Download Final ServSafe Alcohol Exam Test Questions and All Correct Answers 2026. and more Exams Law in PDF only on Docsity!
Final ServSafe Alcohol Exam Test
Questions and All Correct Answers
T/F You may be charged with a crime simply for serving a guest who appears to be intoxicated. - Answer True T/F It is illegal to serve alcohol to a pregnant woman. - Answer False T/F Dram shop laws protect the server from being sued in the event that an intoxicated guest injures another individual. - Answer False T/F The state liquor authority can suspend an establishment's liquor license for allowing a minor to enter the establishment with a fake ID. - Answer True T/F All guests must be 21 years old to purchase alcohol. - Answer True What is the difference between Criminal Law and Civil Law? - Answer Criminal Law - May face criminal charges if you break state, county, or municipal alcohol laws. (Criminal court) Civil Law - Can be sued to pay damages to an injured guest if you contributed to the guest's injury or did nothing to prevent it. (Civil court) Dram Shop Laws - Answer - Allow a third party to sue for injuries caused by a guest who was drinking there.
- Allow third parties to sue business, employees, etc.
- Provide limits on money damages that can be awarded to third parties. What are the three types of damages awarded? - Answer Actual Damages Compensatory Damages Punitive Damages How old do you need to be to purchase alcohol in all 50 states? - Answer 21 years old
Who is alcohol authority? - Answer State or municipal agency that enforces alcohol regulations and licensing laws.
- Often called ABC (Alcohol Beverage Control) When are you allowed to serve alcohol? - Answer 9AM - 2AM How old do you have to be to serve alcohol? - Answer 18 Years Old State or municipal liquor authorities can issue citations for a) drunk driving b) serving a pregnant woman c) serving alcohol to a minor d) fighting in the establishment - Answer C Which is a role of the liquor authority? a) issue liquor licenses b) initiate law suits against drunk drivers c) issue citations to minors for presenting fake IDs d) initiate criminal charges against establishments who serve minors - Answer A Which is a criminal violation related to the sale and service of alcohol? a) serving alcohol to a minor b) failing to fill out an incident report c) firing a server who over-served a guest d) refusing to serve a guest who arrived intoxicated - Answer A Which situation best describes dram shop liability? a) a manager is fined for allowing the sale of drugs on the premises b) a server is fined by the liquor authority for serving alcohol to a minor c) a bartender is given jail time for serving a guest who appeared intoxicated d) a person sues the bartender who served the intoxicated guest who injured him - Answer D Which is a possible consequence for violating the liquor code? a) jail time b) probation
What are the physical signs of intoxication? - Answer - Relaxed Inhibitions (overly friendly, being loud, bad languages)
- Impaired Judgement (complain about the strength of the drink, drink faster or switch to stronger drinks, carless with money)
- Slowed Reaction Time (Talk or move slowly, drowsy, can't concentrate, glassy eyed)
- Impaired Motor Coordination (stagger, stumble, fall, spilling drinks, slurring) Proof and Percentage of Alcohol - Answer 100 - Proof Whiskey = 50% alcohol (100/2) 80 - Proof Vodka = 40% alcohol (80/2) Drink Equivalency - Answer 1 serving size =
- 5 ounces of wine
- 12 ounces of beer
- 1 1/2 ounces of 80 - proof liquor
- 1 ounce of 100 - proof liquor How to prevent guests from becoming intoxicated - Answer - Count drinks
- Have every employee give imput Estimate BAC: 160 - pound man who drank five 12 ounce beers in one hour - Answer This man had 5 drinks, since a 12 ounce beer is considered one drink. His approximate BAC would be .101. Estimate BAC: 100 pound woman who drank three 5 ounce glasses of wine in one hour - Answer This woman has had three drinks, since a five ounce glass of wine is considered one drink. Her approximate BAC is. Estimate BAC: 180 pound woman who drank three mixed drinks, each containing 1 1/ ounces of 80 proof vodka in one hour - Answer This woman has had three drinks, since 1 1/2 ounces of 80 proof liquor is considered one drink. Her approximate BAC is.
