusses how they apply these principles in their workplace as an enlisted airman.
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W1 Assignment: Miscommunication COM200 Interpersonal Communication Prior to beginning this assignment, we were tasked to read Chapter 1: Introduction to Communication and to watch the A Failure to Communicate video. After reading Bevan’s Chapter 1 and doing research on my own, I’ve attained more knowledge on the different instances of miscommunication, the six basic principles of effective interpersonal
communication, the four different forms of noise, and how certain noise can be overcome. The video displays exactly how miscommunication happens in our everyday lives. In the A Failure to Communicate video, two women meet at a train station while one is deaf and the other wears a face cover.. Some instances of miscommunication in this video is the deaf lady (receiver) not being able to read the woman’s (sender) lips due to her face cover that has something to do with her culture, not being able to remove it. Another one is all the physical noise in the station, they would’ve been able to communicate with each other using the deaf lady’s gadget but ongoing noise in the background didn’t allow them to. Lastly, the sender of this video didn’t know sign language and the receiver was unable to understand what the sender was trying to say. According to Bevan, “the notion of being both appropriate and effective in your interaction with others is called communication competence”. (Bevan, 2020, 1.4). Being a competent or effective communicator may seem simple but there is a lot more to it. In this paper, I will be prioritizing two out of six of these principles. To be a more competent communicator it’s important to always take responsibility for your communication behavior. One must “take ownership of the messages that you encode by striving to be accurate and clear in your nonverbal and verbal communication with others” (Bevan, 2020, 1.4). Before engaging in a conversation, especially while I’m at work, I would have intrapersonal conversations with myself to make sure I know exactly what to say to the receiver. Being a 22 year old enlisted airman talking to 30+ year old officers, I always make sure I know what I’m talking about and when I don’t, I confidently ask them for clarification. Asking for clarification ensures that the same mistakes of miscommunicating won’t happen again. A second principle of competent communication that falls within the lines of my first example is to respect others as well as yourself. As stated, my
physical noise from the station is something that we can’t change because of the certain settings. Knowing that wherever they were at the station and how loud it gets, it would be best for the characters to go someplace else where you wouldn’t be able to hear the trains or the intercom. After completing the reading and watching the video, I realized how important it is to be aware of certain instances that will cause miscommunication. The importance of taking responsibility for your communication behavior and respecting others and yourself, the two principles that were both followed and not followed by the characters in the video. Physical noise is just an external form of noise so learning from this video, it’s best to find a place where the physical noise isn’t so loud. Reference: Bevan, J. L. (2020). Making connections: Understanding interpersonal communication (3rd ed.). Retrieved from https://content.ashford.edu/
