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The Open University of Sri Lanka Faculty of Engineering Technology Department of Electrical and Computer Engineering Bachelor of Software Engineering
ECI6261 - Electronic Commerce Academic Year 2015 - 2016
Assignment – 1 Model Answers
This assignment is about Electronic Commerce.
Q1) a) Answer should contain the introduction of E-commerce and the list of e-commerce types with examples. For Example “An interchange (Buying / Selling) of goods or services between different countries (foreign commerce) or between different parts of the same country (domestic commerce)” - dictionary.com (2 Marks)
b) The second section asks the students to explain the difference between e-commerce and e- Business. This question requires the introduction of these two concepts with the differences and examples for each category. Answer should contain at least three Differences. For example:
- Ecommerce is subset of E-Business and E - Business is superset of Ecommerce.
- E-commerce is more appropriate in B2C context and E-Business is used in the context of B2B transactions.
- Ecommerce involves the mandatory use of internet and E-business can involve the use of internet, intranet or extranet.
c) Explain the benefits and drawbacks of introducing e-business to an organization. At least with 5 different aspects. Such as Global Marketplace, 24/7 trading, pricing opportunities, Consumer trust, Lack of human contact, Security issues etc… (5 Marks)
d) Explain eight features with example for each. Ubiquity, Global reach, Universal standards, Information richness, Interactivity, Information Density, Personalization/ Customization and Social Technology. (8 Marks)
e) Answers to this part should state the advantages and disadvantages of given E-commerce types. 2 marks for each type. (8 Marks)
Q2) a) Students should be able to produce the answer with explanation and example for each category.
- Online business model - buyer submits payments for product remotely and receive the product through online as digital format. E.g. Online music, online learning etc...
- Offline business model - entire business is taking place traditionally. E.g. purchasing electronic appliances, convenient store.
- Mixed mode - both characteristics of online & offline business models are involved in the business. E.g. Hotel reserve online and they pay at the hotel when they travel. 5 Marks for each category with good explanation and examples. (15 Marks)
b) Online - If products are not physically exists, digital products, Online model is most suitable only if a company dealing with these types of products. Offline - If product involved huge cost like lands, motor vehicles etc... Mixed - If product physically exists, cost is moderate and customer decision making involving prior to purchase is lesser in mixed mode products. Most suitable for clothing industry.
Q4)
a) Discuss the topics with examples.
I. 802.11 - Wi-Fi or Wireless Internet Access II. RFID - Radio Frequency Identification III. Packet Switching - A communication method used in digital networking IV. VoIP - Voice over Internet Protocol
(10 Marks)
b) For this section, in the answer student have to clearly mention the 3 websites that they have selected and have to explain all the 8 features with each website stating whether that feature is implemented well or not by giving suitable examples. For example :
Feature : Ubiquity Web Site : walmart.com Smartphone, handheld devices like tablets can access this site without any bothering. 5 marks for each website
