Communication Spring 2012 - Class 20 | 189 101, Study notes of Communication

Class 20 Material Type: Notes; Professor: Estlein; Class: 189 - INTRO COMM & INFO; Subject: COMMUNICATION AND INFORMATION; University: Rutgers University;

Typology: Study notes

2011/2012

Uploaded on 04/13/2012

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Communication 101
Spring 2012
Small Group
Communication
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Communication 101

Spring 2012

Small Group

Communication

What is a Group?

  • (^) A group is composed of individuals of varying motivations, emotions, perspectives, and needs who come together to negotiate a framework for communication that permits collective action.
  • (^) A group is made of people who are interacting with one another in such a manner that each person is influences and is influenced by each other.
  • (^) Groups have an independent goal.
    • (^) All members succeed or fail together in the accomplishment of the group’s purpose.
  • (^) The ideal size of a group is the minimum number of people needed to accomplish the task.

Group Networking

  • (^) Networking
    • The communicative patterns a group develops and is active through
  • (^) Circle
    • (^) Each member communicates with some other member, not ALL members.
  • (^) Wheel
    • (^) A “star” member connects all members.
  • (^) Chain
    • (^) A linear form of communication (hierarchy)
  • (^) All-Channel
    • (^) All group members can communicate with all other members.

Group Dynamics

  • (^) Members of a group communicate to achieve (a)

goal(s) (decision making process).

  • (^) Groups are subject to biases and social pressure
  • (^) Groups may make collectively bad decisions due to

conformity pressures

  • (^) Conversion
    • (^) Submitting or relenting to an alternate opinion because you now believe that alternate opinion to be true.
  • (^) Conformity
    • (^) Submitting or relenting to an alternate opinion even though you believe that alternate opinion to be false.

Symptoms of Groupthink

  • (^) Overestimation of the group – the sense that the group is

above all else and not vulnerable at all.

  • (^) Close mindedness- the group ignores any outer

influences because they believe that they are better.

  • (^) Out-group stereotypes.
  • (^) Pressure toward informity – want everyone in the group

to think the same way.

Antecedent Conditions of Groupthink

  • (^) Group cohesiveness
  • (^) Group insulation.
  • (^) Lack of impartial leadership.
  • (^) Lack of decision making procedures
  • (^) Similarity of group members.
  • (^) Internal and external stress (time!)

Who is a Leader?

  • (^) A leader can arise in two ways
  • (^) Two approaches to leadership

Trait Perspective on Leadership

Characteristics of Effective Leaders