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Page 1 of 50 EMERGENCY FIRE DISPATCH (EFD) / EMERGENCY MEDICAL DISPATCH (EMD) EXAMS (LATEST 2025 / 2026 UPDATES STUDY BUNDLE PACKAGE WITH SOLUTIONS) QUESTIONS & ANSWERS | GRADE A 100% CORRECT (VERIFIED ANSWERS) 5 steps for Communicating with Responders ....ANSWER.....1. location 2. incident type 3. potential dangers 4. routes 5. additional information What is the Background knowledge for EFDs? ....ANSWER.....1. Agency policies and procedure 2. Firefighting operations 3. Community information EFD Stands for ....ANSWER.....emergency fire dispatcher EFD is used for ....ANSWER.....systematically collect, record, and utilize a comprehensive range of information received from the caller Page 2 of 50 What are 3 fire rescue priorities? ....ANSWER.....1. Life safety 2. Incident stabilization 3. Property conservation What are 4 factors that influence people's behavior during incidents with fire? .....ANSWER.....1. Innate behavior 2. Level of knowledge 3. Experience/training 4. Perception of situation True or false: the average person is misinformed about fire and fire safety ....ANSWER.....True True or false: Fire doubles in size every minute sense ANSWER..... True What are the 5 functions of ICS ....ANSWER.....1. Command 2. Operations 3. Planning 4. Logistics 5. Financial True or False: EFD/EMD is the first, first responder sae ANSWER..... True What is a Freelance Question? ....ANSWER.....A question not in the protocol and does not provide clarification Page 4 of 50 What is Frenza's Law? .....ANSWER.....A thing not looked for is seldom found. True or False: All military aircraft are assumed to be carrying explosives ordnance (weaponry) until proven otherwise sense ANSWER.....True (phrase) and are to only be used when the caller does not understand the original word or phrase. What are Alternatives? ....ANSWER.....Words that are separated by a"/" and can be replaced with "or" All upper-case fonts (ALL CAPS) indicate what? sane ANSWER.....That the word or phrase is DEFINED in the Additional Information Section. High Life Hazard is: ....ANSWER.....Any location that poses multiple life threats due to difficulty exiting or lack of mobility. Page 5 of 50 ex: churches, schools, hospitals, apartments, nursing homes, subway. High Rise is: .....ANSWER.....A building that is too tall for adequate fire control from ground based aerial ladders, elevating platform or towers. A caller spontaneously reports visible flames, smoke, or fire in or coming from building or structure is a: .....ANSWER.....Reported building /structure fire What does Blue Text/Blue Background indicate? sees ANSWER....."Blue is for you" The blue text is intended for you and not to be read to the caller. What does Purple Text indicate? ....ANSWER.....Indicates jurisdictionally approved questions. Ex: Alarms, service calls, gas leaks, electrical companies. ECHO Determinant .... ANSWER.....Allows early recognition and response initiation. Page 7 of 50 In the even that NO Technical Rescue Team (TRT) is available, who do we use for additional support/resources? seees ANSWER.....Mutual Aid Any extinguished fire information must be spontaneously provided by which types of callers only? ....ANSWER.....1 st party /2nd party What is "First Law of Smoke"? .....ANSWER.....More people are killed by smoke than by flames What color does smoke turn when water is placed on it? seas ANSWER.....White smoke T/F: All derailments are considered to have an electrical hazard until proven otherwise? ....ANSWER.....True Page 8 of 50 Water rescue problems are a ....... complaint? Where as a person out of the water is considered a........ complaint? sone ANSWER.....Water rescue is considered a fire complaint when they are IN the water. When the patient is OUT of the water, it is a medical complaint. What is the First Law of Capsizing? ....ANSWER.....If a boat capsizes, stay with the boat. Building evacuations should be handled according to what? cena ANSWER.....Local policies What is Coastal Water? .... ANSWER.....A navigable body of water such as bays, canals, inlets or sound that is located on or near a coastline. What is an inland? .....ANSWER.....Lake, pond, swamp or navigable river, What is Oceanic Water? .....ANSWER.....Large body of water such as Gulf of Mexico etc. Page 10 of 50 What are key question qualifiers? .....ANSWER.....They identify conditional T/F: When an ECHO determinant has been selected, Case Entry and Key Questions must be completed whenever possible to obtain and cover scene safety. ....ANSWER.....True T/F: Local Response assignments and emergency modes are pre decided by the international academy of emergency fire dispatch. .....ANSWER.....false Which of the following protocol components leads to the appropriate case exit or PAI? a. PDI b. Critical EFD information c. Dispatch Life Support (DLS) links d. Dispatch definitions ....ANSWER.....C. Dispatch Life Support (DLS) Page 11 of 50 Waterflow Detector does what? .....ANSWER.....recognizes the movement of