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FIVE GUYS MANAGER CERTIFICATION PRACTICE
TEST WITH ACTUAL QUESTIONS AND ANSWERS
Time and temperature checks should be performed at minimum every ______ hours. - ANSWERS- 2 Which of the following is the manager's is best practice during a food safety audit? - ANSWERS-Walk with the specialist during the audit If you have cut fries exhibiting the acid effect, what should you do? - ANSWERS-Throw all the buckets from that batch in the trash, then wash, rinse, and sanitize the buckets. What is the primary reason for toasting the buns golden brown? - ANSWERS-To prevent the buns from becoming soggy Check the box next to the stations that all new employees should be able to work after their training is completed - ANSWERS-All of the above: register/Front of house, dressing, grill, fries What are the three main components of an effective pest prevention program? - ANSWERS-Prevent access, deny food and/or water, work with a licensed pest control operator If the grill needs to be adjusted above or below 350°F to cook a patty correctly, what is most likely the issue? - ANSWERS-The grill is out of calibration Boxes of peanuts should be at least _____ full - ANSWERS-3/4 full By Five Guys standards, the temperature of potentially hazardous foods should be taken every ________ hours - ANSWERS- 4 What is the maximum number of days new employees must complete the required courses in Five Guys University? - ANSWERS- 31
What is the best way to describe the Five Guys approach to food cost? - ANSWERS-We manage the food cost in the back of house, but not between us and the customers Which adjective best describes a perfectly cooked Five Guys burger? - ANSWERS-Juicy When can stores be visited by secret shopper? - ANSWERS-Anytime the store is open What is the purpose of food safety audit? - ANSWERS-All of the above: Brand protection, third-party view of our operations, lead us towards goals of being the safest restaurant system in the world You should start watching for the acid effect once potatoes have been soaking for ______ hours - ANSWERS- 20 Wash - ANSWERS-Remove surface dirt Sanitize - ANSWERS-Reduce pathogens to safe levels Which of the following are purposes of the secret shopper program? Choose all that apply - ANSWERS- Create an employee culture of "personal ownership", reward employees for achieving standards of quality of service, gain customer perspective If your store runs out of bread and you cannot borrow bread from another location, what do you have to do? - ANSWERS-Close the store During morning prep, when should stores start cutting the potatoes? - ANSWERS-First thing in the morning What are the three things you must check when receiving ground beef during a delivery? - ANSWERS- Packaging, temperature, grind-on/pack date Secret shopper award payouts for a shop should be distributed equally among ________ - ANSWERS-All employees working the shift
Final cooked fries should be cooked until they are ____ on the outside and like a ____ potato on the inside - ANSWERS-Firm, mashed Biological - ANSWERS-When hazardous microorganisms called "pathogens" are passed on to food Chemical - ANSWERS-When cleaning/sanitizing agents contaminate food due to improper use of storage Physical - ANSWERS-When hazardous foreign or naturally occurring, objects are introduced to food What should you do if you notice a problem of defect with product in the store? - ANSWERS-Submit a product issue form New employees should complete all their Five Guys University courses as quickly as possible before they can begin training on the line - ANSWERS-False Food should be stored away from the walls and at least ____ off the floor - ANSWERS-6 inches The fries should sit on the racks or above the oil until they appear ____,____, and ____ - ANSWERS-Dull, soft, limp Which of the following items are employees allowed to wear while working? - ANSWERS-Plain wedding band Select the proper concentration for Kay-5 (Chlorine) sanitizer solution - ANSWERS- 50 - 100 ppm When cooking burgers on section one of the grill you should wait for the edges to turn ____ - ANSWERS- Gray/grey Name the 6 pathogens - ANSWERS-Shigellosis, Salmonella, Salmonella (Non-Typhoidal), E Coli, Hepatitis A, Norovirus