Estimate BAC: 240 pound man who drank five shots (five ounces) of 100 proof bourbon in one hour - Answer This man actually had five drinks, since each 100 proof shot is considered one drink. His approximate BAC would be .062. Count the drinks: 60 ounce pitcher of beer - Answer 5 Count the drinks: 3 ounces of 80 proof vodka on the rocks - Answer 2 Count the drinks: 2 ounces of 100 proof whiskey - Answer 2 Count the drinks: 15 ounce carafe of wine - Answer 3 Count the drinks: 12 ounce beer and a shot of 100 proof whiskey - Answer 2 Which food items are best for preventing intoxication? (more than one answer) -Bread -Pizza -Potato Chips -Cheese Sticks -Chili -Onion Rings -Pretzels -Peanuts -Fried Calamari -Chicken Wings - Answer Pizza Cheese Sticks Chili Fried Calamari Chicken Wings
A vodka on the rocks containing 3 ounces of 80 proof vodka should be counted as ___ drink(s). a) 1 b) 2 c) 3 d) 4 - Answer B Which behavior is a sign that a guest is experiencing impaired motor coordination? a) becoming drowsy b) swaying c) making rude comments d) having trouble concentrating - Answer B Which behavior is a sign that a guest is experiencing relaxed inhibitions? a) becoming loud b) slurring speech c) having difficulty making eye contact d) drinking faster and switching to stronger drinks - Answer A What is the best type of food to help prevent intoxication? a) salty food b) carbohydrates c) sugars d) fatty food - Answer D Which action can help prevent a guest from becoming intoxicated? a) serving one drink at a time b) offering bread or other carbohydrates c) over pouring drinks d) offering a guest approaching intoxication a beer instead of a martini - Answer A T/F A birth certificate is an acceptable form of ID. - Answer False T/F An ID must have a state seal to be valid. - Answer False
T/F An ID with split lamination is not valid. - Answer True T/F IDs containing the words "Official", "Authentic", or "Secure" are not genuine. - Answer True T/F A guest who appears nervous while you are reviewing his or her ID may be a minor. - Answer True Types of Legal ID's - Answer Drivers License Passport Military ID State ID card Types of Illegal ID's - Answer Birth Certificate School ID Voter's Registration Card List the five features of a valid ID. - Answer Must contain the owner's birth date Must be current Must contain the owner's photo Must be intact Must contain the owner's signature How do you determine that an ID is real with an ID reader? - Answer Compare the readout with the information displayed on the actual ID. Check magnetic stripes for signs of tampering. How do you deal with a fake ID? - Answer - Refuse Service
- Refuse entry to your establishment
- Confiscate the ID It is December 15, 2009: To serve or not? Guest born on September 19, 1987 - Answer Serve It is December 15, 2009: To serve or not?
Which feature is used by states to indicate that an ID belongs to a minor? a) Placing the words "secure", "genuine", or "valid" on the ID b) Issuing the ID in a vertical form c) Removing the minor's signature from the ID d) Placing pictures of "keys" on the ID - Answer B Which is a good reason to reject an ID? a) It has a bar code on it b) A state seal can be seen under ultraviolet (UV) light c) There is a ghost photo on the ID d) The back of the ID is blank - Answer D What should you do to verify that an ID belongs to the guest? a) Check for splits in the lamination b) Verify that the state seal is in the proper location c) Compare the guest to the physical characteristics listed on the ID d) Check the license number to see if the coding matches the personal information - Answer C Today is March 8, 2009. Based on these birth dates, which guest is old enough to drink? a) March 7, 1988 b) March 9, 1988 c) April 10, 1988 d) November 1, 1988 - Answer A T/F When stopping alcohol service to a guest, the backup person should stand as close to the guest as possible. - Answer False T/F Using statements such as, "You've had enough," when stopping service will deflect blame from you and defuse the situation. - Answer False T/F You should call the police if an intoxicated guest insists on driving away from the establishment. - Answer True T/F Guests can be served to the point of intoxication if they are traveling with a designated driver. - Answer False
T/F You should physically restrain a violent guest so he or she does not cause injury. - Answer False When stopping service to a guest, you should: - Answer - Alert a backup
- Enlist the help of other guests (if possible)
- Wait until the guest orders the next round before stopping service
- Tell the guest you are stopping service
- Offer nonalcoholic alternatives When handling guests attempting to leave the premises, you should: - Answer - Try to convince the guest not to drive
- Ask for the guest's keys
- Arrange alternate transportation When dealing with guest who arrive intoxicated, you should: - Answer - Try to refuse entry
- Make sure the guests are not served with alcohol if they enter the establishment
- Ask the guest for their keys
- If the guests have agreed not to drive, find alternate transportation Follow these steps when working with a designated driver: - Answer - Encourage the person not to drink alcohol
- If the person starts drinking, watch him or her like you would any other guest
- If the person does not drink, follow your company policy regarding the service of free items To prevent injuries when handling potentially violent situations, you should: - Answer - Notify your manager
- Call the police
- Separate guests from the situation Incident reports should be completed when: - Answer - Alcohol service has been stopped to a guest
- Alternate transportation has been arranged for a guest
- A guest's ID has been confiscated
- An illegal activity or violent situation has occurred
a) Separate other guests from the situation b) Wait and see if the situation resolves itself c) Stand between the guests who are fighting d) Try to physically restrain the guests who are fighting - Answer A Which situation requires you to fill out an incident report? a) A guest stumbles when getting out of his chair b) A guest complains about the strength of his first drink c) A guest has presented a fake ID, which was confiscated d) A guest is rude to a server after waiting too long for a drink - Answer C You have decided to stop alcohol service to a group of guests, but your manager has told you to continue serving them. You should: a) Serve the guests b) Ask the manager to serve the guests c) Tell the guests to leave immediately d) Express your concern but serve the guests anyway - Answer B When handling a fight, when should you call the police? a) After separating the guests who are fighting b) After calming down the guests who are fighting c) After physically restraining the guests who are fighting d) As soon as your safety or the safety of guests is at risk - Answer D You witness a drug transaction on the premises. You should: a) Call the police b) Ignore the situation to prevent a possible confrontation c) Do nothing if the transaction occurred outside the building d) Warn the offenders that you are going to inform your manager - Answer A
