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- You have a Dynamic CRM operation that contains the business units configured as shown in the following table
Business Unit Name Parent Default Not applicable Businessunit1 Default Businessunit2 Businessunit Businessunit3 Businessunit Businessunit4 Businessunit
You configure Businessunit2 to have the Default business unit as a parent. You need to identify which business unit is now the parent if Businessunit4. Which business unit should you identify? A. Default B. Businessunit C. Businessunit D. Businessunit Answer: C
- You are configuring a many-to-many (N:N) relationship. You are evaluating whether to use the native N:N relationship or the manual N:N design pattern. You need to identify the benefits if using the manual N:N design pattern instead of the native N:N relationship. Which two benefits should you identify? Each correct answer presents a complete solution. A. Manual N:N requires fewer steps for the user to associate records. B. Manual N:N provides the ability to import on the intersect data. C. Manual N:N provides the ability to store fields that describe the relationship. D. Manual N:N is easier to setup. Answer : BC
- You have a custom entity that has an active business proves flow. You no longer need the business process flow. You need to ensure that you can delete the business process flow. What should you do? A. Modify the process options on the definition for the custom entity. B. Change the primary entity of the business process flow. C. Deactivate the business process flow. D. Delete all of the open records that use the business process flow.
Answer: C
- You have a custom entity. You need to all the date field that displays the date a user was hired. You must ensure that the value in the field remains the same, regardless of the time zone in which the field is viewed. What are the 2 possible ways to configure the field?
A. Set the Behavior to User Local. B. Set the Format to the Date Only. C. Set the Behavior to Time-Zone Independent. D. Set the Behavior to Date Only. Answer: CD
- You need to model a relationship between the account entity and the contact entity to track the advisory board members of the accounts. You need to use the connection to model the relationship between the account and contact entities. What should you do? A. Create a 1:N relationship between the account and contact entities and then use two connection roles to represent each side of the new 1:N relationship B. Create a connection entity, and then use two connection roles to represent each entity in the relationship. C. Use two connection roles to represent each side of the relationship D. Create a N:N relationship between the account and contact entities, and then user two connection roles to represent each side of the new N:N relationship Answer: C
- You configure a new entity in a Dynamic CRM organization. You create fields, forms and views for the new entity. You can view the new entity records as expected in the user interface. Users report that they fail to view the entity records. You need to ensure that the users can view the entity records. What should you do? A. Publish the changes. B. Add permissions to the security roles of the users. C. Add the entity to and custom solution. D. Configure the relationships. Answer: B
B. Deactivate the unused system views. C. Set customizable to True. D. Change the views to be private views. Answer: B
- You have a Dynamic CRM Org that contains two business units named Sales and Marketing. You need to create a team to which you can assign security Roles and that can contain users from the Sales business unit. What are the two possible ways to achieve the goal? A. Create an owner team that belongs to the Sales BU. B. Create an access team that belongs to the Sales BU. C. Create and access team that belongs to the root BU. D. Create an owner team that belongs to the root BU. Answer: AC
- You have a Dynamic CRM Org that contains a custom activity entity named Timesheet. You have a user named User1 who uses Dynamic CRM for tablets apps. User1 can see the system activities in the app, bust fails to see Timesheet. You need to ensure that User1 can see Timesheet. A. Enable Timesheet for Mobile. B. Configure the activity pointer for mobile C. Assign a security role to User1. D. Configure the mobile express form for Timesheet Answer: A
- You plan to create a Country entity that contains one record for each country in the world. You need to track which countries, a Contact visited. No additional data will be tracked. Which type of relationship should you create? A. N:N relationship from the contact to the Country B. 1:N relationship from Country to Contact C. N:N relationship from Contact to country that has a relationship behavior type as parental. D. 1:N relationship from the contact to the Country. Answer: D
- You need to identify which types of data can be included in a Business Process Flow. Which three types of data should you identify? A. Data from an attached Microsoft OneNote notebook. B. Data from the Primary entity
C. Data from a related entity D. Data from an Unrelated entity E. Data from a Microsoft Office group. Answer: BCD
- Your Dynamic CRM org uses Dynamic DRM Online. You need to assign a license for a new user. What should you do? A. The Microsoft office 365 admin center B. The Microsoft Azure Service Bus settings. C. The Dynamic CRM settings. D. The Active Directory Users and Computers console. Answer: A
- You plan to create a field that will store email addresses. You need to ensure that a user can send an email message by clicking the email address in the new field. Which type of data should you use for the field? A. Lookup. B. Two Options C. Single Line of Text D. Option Set Answer: C
- You have a Dynamic CRM Organization that contains the Bus and Security roles shown in the following table.
