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Semester 1 Examinations 2010 / 2011
Exam Code(s) 1 DB1, 1EM1, 1OA 1 Exam(s) Higher Diploma in Business Studies Erasmus Occasional Arts Module Code(s) MS Module(s) Management Information Systems Paper No. 1 Repeat Paper External Examiner(s) Dr. D. Ivanov Internal Examiner(s) *Ms. O. McHugh *Dr. C. Duke Dr. T. Acton Instructions: Answer any three questions. All questions carry equal marks. Use a new page for each question. Duration 2 hours No. of Pages 2 Department(s) Business Information Systems Course Co-ordinator(s) Ms. O. McHugh Requirements : MCQ Handout Statistical Tables Graph Paper Log Graph Paper Other Material
Q1.
(a) Define Ebusiness and describe the benefits that Ebusiness brings to organisations. (12 1/3 marks) (b) Identify and explain three Ebusiness models. Provide examples to support your answer. ( 21 marks) Q 2. Technology-related crimes and misuses can occur in any company, in any industry. Regardless of the business focus for a company, all employees need to worry about the unethical use of technology. Identify ethical issues in relation to technology, any potential business ramifications and what organisations can do to address the ethical use of computers and Internet usage. (33 1/ 3 marks) Q. The use of telecommunication and network technologies can help to improve the operations of any organisation. Select one of the following organisations and discuss how this may occur, providing examples, where appropriate. In your answer you may also address any challenges that the organisation may face in relation to the use of telecommunication and network technologies. i. Retail organisation ii. Healthcare organisation iii. Sporting organisation (33 1/ 3 marks) Q4. (a) What are the basic components of Supply Chain Management? How does Information Technology allow companies to create a more integrated supply chain? (19 marks) (b) Explain the business value of integrating supply chain management, customer relationship management, and enterprise resource planning systems. What type of tools might a company use to integrate disparate IT applications? (1 4 1/ 3 marks) Q5. Compare and contrast agile methodologies with the waterfall methodology. (33 1/ 3 marks)
