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Dell Tech Direct Foundations Exam, Exams of Health sciences

Chamberlain College of NursingHealth sciences

Dell Tech Direct Foundations Exam

Typology: Exams

2025/2026

Available from 02/24/2026

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Dell Tech Direct Foundations
Exam
Choose all that apply: You are fixing a computer running on
Windows 10 or later and it is not booting. Which BIOS settings
will you change? Correct Ans - unknown
What could the issue be if the system does not load into the
operating system despite passing the ePSA? Correct Ans -
(NOT: Failed hard drive)
Choose all that apply: Which of the following statements are true
about the New PSU BIST? Correct Ans - (NOT: During
PSU BIST, If PSU LED light will stay ON - PSU is functioning
properly.)
State True or False: M.2 is data transfer protocol while NVMe is
a form factor. Correct Ans - False
How do you enable BIOS Auto-Recovery? Correct Ans -
Power on system -> Press and hold down Esc + Ctrl.
Choose all that apply: What should the technicians do before
replacing any suspected failed part in a no POST situation?
Correct Ans - Capture the fault exhibited by running
Diagnostics indicators, check for Error Codes and check BIOS
settings.
Re-run diagnostic sequences with removal of individual parts to
isolate issue.
Reseat parts and cables.
Choose all that apply: You are servicing a Dell Inspiron 22
3265/3263 AIO Desktop and determine that the LCD panel is
faulty. What troubleshooting steps will you follow before
replacing the LCD Assembly? Correct Ans - Run ePSA,
but press Esc to stop testing and regain control of the cursor.
Double tap on the screen and see if the cursor moves to your
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Dell Tech Direct Foundations

Exam

Choose all that apply: You are fixing a computer running on Windows 10 or later and it is not booting. Which BIOS settings will you change? Correct Ans - unknown What could the issue be if the system does not load into the operating system despite passing the ePSA? Correct Ans - (NOT: Failed hard drive) Choose all that apply: Which of the following statements are true about the New PSU BIST? Correct Ans - (NOT: During PSU BIST, If PSU LED light will stay ON - PSU is functioning properly.) State True or False: M.2 is data transfer protocol while NVMe is a form factor. Correct Ans - False How do you enable BIOS Auto-Recovery? Correct Ans - Power on system -> Press and hold down Esc + Ctrl. Choose all that apply: What should the technicians do before replacing any suspected failed part in a no POST situation? Correct Ans - Capture the fault exhibited by running Diagnostics indicators, check for Error Codes and check BIOS settings. Re-run diagnostic sequences with removal of individual parts to isolate issue. Reseat parts and cables. Choose all that apply: You are servicing a Dell Inspiron 22 3265/3263 AIO Desktop and determine that the LCD panel is faulty. What troubleshooting steps will you follow before replacing the LCD Assembly? Correct Ans - Run ePSA, but press Esc to stop testing and regain control of the cursor. Double tap on the screen and see if the cursor moves to your

pressed location. That will determine if hardware is needed to be replaced or it is a software problem. If system boots into Windows, check device manager for USB Input device which has a white circle and a down arrow, right click and enable it to test its functionality. Choose all that apply: Which of the following items are not affected by the RTC reset? Correct Ans - unknown Service Tag. Asset Tag. Ownership Tag. Admin Password. System Password. Which is the easiest way to verify the functionality of motherboard during memory failure? Correct Ans - unknown Choose all that apply: What are the key functions of the BIOS (Basic Input/output System)? Correct Ans - Test Activate Identify When should you use RTC Reset? Correct Ans - To recover from No POST/No Boot. Choose all that apply: The PC Doctor USB solution offers: Correct Ans - DOS Test. Windows Test. Individual Diagnostics. Double Fault Correct Ans - a condition in which one or more drives in a RAID array contains data errors, and another drive in the array is no longer an active member of the array due to drive failure, foreign configuration, drive removal, or any other reason.