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FDCPA Test – Study Guide and Practice Questions-2.docx
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any debt collector not communicating directly with the consumer shall - ANS✔✔ A. Identify himself and is confirming location information concerning the consumer B. May tell debt collectors information C. Communicate by postcard When can a debt collector communicate with a consumer in connection with collection of any debt? - ANS✔✔ A. 12 am- 6pm B. 8am and before 9pm local time at consumers location C. At consumers place of employment if debt collector knows employer prohibits consumer from receiving communication If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or consumer wishes that color seats for the communication you shall not communicate further except for - ANS✔✔ A. To tell consumer that debt collector will call the police B. Notify consumer that debt collectors further efforts are being terminated C. Notify consumer that their property will be taken What is considered harassment and abuse as a debt collector? - ANS✔✔ A. Telling them to have a nice day B. After verifying name, verify DOB C. Advertising for sale of any sent to fierce payment of the debt T or F you may implicate that any individual is an attorney or that any communication is from an attorney - ANS✔✔ F
T or F you may use false representation to collect or attempt to collect any debt to obtain information concerning a consumer - ANS✔✔ F T or F you may implicate that accounts have been turned over to innocent purchasers for value - ANS✔✔ F T or F misleading The use of any business, company, or org name other than the true name of the debt collectors business company or organization is not allowed - ANS✔✔ T What is considered false or misleading representation? - ANS✔✔ A. Explaining what's due in full B. Giving your alias name to debtor C. Implicating that documents are legal process What is considered unfair practices? - ANS✔✔ A. The collection of any amount unless such amount is expressly authorized by the agreement creating the debt or permitted by law B. Letting debtor know that you can post date payment 30 days C. Letting consumer know you may not disclose information about debtor List ways of unfair practices - ANS✔✔ A.The collection of any amount unless such amount is expressly authorized by the agreement creating the debt or permitted by law B. The acceptance of a check or other payment instrument post dated more than five days unless such person is notified into writing of the collector's intent to deposit such check not more than ten but not less than three business days prior to such deposit