Emergency Fire Dispatch (EFD) Exam Questions and Answers, Exams of Safety and Fire Engineering

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EFD Exam

When addressing scene safety, EFDs must consider which three groups of people? - CORRECT ANSWERS-The caller, bystanders, and responders Response configurations (actual assignments of apparatus) are: - CORRECT ANSWERS- Predetermined by local Fire and Emergency Services Administration The Academy's standards process ensures that FPDS evolution remains consistent with ever- changing standards of practice - CORRECT ANSWERS-True Statistics indicate that Emergency Vehicle Collisions (EVCs) are a leading cause of firefighter fatalities - CORRECT ANSWERS-True Which of the following best describes the diffeence between certification and accreditation?

• CORRECT ANSWERS-Individuals are certified, and agencies are accredited Quality service is virtually ensured through - CORRECT ANSWERS-Compliance to the protocol A sound and effective quality improvement process is designed to - CORRECT ANSWERS- Reinforce EFDs' appropriate behaviors List the roles and responsibilities of an Emergency Fire Dispatcher - CORRECT ANSWERS-1. Gathering relevant information (input)

2. Providing DLS instructions to callers
3. Prioritizing calls
4. Dispatching/Allocating resources (output)
5. Providing information to responders
6. Monitoring the safety of responders
7. Coordinating logistics, resources, and services

In the FPDS, ALL UPPERCASE text indicates a word or phrase that has - CORRECT ANSWERS-A specific dispatch definition Key Question 1 on Protocol 62 is "What type of building/structure/terrain is involved?" Based on FPDS standards, it may be appropriate to read this question as "What type of terrain is involved?" - CORRECT ANSWERS-True The caller reports that a trench collapsed on a group of construction workers and that they are now trapped. No hazardous materials are involved. What is the most appropriate Determinant Code? - CORRECT ANSWERS- 54 - D-1T The caller reports that she can see smoke outside coming from an industrial area. She doesn't know what is burning or if the fire is threatening anyone. During Key Questions, she reports that she can see objects through the smoke. What is the most appropriate Determinant Code? - CORRECT ANSWERS- 67 - B-3U The Academy recommends that EFDs verify the incident location and callback number by asking the caller to repeat the information - CORRECT ANSWERS-True A manager at a department store reports that there is a gas smell inside the store. During Key Questions, the caller reports that he can smell the gas but cannot hear it. What is the most appropriate Determinant Code? - CORRECT ANSWERS- 60 - D-3O Blue text within the FPDS indicates that - CORRECT ANSWERS-The information is not intended to be read to the caller The caller reports that lightning struck a large tree outside her house. In response to Key Questions 1 and 1a on Protocol 63, the caller says there is smoke coming from the tree. What should you do next? - CORRECT ANSWERS-Shunt to protocol 82 DLS Links - CORRECT ANSWERS-Direct the EFD to instructions contained on the Case Exit or Pre-Arrival Instruction (PAI)

The Case Exit Protocol provides - CORRECT ANSWERS-A standardized method of terminating each call A caller reports a smoke odor inside a structure. What is the best Chief Complaint Protocol to use for this case? (See the FPDS Chief Complaint Classification Table) - CORRECT ANSWERS-Protocol 69: Structure Fire A caller reports a chlorine gas leak. What is the best Chief Complaint Protocol to use for this case? (See the FPDS Chief Complaint Classification Table) - CORRECT ANSWERS-Protocol 61: HAZMAT A caller reports that his boat has run out of fuel and he is stranded out on the ocean. What is the best Chief Complaint Protocol to use for this case? (See the FPDS Chief Complaint Classification Table) - CORRECT ANSWERS-Protocol 73: Watercraft in Distress/Collision A caller reports that jet fuel is leaking from a tanker truck at the airport. What is the best Chief Complaint Protocol to use for this case? - CORRECT ANSWERS-Protocol 59: Fuel Spill/Fuel Odor List four primary components for the FPDS - CORRECT ANSWERS-1. Case Entry Protocol

2. Chief Complaint Protocols
3. Pre-Arrival Instructions
4. Case Exit Protocol List the six primary components of the FPDS Chief Complaint Protocols - CORRECT ANSWERS-1. Key Questions
5. Determinant Descriptors/Codes
6. Post-Dispatch Instructions (PDIs)
7. Critical EFD Information (CEI)
8. Dispatch Life Support (DLS) Links
9. Additional Information

4. Logistics
5. Finance/Administration An expert EFD is not only compliant to the FPDS Protocol, but also knows and understands the reasons behind the call classifications, pathways, questions, and instructions found in the FPDS - CORRECT ANSWERS-True Most people are well informed about fire and its effects - CORRECT ANSWERS-False When recognizing a fireground communication breakdown, the EFD should - CORRECT ANSWERS-Intervene to correct the situation Ten-codes may have different meanings for different agencies - CORRECT ANSWERS-True One way to avoid communication breakdowns during an incident involving multiple agencies is to - CORRECT ANSWERS-Use plain language to communicate between agencies How does the EFD function as an information funnel? - CORRECT ANSWERS-The EFD relays important information between responders and additional resources EFDs can expedite requests for help from outside resources by - CORRECT ANSWERS- Anticipating the informational needs of the resource List the three incident priorities for fire-rescue events - CORRECT ANSWERS-1. Life safety
6. Incident stabilization
7. Property conservation List the three main areas of background knowledge that will help you dispatch effectively - CORRECT ANSWERS-1. Agency policies and procedures
8. Firefighting operations

3. Community information List five pieces of information that you should provide to responders - CORRECT ANSWERS-1. Accurate location
4. Incident type
5. Potential dangers
6. Alternate routes
7. Incident information updates What are the fire-rescue dispatch communication priorities - CORRECT ANSWERS-1. Monitoring field communication and visualizing the scene
8. Resolving communication breakdowns
9. Relaying information to all parties