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APU High-Speed Internet Access Service is a paid service in which users can get a high-speed internet using their APcard. The normal internet access becomes slow since the rapid growth of the university and the increasing in number of students.
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Module Code : BM006-3-2CRI-T Intake Code : UC2F1708IT(NC) Lecturer Name : HASLINA HASHIM Student Name : Abdurraouf Fathi Ali Sawehli TP : TP Hand in Date : 30 MAY 2018 Word count 2207 exclude tables, diagrams, references, cover page etc.. Details:
Executive Summary: APU High-Speed Internet Access Service is a paid service in which users can get a high- speed internet using their APcard. The normal internet access becomes slow since the rapid growth of the university and the increasing in number of students. The need to provide a service that has different access rates becomes essential to boost up the university network and allow users to get a better expensive of the internet access. Various technologies are used in this service such as Load Balancing, Bandwidth Allocation, APcard system and python language for programming the system. There is plethora of competitors to provide this service such as Antamedia and Blesk. The functions of the two systems have been discussed later. In addition, Mind mapping and Scamper tools are used to carry out Idea generation section. SWOT analysis and Evaluation matrix are used to evaluate the idea and its techniques. Proposed price of the service is based on the plan which user chooses. The affordable plan is with RM3.99 only and the pro plan is with RM4.99 per day.
As I work as a Software Development Manager in an IT consultant company, I was tasked to introduce a solution on consumer products to maintain their competitive position in the market. The solution should appeal to the market and realistic within the next five years. In addition, the proposed solution should help users in their daily needs, operations and tasks as well as have the relation to shopping and solving social issues. The proposed solution will be offered to Asia Pacific University to overcome some of their issues by carrying out a deep research and come up with the best solutions. Asia Pacific University is one of the leading organizations in Malaysia which provides various courses for all levels of education stating from diploma and before it to Ph.D. researchers. APU has an international student’s community from more than 110 countries which implies the significant number of its student. APU is a place where technology, innovation, and creativity are the first concern to prepare ready and professional graduates who can play vital roles in their future career (Apu, 2018). APU tries hard to follow up with new technologies and deploying efficient products and services to sustain their market position among other competitors and after moving to a big new campus where most of the courses are held, and they are still expanding it, so all the group facilities will be in the same place.
With the rapid growth of APU and the increasing in the number of students, the network infrastructure of the building needs to be improved as all these significant changes. As it is being observed, the need to provide high-speed internet access has become an essential service to the students and staff to boost up the university network infrastructure in a more efficient way where users can get a better experience of the internet access. The demand for bandwidth within a university as APU in which technology is the first thing that will pop up in your mind is at all- time high whatever in the current situation or the nearby future. The internet connection regarding speed in the peak times is one of the issues that sometimes carry out some limitation in the ping number as well as the download and upload rates. That leads to some obstacles in situations when accessing the network resources is highly needed for both staff and students. Moreover, the university is getting bigger day by another, and the number of students is increasing in a tremendous rhythm where the normal internet access can be exasperating and does not function properly. To add on that, APU is utilizing a new technology for their students named as the APcard in which students can do most of the in-campus payment operations by it in a cashless way such as printing, parking fees etc... Yet, the existing system of the university does not provide a service of getting payment for optional services such as the high-speed internet access. Therefore, an upgrade or provide a practical solution that offers the service and allocate different bandwidth dynamically based on the user type utilizing the APcard is needed.
1.3.1 Common attributes: Antamedia Bandwidth Manager is an easy setup application that can be used from a small cafe shop or medium networks or enterprise one with a simple interface (Antamedia, 2018). It is used to limit the available bandwidth and the download and upload speeds for all clients in the network with a feature of filtering blacklisted websites. It helps network administrators to manage and restrict internet usage, download and upload, data traffic for all hosts in the network. Also, this system can work on any version of Windows or Server OS and simple to integrate and utilize. The system can carry out statistics, reports and other features. It also has a DNS web filter feature that blocks certain websites or stops access them. Antamedia Bandwidth Manager also effectively configure the speed for all clients in the network or create individual user accounts such as all understudies have 100 Kb/s while lecturers have 1 Mbit/s. It can simply allocate monthly or daily limits. For example, a client can get 4 GB in a month, with 200 MB by a day in a restricted way. The system can generate vouchers to be paid by the users in cash (Antamedia, 2018). Blesk is a platform for network monitoring and management. It is comprised of a mix of open source and proprietary tools that come pre-installed and configured on an optimized 64-bit version of CentOS Linux. BLËSK is a whole and united network management solution that consist of sending of alerts, performance data, real-time data flow analysis, centralization of events logs of all kinds, asset management, and more (BLËSK, 2018). Next table summarizes the comparison between the two solutions.
