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Conflict resolution model with it's explanations
Typology: Schemes and Mind Maps
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BASED ON 2
DIMENSIONS:
Assertiveness:
Clear, confident, respectful expression of needs/thoughts
Cooperativeness: Concern for other party’s goals
5 CONFLICT MODES
1.Avoiding
2.Accomodatibg
IMPORTANCE OF CONFLICT
RESOLUTION
Improves communication.
Reduces stress and tension.
Promotes teamwork.
Enhances problem-solving skills.
Creates a positive work and learning
environment.