CPSC/02
Deliverables for the Consultancy Project
The primary product of the Consultancy, as mandated by Res 1212, is a “Comprehensive plan for
implementation of recommendations approved by the ITU Council”. This is taken to cover the
following areas:
a) Review of all the activity processes and development of a new business process model;
b) Formulation of an information technology strategy;
c) Preparation of an implementation plan, for both the business processes model and the
information technology infrastructure;
d) Development of the necessary prototypes and the implementation of the new processes,
covering the above referred areas;
e) Implementation of actions to ensure that the Union will be prepared to use and assimilate the
new systems and procedures, particularly the training of the staff on the use of the new
solutions.
The consultant is asked to pay particular attention to Recommendations 2, 4, 6, 8, 10 and 19.
In line with the Terms of Reference (in Res. 1212), the deliverables for the project should comprise, at
a minimum, the following items:
1. A Final Report to Council (draft to steering committee on 27 April and final report to the
membership on 14 May) that will present the implementation plan for consideration by Council. This
should be at a relatively high level but should cover all the points in the terms of reference, including
the various GoS recommendations. In particular, it should identify those actions and decisions that
must be taken by Council at this session. It should include cost implications of the implementation plan
(potentially with variant scenarios with different cost options). The business process model must be set
out very clearly, and in a way that relates to the ITU Strategic Plan for 2004-07. The process for
continuous development of the business process model as strategy evolves should be explicitly
addressed.
The deadline for the report is particularly critical, as it needs to be translated into the six working
languages of the Union. It should be relatively concise (around 25 pages) but may have a number of
annexes (which would be available to Councillors under electronic publishing, not necessarily
translated). The annexes may include the following:
Annex A: Detailed recommendations resulting from the study (explaining the reasons underlying
the recommendations and their expected benefits). The recommendations should form an integrated
and unified plan, in particular seeking to link the ITU’s cycles of strategic, financial and operational
planning to the budgeting process, in line with PP Resolution 107 and corresponding to GoS
recommendation 20.
Annex B: Revised planning and budgeting procedures, and a schedule of planning events,
corresponding to GoS recommendation 2.
Annex C: A prototype of a results-based budget, taking some or all of the existing 2004-05 budget
and recasting it according to the new model. This prototype should allow for, but not prejudge,
Council’s decision on GoS recommendation 18 concerning the regular and supplementary budgets.