When you see ____ juice, the patty is done - ANSWERS-Clear Employees exhibiting symptoms of a foodborne illness should be _____ - ANSWERS-Excluded from the restaurant Burgers patties should be cooked to an internal temperature of _____ - ANSWERS-160 degrees It is impossible to follow first in, first out (FIFO) if food is not labeled accurately - ANSWERS-True What should be placed at all entrances during inclement weather? - ANSWERS-Both A and B: Wet floor signs, Mats The lunch rush has been busier than expected so you prep another case of meat at 7:00 PM to get you through the night shift. What time does that meat expire on the following day? - ANSWERS-4 pm If you run out of any food item, it is acceptable to purchase it locally to keep the store running - ANSWERS-False Which of the following should you NOT do if a customer has concerns about the allergies In the food? - ANSWERS-Make judgment about Allergan safety for them The temperature of water for cut fries should not rise above ____ - ANSWERS-55 degrees Grill - ANSWERS-350 degrees Fryers - ANSWERS-345 degrees Hot holding unit - ANSWERS-140 degrees or higher
When and where in the United States did Five Guys start? - ANSWERS-1986 Arlington, Virginia Select the proper concentration range for Quat sanitizer solution - ANSWERS- 150 - 400 ppm White - ANSWERS-Cut potatoes, salt, and sugar Orange - ANSWERS-Grease and cleaning solution When cooking a hamburger, clear juice should tell you that the burger is done - ANSWERS-True Pre-cool the fries until they are slightly hard and there is a slight change in ____ - ANSWERS-Color Approximately, how many minutes should a basket of fries pre-cook for? - ANSWERS-2 1/ How often should employees working the registers verify the contents of their drawers with the manager on duty? - ANSWERS-Both A and B: before each shift, after each shift Where do you submit issues if you have problems with bread quality? - ANSWERS-Bread ordering subscriber system (Boss) The ____ for a perfect Five Guys fry can change from shift to shift - ANSWERS-Color To allow time for clean-up and pre-shift meetings, morning prep should be finished at least ____ minutes prior to opening - ANSWERS- 30 Patties should be smashed into groups of ____ and stacked a total ____ patties high - ANSWERS-1, At night, after you have cleaned the fryer filter drawer and reset it with a new paper, where should the drawer be stored? - ANSWERS-The lower shelf of the fry dump station
Floor cleaner should be mixed with ____ water - ANSWERS-Cold Pre-cooked fries should sit and rest for at least how many minutes? - ANSWERS-2 1/ Which statement best describes were chemicals should be stored? - ANSWERS-Away from food and prep areas Which of the following best describes the appropriate music volume level in the store? - ANSWERS- Enough to hear the person next to you, but not in the table across the room How many times per year will stores receive food safety audits? - ANSWERS- 4 Which of the following are the best practices for save money handling? - ANSWERS-Using numeric pin codes, counting drawers before and after each shift, checking large bills, counting cash at the managers desk out of line of sight of windows Our test for bacon is the ____ and the ____ tests - ANSWERS-Horizontal, shatter What is the name of the weekly newsletter that contains Five Guys news and potato board information?
- ANSWERS-Patty press Ticket times over 8 minutes indicate issues throughout the operations at that moment - ANSWERS-True On section two, the patty should be flipped when you see a good amount of ____ - ANSWERS-Blood What should you do if you have questions about shop results? - ANSWERS-Contact your district manager In the morning if the fryers or grills will not turn on you should ____ - ANSWERS-All of the above: power cords plugged in, drain valve handle fully closed, gas hose is properly connected Which of the following should NEVER be used to put out a grease fire? - ANSWERS-Water
Five Guys University - ANSWERS-Employee training Back of house - ANSWERS-Store financials systems BOSS - ANSWERS-Bread ordering subscriber system Extranent - ANSWERS-Company document storage Market force - ANSWERS-Secret shopper website Approximately how many ounces should a balled patty weigh? - ANSWERS-3.6 ounces Approximately how long does it take a food safety auditor are to complete an audit? - ANSWERS-2 hours When should critical food safety violation be fixed? - ANSWERS-Immediately