Business Unit Name Security Role Name Businessunit1 Salesperson Sales Manager Branch Manager Businessunit2 Salesperson Sales Manager Location Manager A user named User1 belongs to BU1 and is assigned the Salesperson and the Branch manager security role. User1 is promoted and given a new job. The account of User1 is moved to BU2.
- You are modifying a Dynamic CRM form for a Custom Entity. You need to identify which two parts of the CRM users can use to modify data. A. Navigation B. Footer C. Header D. Body Answer: CD
- You have a Dynamic CRM Org. You have a team named Team1. All of the members of Team have identical Security roles. A user named User1 has a personal view to display the records owned by Team1. You need to ensure that all the members of team1 can use the view. What should you do? A. Instruct User1 to assign the personal view to the owner of the Team1. B. Instruct the owner of the team to configure the filter criteria. C. Instruct User1 to assign the personal view to Team1. D. Instruct User1 to configure the filter criteria Answer: C
- Your company uses Dynamic CRM Online. You have an entity that has the ownership set to User or Team. You need to add a drop-down list to the entity. The drop-down list will contain six list items, and will trigger a workflow that has a custom entity. What should you do? A. Use a real time workflow B. Use the trigger option from Microsoft SQL Server. C. Add an option set field to the entity. D. Add a lookup field to the entity. Answer: C
- You have a Dynamic CRM org. You need to ensure that sales users can access the organization by using the Microsoft Dynamic CRM Windows Store app. What should you do? A. Modify the System Settings for the organization. B. Assign the Delegate user role to the users. C. Configure a server profile.
D. Enable the CRM for mobile security privilege for the security. Answer: D
- You need to identify the maximum number if stages that a business process flow can contain. A. 5. B. 10. C. 30. D. 100 Answer: C
- You need to limit a user’s ability to edit a specific field in a contact record. You enable field security in the field properties. What should you do next? A. Create an access team template. B. Enable hierarchical security. C. Create a new security role. D. Create a field security profile. Answer: D
- You have a business rule that has a scope of AM forms. You discover that the business rule does not execute on forms when users access the forms. You need to ensure that the business rule executes on the forms when accessed by the users. What should you do? A. Assign the users permissions to read the business rule. B. Change the scope of the business rule from All Forms to Entity. C. Activate the business rule. D. Enable the execution of the business rule from the System Settings. Answer: C
- You have a dynamic CRM org. you need to tell a user which types of the OOB charts are available on a personal dashboard in CRM. Which two types of charts are available? A. Tag B. Scatter C. Pie D. Funnel E. Doughnut Answer: CD
- You have a Dynamic CRM org. You set an option that contains the values configured as shown in the following table. Label Value Date modified One 002 1/6/ Two 001 1/5/ Three 003 1/8/ Four 004 1/7/
What is the default sort order of the labels? A. Four, One, Three, Two B. Two, One, Three, Four C. One, two, Three, four D. Two, One, four, three Answer: D
- You modify the Account form to contain the tabs configured and ordered as shown in the following table Tab name Available on Phone^ Visible by default General Yes Yes Details Yes No Address info Yes Yes Reseller info Yes Yes Vender info No No Additional Info Yes Yes
You need to identify which tabs will be displayed by default on Dynamic CRM for tablets. Which tabs should you identify?