Company IT Consultant company Antamedia (Antamedia, 2018).
Product Name APU High-Speed Internet System Antamedia Bandwidth Manager Blesk System Uniqueness - Can be integrated with the APcard system.
Mind Mapping is a graphical thinking tool which can be used as an easy way to demonstrate new ideas and solutions. It is an effective way to do brainstorming and getting new information out of the brain. The method maps keywords that generate relations to the new idea and it works as an external mirror of the natural thinking demonstrated by a graphic process that aids to reveal the dynamic potential of the brain (iMindMap, 2017). Figure shows a mind mapping of the proposed solution. 2.1.1 Outcomes:
There are several outcomes that can extracted from this technique which are:
2.2.1 Evaluation: SCAMPER has many advantages over many other techniques as it combines all the outcomes in a simple way through asking pre-defined questions for each word. This helps to carry out a great outcome which has all the solution features specifically. Substituting can be replacing the normal payment method with a more advanced way which is the APcard. Another point is to combine the exiting network infrastructure system of the university with the proposed solution where high-speed access is high priority. Also, adopt the environment in a way that can be usable and modify the current portal system of the university with the proposed solution so users can choose the service. Besides, eliminate the function where all users are assigned the same bandwidth or reverse the whole point by buying more bandwidth and use the cash method of getting the payment.
- Login Page: The first step in the proposed solution is to login in the network using the student’s TP number. Once they have access to the network, the login page will be directed as the first page. Figure shows the login page of the system (Abdurraouf,2018)
In-service: If there is a sufficient amount on the APcard, users will be accessed and get the benefit of the service. Besides, some details are shown in the seasion page such as the IP address, used bandwidth, the duration, subscribe type, the paid amount and the current amount of the APcard. Figure shows the details page (Abdurraouf,2018)
APU high speed Internet access is a proposed solution to provide a reliable and high rate internet access to boost up the university’s network infrastructure and provide high level of facilities that will surely improve user experience in various aspects such as relying on a reliable connection for accessing to the vast information on the internet. The service is being needed as discussed in the problem statement since the number of students is increased in big way and the demand of more bandwidth is raising. In addition, these factors can lead to a slow internet connection performance and provide very poor user experience. The existing system of the university does not have the feature of getting payment for such these providing high internet connection with a pre-determined fee. In order to obtain that, a system which can manage the bandwidth, restrict duration access and provide a high-speed internet access with affordable fees which can be paid using APcard is needed. Yet, other vendor system does not have the function to integrate with external system such as APcard.
The proposed solution can allocate high speed internet access “Bandwidth” to users based on the plan they select while other systems cannot provide this feature as they only divide the bandwidth for different users. Different plans are given with different features. The normal plan is as same as the existing system features such as provide a static rate without any load balancing and it is free. The second plane is the affordable plane where a high internet rate is provided with time allocation and a fee that needs to be paid using APcard. The last one is the pro plan where high bandwidth assigned without time restriction and with slightly different fee. In addition, the payment method relays only on the APcard. Balance the load among users and analyze the user’s sessions are another feature.
The key functionality of the service is to allow users to obtain a high-speed internet access and add a new payment method on the current system which is the APcard system to get the
The price was carefully considered as the huge market’s competitors. The normal speed internet access would remain free as it is, yet, the high-speed service would be charged with an affordable fee. The services come with two different plans which are the affordable plan with RM3.99 only and the pro plan with RM4.99 per day.
The product comes with a high-speed internet access, unlimited bandwidth allocation and either with allocated time or with unlimited duration. The system is accessed using TP numbers and the payment is done through APcards.
The product is mainly used in Asia Pacific University with its all branches such as APIIT, APLC which are located in Malaysia. The head office is located in Kuala Lumpur, yet, the product can be utilized in the overseas branches as it is a virtual concept and need to be installed only.
The is no promotion available for this period as the fees are considered less compared to the market. Yet, this may be considered in the nearby future.
SWOT Analysis is a process that identifies the product strengths, weaknesses, opportunities and threats. It is a scientific structure that estimates what the system is able to do and not by using expected data to evaluate the situation of an organization. (Mindtools.com, 2016). Strengths:
- The system can be integrated with APcard system.