water within the sprinkler or standpipe T/F: Carbon Monoxide Poisoning (CO) can be hard to diagnose. sense ANSWER.....True flashing light and bell to the local department to respond. T/F: Lightning can directly strike a building or enter indirectly. sense ANSWER.....True T/F: Local Fire Administration/Agency must define and authorize for dispatch. .....ANSWER.....True Page 13 of 50 Allocated Resources ....ANSWER.....Resources that have been sent to an incident site but have not yet made contact with the incident commander Apparatus .....ANSWER.....A vehicle used in fighting fires. Assigned .....ANSWER.....Fire unit status condition indicating that a company is actively engaged in an incident. Attack Line ....ANSWER.....A line of hose used to fight or attack the fire directly, as opposed to a supply or feeder line that connects the water supply to the pumping apparatus. Automatic Aid ....ANSWER.....Aid based on specifically designated boundaries that have been agreed upon between agencies, municipalities, etc. prior to an incident. Available ....ANSWER.....Fire unit status condition indicating that a company has been released from an incident and is ready for another assignment. Also called "in service" or "ready for service". Page 14 of 50 Axioms ....ANSWER.....lmportant statements that serve as the basis of many decision-making processes when using the FPDS. They differ from Rules in that they explain why, rather than how to do things. Backdraft .....ANSWER.....A smoke explosion caused by carbon monoxide combining with air to form an explosive mixture. This usually occurs when a fire is beyond the hot smoldering phase, but there is a high level of heat and unburned gas present. Back Fire ....ANSWER.....A fire intentionally set to prevent the spread of wildland fire. Also called "firing out". Battalion ....ANSWER.....A subdivision of a fire department consisting of all equipment and personnel in a defined geographical area. Box Alarm ....ANSWER.....A fire alarm activated from a fire alarm box. Page 16 of 50 Case Exit Protocol ....ANSWER.....A FPDS protocol that standardizes call termination and provides important instructions to the caller. Certification ....ANSWER.....The granting of official approval to an individual by a standard-setting organization following a formal process. Chain of Command .....ANSWER.....Order of rank or authority in the fire service. Charged Building ....ANSWER.....A building filled with heat, smoke, and gases that has the potential for a backdraft. Chief Complaint .....ANSWER.....The primary situation or problem causing an individual to seek assistance. Chief Complaint Protocols .....ANSWER.....Incident specific FPDS Protocols. Chief Complaint Protocols function as a secondary interrogation and contain Key Questions, Determinant Page 17 of 50 Descriptors, Post-Dispatch Instructions, Critical EFD Information, and Dispatch Life Support Links. Churning .....ANSWER.....When smoke that is exiting through ventilation is sucked back into the structure because the area around the ejector is not sealed, causing negative pressure. Class A Fire .....ANSWER.....A fire involving ordinary combustible materials (wood, grass, etc.). Class B Fire .... ANSWER.....A fire involving flammable or Class C Fire .....ANSWER.....A fire involving electricity. Class D Fire .....ANSWER.....A fire involving combustible metals. Cold Zone .....ANSWER.....A geographical area established by Command as safe. An area where many support functions occur. Page 19 of 50 Command Terminated ....ANSWER.....Use by Incident Command, this phrase indicates that the formal command structure established at the incident is no longer needed and has been dissolved, Command Vehicle ....ANSWER.....A vehicle that may carry communication equipment, computer equipment, maps, reference materials, basic firefighting tools, and other equipment needed to command a fire incident. Company .....ANSWER.....The basic firefighting unit made up of the firefighters and their accompanying apparatus Company Officer ....ANSWER.....The person in charge of a company. Complement .....ANSWER.....All firefighters assigned to a working unit, or the number of units that are dispatched to a given incident. Page 20 of 50 Compliance ....ANSWER.....Adherence to protocol directives and standards. Computer Aided Dispatch (CAD) .....ANSWER.....Technology that uses computers to facilitate calltaking and dispatch operations. Conflagration ....ANSWER.....A large, uncontrollable fire usually made up of multiple structures or considerable acreage. Contained Fire ....ANSWER.....A fire that is no longer increasing in size. Contain the Fire ....ANSWER.....Firefighting operation designed to ensure that the fire doesn't spread worsen, or increase in size. Continuing Dispatch Education (CDE) ....ANSWER.....Training designed to keep EFDs up-to-date with current standards of Emergency Fire Dispatch practice. Crash Fire Rescue .....ANSWER.....A large, specialized apparatus, used primarily by airport rescue crews, that is highly 
