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NguyenMinhTri_GCD
PROFESSIONAL PRACTICE
ASSIGNMENT 1
ASSIGNMENT 1 FRONT SHEET
Qualification BTEC Level 5 HND Diploma in Computing
Unit number and title Unit 3 : Professional Practice
Submission date Date Received 1st submission
Re-submission Date Date Received 2nd submission
Student Name Nguyen Minh Tri Student ID GCD
Class GCD0705 Assessor name Phan Thanh Tra
Student declaration
I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism. I understand
that making a false declaration is a form of malpractice.
Student’s signature Tri
Grading grid
P1 P2 P3 P4 M1 M2 M3 D1 D
ASSIGNMENT 1 FRONT SHEET
Qualification BTEC Level 4 HND Diploma in Computing Unit number and title Unit 3: Professional Practice Submission date Date Received 1st submission Re-submission Date Date Received 2nd submission Group number: Student names & codes Final scores Signatures 1.Nguyen Minh Tri
- Huynh Tan Khoa
- Pham Tan Vu
- Bui Quoc Dat Class Assessor name Student declaration I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism. I understand that making a false declaration is a form of malpractice. P1 P2 P3 P4 M1 M2 M3 D1 D
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Table of Contents
INTRODUCTION:
With today's great development in information technology and it's also the time of 4.
technology, fundamental IT knowledge becoming common in everyday life. There is no exception
to the use of that in education. Le Quy Don gifted High School already has a good team of
instructors but most of them are aged and have very little practice with information technology.
Seeing that, our organization decided to hold a training session with a view to enhancing the
capacity of teachers to implement IT. We're going to train them on using excel, PowerPoint,...
That will allow their lectures to become more vibrant and successful.
DEMONSTRATE, USING DIFFERENT COMMUNICATION STYLES AND FORMAT, THAT YOU CAN EFFECTIVELY DESIGN AND DELIVER A TRANING EVENT FOR A GIVEN TARGET AUDIENCE (P1) Definition and the importance of communication skill Definition: What are communication skills?
Communication skills are qualities that you use for providing and receiving information of
different kinds. Many definitions include conveying thoughts, emotions or what's going on
around you. Ability to communicate requires listening, communicating, understanding and
empathizing. It is also helpful to understand the differences in how to connect that face-to-
face experiences, telephone conversations and digital communication, like email and social
media.
For support you become an effective communicator, there are different types of communication
skills that you can acquire and practice. Many of these skills work together, making it necessary for
exercise communication skills wherever possible, in different contexts.
Active listening
Figure 1 :Active listening
To listen consciously means to pay careful attention to the person listening to you. Individuals who
are good listeners are well-respected by their peers because of their attention and respect given to
others. Although it may seem easy, it's a talent that can be difficult to develop and strengthen.
Through focusing on the speaker, you can be an attentive listener, eliminating disruptions like cell
phones, computers
People are more likely to react to ideas presented with trust in the workplace. There are
many approaches to be relaxed, like making eye contact while approaching others, sitting up
wide out with your hands and planning ahead of time to refine your words. You can notice
positive contact comes in handy not only on the work but also during the review of the job
interview.
Empathy
Figure 4 :Empathy
To have empathy ensures you can recognize and express other people's emotions. This
communication ability is essential both in team settings and one-on - one. You will need to
consider the feelings of other people in both situations, and pick a suitable response. For
example, if someone shows anger or frustration, empathy will help you understand their
distress and mitigate it. At the same time, being able to understand how optimistic and
excited everyone feels will help you find encouragement for your ideas and projects.
Respect
Figure 5 :Respect
Knowing when to start the conversation and react is a key aspect of consideration. Allowing
others to talk without interference in a team or community environment is seen as a
required contact ability linked to respectfulness. Communicating politely always involves
using your time wisely with someone else — staying on subject, posing straightforward
questions and answering any questions you have been asked in detail.
Figure 7 :Communication skills
1. Communication skills help teachers understand more: – Students need realistic and
broader knowledge of the subject they are studying at school and college. We need to ask
the question for better learning from teachers and they have to address their subjective
and objective concerns. If teachers realize where they are uncertain about the topic then
they will be able to teach in their way, it will help students get high marks.
2. The quality of being friendly with other:
In school and college it is important to be friendly with others. Controlled verbal
communication and physical interaction can allow them to form new mates. Studying with
peers helps relieve pain. And in a competitive environment and situation, it's truly
important.
3. Communication skills help in career development:
Clear communication of the skills and knowledge, clear language of terms when engaging
with interviewees, relaxed facial gestures help students get a job after graduation. That is
how effective communication is making a difference in students ' personalities. In the
interview, several students face communication problems, which is why studying and
improved communication help them build a future during their respective fields.
Verbal communication
Verbal communication is any communication that uses words to share information with
others. These words may be both spoken and written.
Figure 8 :Verbal communication
There's a lot of different oral communication skills. These vary from the apparent (for
example, being able to speak plainly or listen), to the subtler (for example, thinking and
clarifying).Below is the summary for this skill:
Opening Communication
The first few minutes become vitally important in many interpersonal experiences. First
experiences affect greatly on further and subsequent contact performance.
Basic Verbal Communication Skills: Effective Speaking and Listening
Good speech requires three main areas: the terms you use, how you use them, and how with
other non-verbal communication you enhance them.
Active listening is an ability which is necessary. When we talk, though, we tend to spend far
more time contemplating what we're doing than listening to the other person