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A comprehensive set of questions and answers related to the fair debt collection practices act (fdcpa). It covers key aspects of the fdcpa, including the 'mini miranda' warning, permissible debt collection practices, and restrictions on contacting consumers. The questions address scenarios and regulations relevant to debt collectors, offering insights into compliance requirements and consumer rights. It serves as a valuable resource for understanding and applying the fdcpa in real-world situations, making it suitable for training and educational purposes.
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What is the "Mini Miranda? Correct Ans - A required statement of intent. What does the acronym FDCPA stand for? Correct Ans - Fair debt collection practices act. What is the correct wording of Reliant's mini Miranda? Correct Ans - This is a communication with a debt collector and an attempt to collect a debt. Any information obtained will be used for this purpose. Is it a violation of the FDCPA to require a consumer to pay immediately or today before the 30 day validation period has expired? Correct Ans - Yes, the consumer must be allowed a chance to dispute. When would the FDCPA not apply? Correct Ans - When Reliant's policy and state law is more prohibitive. A collector must cease further contact to a consumer's work phone when? Correct Ans - If requested by anyone at the workplace or you have knowledge the employer prohibits the consumer from receiving calls. What requires you to cease contacting the consumer? Correct Ans - If the consumer tells you not to call either by phone or in writing, if you know it is an inconvenient time to call or at their place of employment and you were advised by the receptionist Per Reliant's policy, how many contacts can you make with a consumer each day? Correct Ans - One, unless given permission to call again.
If you except a post dated payment what guideline must you follow? Correct Ans - Send a reminder letter 3 to 10 days prior to the date of payment, may not threaten prosecution if payment bounce, may not process the payment before the date authorized. If a company's name indicates it is a collection agency, can the name be used on the outside of the envelope? Correct Ans
Per the FDCPA, what is the definition of location information? Correct Ans - Home address, home phone and place of employment. What message should be left on a machine at the number we've confirmed valid for the consumer? Correct Ans - The "Foti" message. When speaking with a third-party who asked you what the call is about, what do you say? Correct Ans - A personal business matter. Who enforces the FDCPA? Correct Ans - Federal trade commission.