A. Only General, Address info and Reseller info. B. Only General, Address info, Reseller info and Additional Info. C. Only General, Details, Address info, reseller info and Additional Info. D. Only General, Address info, and Reseller info. Answer: B
- You are adding a sub-grid to the Account form that displays data from a custom entity related to the account. You need to identify which items you can user to display the data. Which two items should you identify? A. A List B. A Chart C. A dashboard D. An iFrame Answer: AB
- You have a Dynamic CRM Org. Currently, when you create entities and fields, they have a prefix of new_. You need to ensure that when you create new entities and fields, they have a prefix of Contoso_. Which two actions should you perform? A. Change the prefix in the System Settings to Contoso. B. Edit the customization prefix field and change the display name to Contoso. C. Change the prefix of the publisher associated to the solution to Contoso. D. Create a new publisher that has a prefix of Contoso. Associate the new publisher to the existing solution. Answer: CD
- You have a Dynamic CRM Org. Users access CRM from the web and from Mobile apps. You plan to add a new entity to the organization. You need to ensure that the users can see the entity records from the web and from the mobile apps. What you should do? A. Activate the mobile express form. B. Configure the mobile express form. C. Modify the entity definition D. Enable the users for Offline access. Answer: C
- On the contact entity, you are creating a business rule that has the Set Visibility action. You need to identify which form elements you can control by using the Set Visibility action. What should you identify? A. The sub-grid and quick view forms only. B. The form fields, form sections and form tabs only. C. The form fields only. D. All of the form elements. Answer: C
- You have a Dynamic CRM Online Org. You create an entity named Score to track a player’s score in a game. The ownership of the entity is set to Organization. You need to change the ownership to User or Team. The solution must minimize administrative effort. What should you do? A. Delete the entity and recreate it. B. Instruct the Microsoft Office 365 global administrator to use the web client to edit the entity properties. C. Use the web client to edit the entity properties. D. Use Microsoft SQL Server Management Studio to modify the entity properties. Answer: A
- You have a Dynamic CRM Org. You add a new currency field named Revenue Potential to the account entity. On a record you discover that the Revenue potential field is displayed as 95.66. Other records also display the Revenue Potential field in this format. You need this field to be displayed as nn.nnn. What should you configure? A. The display format in personal options B. The Formats tab in System Settings C. The default currency in personal options D. The currencies settings in Business Management. Answer: D
- You have a user who must import a file every Monday. The file contains contacts form events the user attended during the weekend. The events are scheduled every weekend for the next 18 months. You need to prevent duplicate contact from being created when the user Imports the contacts. What should you do? A. Create a real-time workflow. B. Add a duplicate detection rule to the data map. C. Schedule a duplicate detection Job. D. Apply Duplicate detection rule to the Import Data wizard. Answer: D
- You need to implement a process. The process must perform the following:
- Run when a new account is created.
- Make changes to the account as the user who created the account.
- Send an email message to the account as the owner of the account.
- This may be a different user that the user who created the account. Which process type should you use?
A. Workflow B. Business process flow C. Business rule D. Dialog Answer: A
- The user named User1 is the owner of a background workflow that makes changes to an account after the Credit Limit field of the account is modified. A user named User2 adds a new account and saves the record. A user named User3 edits the record and changes the street address of the account. A user named User4 edits the record and adds a parent account. User 2 changes the value of the Credit Limit field and assigns the account to User4. You need to identify which name will be displayed in the last modified By field on the account record. A. User B. User C. User D. User Answer: C
- You have a custom entity named Entity1 that has three activated business process flow named BF2 BPF2 and BPF3. You need to ensure that BPF2 in visible only to Customer service representatives from web client. What should you do? A. Branch the process flow. B. Configure security roles C. Edit the process scope D. Rename BPF2 to come before BPF E. Edit the definition of the Entity1. Answer: B
- In a Dynamic CRM organization, you create a custom entity named location. You need to create a hierarchical set of location records. What should you do?
D. Create a business rule to conditionally switch between business process flow if the probability is greater than 50%. E. Create a second business process flow for the high probability opportunities. Answer: ABC
- You are developing a Microsoft Dynamic CRM solution for a company. Your solution utilizes an HTML Web resource on the Account form. Company employees use Microsoft Dynamic CRM Mobile client for iPad, Android and Windows. How will this environment affect the user experience? A. The users will not be able to view the Web resources and will need to use the desktop client instead. B. The users can view the Web Resources, as long as it is within one of the first five tabs of the default form. C. The users will have to download and install an update rollup in order to view the Web Resource. D. The users will not be able to use the Web Resource until their security role is updated with ISV Customization privileges. Answer: A
