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Emergency Fire Dispatch (EFD) Emergency Fire Dispatch Certification Latest Academic Year Exam questions with detailed correct verified answers Introduction This document contains a comprehensive collection of Emergency Fire Dispatch (EFD) exam practice questions with detailed verified answers. It covers dispatch protocols, fire incident classification, hazardous materials (HAZMAT), rescue operations, pre-arrival instructions (PAIs), incident command, determinant codes, legal principles, and Fire Priority Dispatch System (FPDS) procedures. The material includes 68 questions and answers designed to help students prepare for EFD certification exams. It also reviews protocol-specific scenarios and emergency call-taking procedures commonly tested on certification assessments. Exam Questions and Answers 35.The caller reports that two elevator maintenance workers are trapped under an elevator car and they are both injured.
What is the most appropriate Determinant Code? --- correct precise answer --- 56-D- 36.The caller reports that a chemical storage tank is on fire outside. What is the best Chief Complaint Protocol? --- correct precise answer --- 80: Outside Tank Fire 37.The caller reports that a car is on fire. Key Questioning finds: the vehicle is inside a freestanding PARKING GARAGE the car is a two-door coupe the fire is not threatening anything one person is injured What is the most appropriate Determinant Code? --- correct precise answer --- 71-C-2X 38.The caller reports finding a 50-gallon drum in an empty field that he be-lieves may contain hazardous waste. Key Questioning finds: chemical marking labels worn away and unreadable nothing has spilled/leaked no one is injured What is the most appropriate Determinant Code? --- correct precise answer --- 61-A-
in a remote, mountainous area? --- correct precise answer --- 78: Backcountry Rescue 44.What is the most appropriate Chief Complaint Protocol to use when the caller reports that a freight train has derailed and caught fire? --- correct precise answer --- 70: Train and Rail Collision/Derailment 45.What is the most appropriate Chief Complaint Protocol to use when a caller reports that lightning has started a WILDLAND fire near her remote cabin? --- correct precise answer --- Protocol 82: Vegetation/Wildland/Brush/Grass Fire 46.What is the most appropriate Chief Complaint Protocol to use when the caller reports that hazardous materials have caught fire aboard a cargo ship?- --- correct precise answer --- : 64: Marine/Boat Fire 47.According to the Vehicle in Floodwater (Caller Inside) instructions on Proto-col A, what is the best way to help children escape from a vehicle in floodwa-ter? --- correct
precise answer --- Callers should start with the oldest child and get the children on top of the roof before climbing to the roof themselves. 48.Which of the following lists contains the four elements necessary to prove negligence in a court of law? --- correct precise answer --- duty, breach of duty, damage, causation 49.The caller reports that he is stranded in his car in floodwater. In response to the Case Entry Question "Is the water moving the vehicle or getting deeper inside the vehicle?" the caller reports that the water is moving the vehicle. What should you do next? --- correct precise answer --
- Initiate dispatch for an 81-E-2 "Vehicle in floodwater (threatened)" response. 1.The caller is trapped in a building fire. You are providing instructions from Panel 2b on Protocol B: Building Evacuation and Health/Life Safety. The caller responds that there are no exterior windows (that lead to the outside) in the room. What is the next PAI you should provide? --- correct precise answer
6.What is the most appropriate Chief Complaint Protocol to use when a caller reports that a small mudslide has just occurred in his urban subdivision? --- correct precise answer - -- Pro-tocol 54 confined space/structure collapse 7.The caller reports that a factory worker's whole arm is currently trapped in a conveyer belt system. No hazardous materials are involved. What is the most appropriate Determinant Code? --- correct precise answer --- 58-D- 8.A case should be coded as a REPORTED BUILDING/STRUCTURE FIRE when, during Case Entry, the caller spontaneously reports --- correct precise answer --- visible flames, smoke, or fire in or coming from a building or structure. 9.Select the best definition for "repetitive persistence" from the following list --- correct precise answer --- a calming technique in which the call taker repeats a phrase verbatim
using a firm but caring tone. The phrase should include both an action and a reason for the action. 10.According to Protocol B: Building Evacuation and Health/Life Safety, what should the caller who is trapped two stories up do after breaking a window and clearing out the glass? --- correct precise answer --- Exit the window by going out feet first and then hanging down as far as s/he can before letting go. 11.What is most appropriate Chief Complaint Protocol to use when the caller reports a vehicle fire that is the result of a motor vehicle collision? --- correct precise answer --- 77: Motor Vehicle Collision 12.The International Academy of Emergency Fire Dispatch considers the first Incident Commander to be --- correct precise answer --- the EFD handling the call. 13.A suspect caller reports that he has planted a bomb at a hospital. The bomb is set to explode in less than 30 minutes,
