
Study with the several resources on Docsity
Earn points by helping other students or get them with a premium plan
Prepare for your exams
Study with the several resources on Docsity
Earn points to download
Earn points by helping other students or get them with a premium plan
Elsimate institute's refund of learner fees policy, which applies to all tuition fees, learner contribution amounts, miscellaneous fees, fines, and charges. The policy covers grounds for refunds, procedures for establishing the refund amount, and principles for implementing the policy ethically and fairly.
Typology: Summaries
1 / 1
This page cannot be seen from the preview
Don't miss anything!

n/a^ n/a^ n/a^
n/a^ n/a^ n/a n/a^ n/a
450.00^ 1,000.00^ n/a^
n/a^ n/a^ n/a n/a^ n/a
n/a^ n/a^ n/a^
n/a^ n/a^ n/a n/a^ n/a
350.00^ 1,000.00^ n/a^
n/a^ n/a^ n/a n/a^ n/a
Jul-20 SEMESTER 1 SCHEDULE OF PAYMENT - AUGUST 2019 INTAKE
Jul-
n/a^ n/a^ n/a^
n/a^ n/a^ n/a n/a^ n/a
250.00^ 1,000.00^ n/a^
n/a^ n/a^ n/a n/a^ n/a
1 @ppli][tion for _x_mption:
550.00^ upon [ppli][tion 2 Ex_mption f__ (p_r su\j_]t):
1,000.00^ p_r mo^ul_ 3 Suppl_m_nt[ry f__:^
1,000.00^ p_r mo^ul_ 4 @pp_[l f__ (_x[min[tion):
550.00^ upon [ppli][tion 5 R_m[rk f__^
550.00^ p_r mo^ul_ 6 x[min[tion f_^
250.00^ p_r mo^ul_ 7 R_p_[t f__^
quiv[l_nt to s_m_st_r 8 RPL r_gistr[tion f_
250.00^ Tuition f__: 9 RPL f__ (tuition)^
750.00^ f/tim_^ 15,000. 10 ]rtifi][t f__^
150.00^ p/tim_^ 11,250. 11 x[min[tion postpon_m_nt f_
1,250.00^ ^ist[n]_^
12 postpon_m_nt of stu^y f__
13 l[t_ r_gistr[tion f__
250.00^ r_g. f__
14 gr[^u[tion f__^
15 ][r^ f__^
Jul-20 250.
Trust Fund Policy and Procedure1.0 Purpose^ To comply with the BQA legislation under which ELSIMATE is bound and to ensure ELSIMATEdelivers a transparent, effective and efficient Learner Fee refund process. 2.0 Scope This policy applies to past learners, current learners and applicants, their authorised representativesand/or official sponsors seeking a refund of Learner FeesThe Refund of Learner Fees Policy applies to all Tuition Fees- Learner Contribution Amounts and Course Money received by ELSIMATE or a third partyacting under contract on behalf of ELSIMATE- Applies equally to Monies received either directly or indirectly from the Learner.- This policy also applies to refunds relating to Miscellaneous Learner Fees, Fines and Chargesas defined, internal learners’ health cover and credit balances on Learner Accounts.
3.0Policy Statement^ Under the guidance and framework provided by the BQA Act, and Quality Assurance Standards, ELSIMATE willconduct all Learner Fee refunds ethically, honestly and with fairness to all partiesUnless as required under legislation, this Policy will be applied equally, in the context relevant to the circumstance, to alllearners, past learners and applicants of ELSIMATE.
.0 Principles ELSIMATE will:Ensure its Refund of Learner Fees Policy is publicly available to all Learners and Applicants before admission and enrolmenet.Ensure Learners have an option to leave credit balances on their Learner Account to be applied against future liabilities theLearner may incur with ELSIMATEEnsure International Learners are given access to a copy of this Policy prior to accepting a place at ELSIMATE under a LearnerVisa. Enter into a written agreement with the International Learner, concurrently with or prior to accepting Course Moneyfrom the Learner, that contains information regarding refunds of Course Money. “This (written) agreement, and the availabilityof Complaints and Review of Decision processes, does not remove the right of the Learner to take action under 's consumerprotection law.Include a clause in all Education Partner contracts (including Support Offices) regarding the refunding of Course Moneyreceived for ELSIMATE Enrolment, to ensure the Education Partner's refund policy is consistent with this Policy. Through the Education Partner review process, ensure their refund practices are clearly stated and publicly available
5.0 ProceduresGrounds for a Refund and Establishing the Amount to be RefundedTuition Fees and/or Learner Contribution Amounts A Learner is entitled to a refund of Tuition Fees and/or upfront Learner Contribution Amounts under the following circumstances:A Learner, who withdraws their Enrolment in a Course before the last date to drop Courses in that Semester is eligible for a reversal of Learner Fees and a full refund of Monies paid upfront for thatCourse, with the exception of an International Learner in their first six months of on-campus study at ELSIMATE, who requests a transfer to another registered and accredited providerAn International Learner, in their first six months of on-campus study at ELSIMATE, who requests a transfer to another registered and accredited provider must apply for a Letter of Release.Where ELSIMATE grants a Letter of Release, before the last date to drop Courses in that Semester, the International Learner is eligible for a reversal of Learner Fees and a full refund of Monies paidupfront for their Course(s) in that Semester.Where ELSIMATE grants a Letter of Release, after the last date to drop Courses in that Semester, the International Learner is not eligible for a reversal of Learner Fees or a refund of Monies paidupfront for their Course(s) in that SemesterAll Learner Contribution Amounts must be made by the Learner on or before the last date to drop Courses for a SemesterWhere ELSIMATE records indicate a Learner has made a payment after the last date to drop Courses, ELSIMATE cannot accept this payment, and will refund the Monies to the LearnerA Learner who is granted “Withdrawal without Academic Penalty and with Fee Reversal” is eligible for a reversal of Learner Fees and a full refund of Monies paid upfront for that CourseThe offer of a place to a Learner is withdrawn by ELSIMATE or ELSIMATE is unable to provide the Course or the ProgrammeThe Learner is entitled to a full refund of Monies paid in advance for the Course or for Courses in that ProgrammeA Learner fails to meet programme progression requirements and is thus not permitted to re-enrolThe Learner is entitled to a full refund of Tuition Fees and/or upfront Learner Contribution Amounts paid in advance of provision of Notice of ExclusionWithdrawal due to Compassionate and Compelling Circumstances that has been accepted by ELSIMATEELSIMATE may refuse to provide or continue to provide a Programme to a Learner in one or more of the following circumstances:The Learner, or their Official Sponsor, failed to pay an amount he or she was liable to pay ELSIMATEdirectly or indirectly in order to undertake the Programme The Learner breached a condition of his or her Learner Visa (where applicable)
Through the Education Partner review process, ensure their refund practices are clearly stated and publicly available Develop and make publicly available Learner Complaint Management and Review of Decision procedures for issues regardingLearner Fee refunds
The Learner breached a condition of his or her Learner Visa (where applicable) Misconduct by the Learner in accordance with ELSIMATE's policies on misconduct.In the event that the institution is forced to close down due to natural disasters and closure byBQA