17.Protocol 83 is designed to accomplish incident triage in situations where the communication center is overwhelmed due to extreme weather or disas-ter situations --- correct precise answer --- true 18.If the caller's main complaint is an odor of rotten eggs, what is the most appropriate Chief Complaint Protocol to use? --- correct precise answer --- Protocol 60: Gas Leak/Gas Odor (Natural and LP Gases) 19.The purpose of the Pre-Arrival Instructions is to --- correct precise answer --- provide scripted instructions for callers in specific life-threatening situations. 20.21) The caller reports that a child is trapped in a vehicle trunk. After provid-ing PDIs and addressing applicable CEI on Protocol 58, what should you do next? --- correct precise answer --- Go to D-4: Person Trapped in Vehicle Trunk. 21.The caller reports that she can see smoke in the air outside her HIGH RISE office window, but cannot tell where the
smoke is coming from. During Key Questions she reports that she can see through the smoke. What is the most appropriate Determinant Code? --- correct precise answer --- 68-A- 22.The caller reports that a garbage can is on fire in her backyard. Key Ques-tioning finds: nothing else is burning the fire is not threatening any animals, people, buildings, or vehicles there is no mention of hazardous materials --- correct precise answer --- - 67-B- 23.A caller using a landline phone reports smelling an odor of natural gas inside her house. She does not hear the gas and does not know where the gas odor is coming from. After completing Key Questioning on Protocol 60, initiating dispatch, providing PDIs, and addressing applicable CEI, what should you do next? --- correct precise answer ---. 24.The caller reports that they have a small fire aboard their boat. Key Ques-tioning finds --- correct precise answer --- a.64-D-2L
29.Public safety agencies that fail to take appropriate remedial action against employees who demonstrate poor performance may be found liable for the employee's inappropriate actions based on the legal concept of --- correct precise answer --- negligent retention 30.When using Protocol 79: Lost Person, a person with a COMPLICATING MEDICAL CONDITION is considered --- correct precise answer --- equivalent to a sick or injured person. 31.An effective quality improvement program includes random case review, private individual feedback, shared shift/agency feedback, and --- correct precise answer --- continuing dispatch education (CDE). 32.When speaking with callers, EFDs should avoid using jargon, acronyms, slang, or codes --- correct precise answer --- true 33.When using the FPDS, actual response assignments and emergency modes (lights-and-siren vs. no lights-and-siren)
are predetermined by --- correct precise answer --- local Fire & Emer-gency Services Administration 34.One of the Key Questions on Protocol 61 is "How much has spilled/leaked?" If an EFD is unsure about which alternative word is more appropriate, s/he is allowed to read this question as "How much has spilled or leaked?" --- correct precise answer --- true 50.LIST THE THREE INCIDENT PRIORITIES FOR FIRE-RESCUE EVENTS --- correct precise answer --- Life Safety, Incident stabilization, property conservation 51.AS AN EFD, YOU SHOULD HAVE AN UNDERSTANDING OF FIREFIGHTING TERMINOLOGY SO YOU CAN --- correct precise answer --- communicate ettectively with responders at the scene. 52.Which of the following procedures ensure that the fire is completely out and will not rekindle? --- correct precise answer --- Overhaul
57.Protocol 68 smoke investigation rule --- correct precise answer --- Outside smoke that is smelled but not seen should be coded as 68-A-2. 58.THREATENED Building/Structure --- correct precise answer --- Any building/structure that has a potential of catching fire. 59.HAZMAT --- correct precise answer --- An incident involving a gas, liquid or other material that, in any quantity, poses a threat to life, health or property. 60.Blue text within the FPDS indicates that --- correct precise answer --- The information is not intended to be read to the caller. 61.DLS Links --- correct precise answer --- Direct the EMD to the appropriate Pre-Arrival or case exit instructions. 62.The Case Exit Protocol provides --- correct precise answer - -- a standardized method of terminating each call.
63.A caller reports a smoke odor inside a structure. What is the best chief complaint protocol to use for this case? --- correct precise answer --- protocol 69: Structure fire 64.A caller reports a chlorine gas leak. What is the best chief complaint protocol to use for this case? --- correct precise answer --- Protocol 61: Hazmat 65.A caller reports that his boat has run out of fuel, and he is stranded out on the ocean. What is the best chief complaint protocol to use for this case? --- correct precise answer --- Protocol 73: Watercraft in distress/collision 66.Primary components of the FPDS --- correct precise answer --- Case entry protocol, Chief complaint protocols, Pre-arrival instructions, case exit protocol 67.What is CEI? --- correct precise answer --- CEI - Critical EFD Information (CEI)
